Zendesk AI by Caffeinated CX - AI to superpower your support team on Zendesk

Hey 👋 My name is Nathan and I am the founder of Caffeinated CX. I built Caffeinated for two reasons: 1. In my last company, Sourcify, we experienced 7x spikes in support during the holidays. It was near impossible to continue a high level of support with the same number of team members. Caffeinated was originally built to address this as our reps have been able to solve 3x as many tickets in the same time period using Caffeinated. 2. Support can be repetitive and AI should be performing support functions, not just responding to tickets: My focus has been on superpowering team members with AI. We started as an autodraft tool that continuously learns based on your knowledge center and past ticket history. Now Caffeinated can integrate into your commerce stack like Shopify to enable your support reps to update orders in one click. We aim to use AI to automate refunds, cancellations, and more for support reps. What once took a rep seven steps can now be achieved in one click natively on Zendesk. As a bootstrapped solo founder, I appreciate you checking out Caffeinated. I know we have the best software for the best price on the market as we only charge when our AI is used to solve a ticket and there are no annual contracts. Give us a try, free for 14 days: www.caffeinatedcx.com

This looks great. Good to see innovation in this space.

Looks Great! Congrats on the launch

Looks Great! Congrats on creating something that will make a massive impact.

Congrats man! Looks good - big things coming!

Nathan has a track record of success with his startups so I'm excited for this new forray!!

The tool is extremely simple and delivers so, so much value. Amazing work by team Caffeinated

A very good AI app

Congratulations on the launch of your new product!

Love this!!

Great work! Let's see how Caffeinated CX can help Zendesk users transform their customer experience!

Just started using. One of those products that is an absolute no-brainer and makes you think “how did I live before this came around?” Kudos to the team

This is amazing. Wish you all the best with the product.

We're beyond impressed with Caffeinated CX! Our team has found it to be an indispensable tool in our customer support efforts. Thank you for this exceptional product.

We're head over heels for Caffeinated CX! It has transformed the way our team manages customer support. Thank you for this incredible product.

This product has made a significant impact on our team! Caffeinated CX has improved our response time and customer satisfaction. Thank you!

This product has exceeded our expectations! Caffeinated CX has made our customer support team's job so much easier. Thank you!

We're absolutely thrilled with Caffeinated CX! It's become an essential tool for our team. Thank you!

Caffeinated CX has been a game-changer for us! Our team is loving every aspect of it. Great job!

We're absolutely thrilled with Caffeinated CX! It's become an essential tool for our team. Thank you!