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p/trilyoRedefine Customer Experience
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Akshiti Bhowmik

Trilyo - Redefine Customer Experience

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Trilyo is a guest engagement platform for hotels. Our AI-enabled chat and voice based assistants can render hyper-personalized recommendations on the basis of

preference and behavior. Our products can also act as a digital concierge service

and make your business available 24*7

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Akshiti Bhowmik
Hunter
Hi Product Hunt! I'm Akshiti from Trilyo. We are thrilled to be on Product Hunt today. To tell you in brief, TrilyoBot is guided by the vision to bring in a new facet to customer engagement. A relatively unique customer relations platform and service that promotes effective, interactive engagement. This lead capturing and customer acquisition & retention product easily integrates with your existing CRM and marketing tools. Built on Facebook Messenger along with web integration, targeting and re-targeting gets a lot more simpler. Moreover, we are trying to help businesses reduce website bounces and costs while focusing more on high touch points and leaving the rest to the bot. Share your thoughts on the same. Any feedback is much appreciated.
Chris Messina
@akshiti what separates your product from the many other Messenger bot building platforms?
Akshiti Bhowmik
Hunter
Hello @chrismessina, We are not just a messenger bot building platform, because although you can build your bot on these platforms, a certain amount of expertise is required to integrate your existing tools. We handle all of that, so that our customers can focus on the bigger picture. Besides we have pre-built AI with industry specific modules. Moreover, we allow out of the box PMS integrations and concierge services for hotels. We are already integrated with payment services like PayPal, Stripe amongst others. Along with this we have integrated with other PMS tools like Checkfront, Hotelogix while more are coming up. Further, mailchimp is one of the marketing tools we have integrated with so far. Looking for many such integrations.
Neelam Agarwal
Maker

Must try once, would help interact with customers directly

Pros:

very easy to integrate with my existing software

Cons:

nothing i have faced till now

Adam Hollander
The 2nd hotel tech product on product hunt in 2 weeks...hip hip...horay! For the use case of hotels, would you consider yourselves more of a guest messaging platform (eg. Kipsu/Go Moment/Zingle) or a direct booking tool (eg. Triptease, StayWanderful, etc)?
Akshiti Bhowmik
Hunter
@mwtbrowser Hotel industry is one where chatbots can really do wonders since there are so many low touch points that are handled manually by the staff. Looking forward to see many such products in the near future. TrilyoBot accommodates both these features. A direct booking platform for the hotel and a easier and effective way for inhouse guests to be engaged with the hotel rather than dialing numerous extensions to get to the right department of the hotel. And of course, great conversations build great relationships so its a win-win for both hotel and their guests.
Selva Kumar

Good to use

Pros:

good

Cons:

Not available

Christof
nice :D