Kasun Munasinghe

Surfnet.ai - An AI sales / product expert for your e-commerce store

Surfnet.ai is an AI shopping assistant that deeply knows your products—every spec and use case. Guide customers through complex catalogs with ease, boost conversions, reduce support load, and make buying simpler, more confident, and more personal

Add a comment

Replies

Best
Kasun Munasinghe
Hi Product Hunters! I’m Kasun, part of the team that founded Surfnet.ai. We created this because we saw too many shoppers bouncing from stores simply because they couldn’t find the right product, or got overwhelmed by massive catalogs and technical specs. Our AI shopping assistant is different: it doesn’t just skim your product feed; it learns every detail and uses that knowledge to guide customers in natural, human-like conversations. Whether it’s a specialized vehicle part or niche industrial equipment, we help buyers find exactly what they need, quickly and confidently. Would love to hear your thoughts, feedback, or any requests for new features. Thanks for checking us out! This is what makes our chatbot special. 👉 Built by e-commerce folk for e-commerce. We used to build Ai chatbots for ecommerce using other solutions that failed to provide a great user experience. We decided to build out our solution to combat all the limitations we saw in existing solutions. 👉 Our specialty is product discovery. We believe we are the leader in this space, the only solution that can handle e-commerce stores with large catalogs (Over 1M SKUs) 👉 Our AI models are trained to choose the best UI for the question. All other chatbots simply stick to product carousels at best. Eg- for comparisons our model will select a table as the UI. 👉 Our solution was built to handle complexity, for example parts fitment for automotive spare parts stores. Recommending the right power tools to 👉 Be up and running in less than 24 hours, and scale up from there.
Joshua Daniels
I' excited to see how it can help me streamline the shopping experience for my customers!
Kasun Munasinghe
@joshua_daniels1 thanks for the comment. We are just getting started and there's a massive roadmap planned out. Would you be interested in giving us more feedback after a quick demo of how it will work for your customers?
Shenallie Jayathillake
I think the AI shopping assistant is absolutely amazing! Its ability to manage vast product catalogs, deliver tailored recommendations, and provide quick product suggestions makes the experience incredibly easy. Plus, its product comparison feature makes it easier to make well-informed decisions without any hassle. Overall, it provides an efficient and enjoyable experience, making it a standout tool for any business looking to improve customer interactions.
Amila Deshan
@shenallie_jayathillake Thank you for your thoughtful feedback!
Mitchell Gosby
Excited to see what is coming! At tools.com we are loving the direction this is taking!
Kasun Munasinghe
@mitchell_gosby thankyou for your kind words
Shanelle Perera
Thanks for the demo, Surfnet. I'm quite impressed by how much this shopping assistant can do in terms of product suggestions and product details. It has the unique ability to simplify and explain the features of every product in a catalogue of over 1 million SKUs. I don't think there is any other AI shopping assistant out there that has streamlined the shopping experience to this extent. It's not just beneficial for customers, but also for staff members, as all the product data they require is just a few clicks away.  Excited to see the tools.com journey ahead with this new solution!
Amila Deshan
@shanelle_perera1 Thank you for your thoughtful feedback!
Sheikh Irsyad
The shopping assistant is a game-changer, saving customers time by offering quick, personalized recommendations. It eliminates the need for endless scrolling through listings. I also love how it uses natural, human-like conversations, making the entire shopping experience much more enjoyable and seamles
Amila Deshan
@irsyad99 Thank you for sharing your experience about the Surfnet AI