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PlayerZero
p/playerzeroWhere product analytics meets engineering monitoring
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Animesh Koratana

PlayerZero - Where product analytics meets engineering monitoring

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20% of your bugs are causing 80% of your problems – we find the 20%, show you why they matter, and give you the tools you need to fix them. It’s the product quality platform for product-led teams.

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Nick Russell
Congratulations on the launch guys! 🚀
Nick Russell
I really rate your use of Pareto's Principle to help teams prioritise technical issues, absolutely brilliant!
Nick Russell
I also love how the impact of an issue is calculated and communicated using the impact on the user 👌
Animesh Koratana
Maker
@n_russell Thanks so much Nick! So glad you're able to see the value! Understanding issues through the lens of the user makes it way easier to prioritize issues and build more efficiently! What's your team do today to see this impact?
Nick Russell
@akoratana 100%! We're still small enough today that we speak with each of our customers each week and gather any issues or feature ideas directly from calls / via Slack. Will keep you guys in mind for when we scale for sure!
Animesh Koratana
Maker
@n_russell Totally understand! Highly recommend checking out our shareable devtools when you get a chance! https://docs.playerzero.app/docs... they've been super valuable, especially for small teams and we're actually offering them for free until 2024!
Victoria Rische
Having spent much of my career in sales and customer success, it’s always been difficult to distill what customers say, relay it to product, and convince them to prioritize a fix. No one has the time to go back and forth with customers to dig into issues and this can lead to customers losing confidence in your products. I love this amazing tool PlayerZero has built, I can clearly see the impact it will have across an entire organization! Keep up the great work!
Matt Kasner
Maker
@victoria_rische We love the customer success use case with PlayerZero! I'm curious, how big is your team? We've seen a lot of added value when it comes to communication both with your users but also across your team.
Animesh Koratana
Maker
@victoria_rische love to hear it! This is a use case we run into all the time and it's a big part of the reason we built PlayerZero! Arming non-technical folks with the context they need to advocate for the issues that matter is super crucial to maintaining efficiency in cross-functional teams
Victoria Rische
@matt_kasner Ive worked on teams of all sizes, most recently I lead a small Customer Success team servicing a couple hundred enterprises. We looked to implement time saving tools that could be adopted across the organization without friction (easier said than done!)
Victoria Rische
@akoratana could not agree more. Sometimes I felt like our engineering team thought I should be able to troubleshoot a new issue on the fly without engineering support. There was always critical information I was missing because I wasn't asking the right questions. On top of that, product expects data to back up the prioritization of fixes but I was often blind to how widespread any reported issue actually was unless it was reported by multiple customers.
Zekiye Nur Kesici
Congrats on the launch!
Zekiye Nur Kesici
Your efforts to build a community look wonderful and will be extremely useful. Great team behind it, appreciate it.🙌
Animesh Koratana
Maker
Thank you so much @zekiye_nur_kesici community is so so important for us and it's such a great experience to see it coming to fruition here on Product Hunt! Really excited to see Before Sunset's launch!
Animesh Koratana
Maker
Hi there Product Hunt community 👋, I’m Animesh - Founder @ PlayerZero and I’m so excited to finally be launching PlayerZero with you all today! 🎉 To welcome all of our new friends from Product Hunt, we’re offering you all 3-months free on our growth tier so you can get a feel for how PlayerZero can optimize the way your team communicates product quality– check it out @ https://www.playerzero.app/ Identifying and prioritizing product issues was always a difficult task that created friction and inefficiency across our team. Knowing about an issue is just the first step – but it’s really hard to get everyone on the same page to know *why* the issue matters, and how to prioritize it. PlayerZero merges the user-insights of product analytics with the technical depth of engineering monitoring. It puts user impact at the center of how teams triage, scope, and fix issues. Some of the key features you will grow to love in PlayerZero: ✅ Issue impact scores – know the quantifiable effect of an issue on your users’ experiences ✅ Slack notifications – get notified about high priority issues without context switching ✅ DevTool browser context – dive deeper into your user’s browser with network logs, console, and storage states ✅ Customizable filters – cut out unnecessary noise and take control of what issues you get notified about ✅ Comments – collaborate about issues with your team, in real time or asynchronously What’s next: 🚧 More Integrations – finding a way to further optimize your workflow with PlayerZero 🚧 More Collaboration – further connecting all areas of your organization through the goal of quality 🚧 API & React Native support – unlocking extended coverage into crucial product use cases across more complex systems Our team has spent years developing a product that makes maintaining your high quality product easier, and more collaborative. Going live on Product Hunt is a giant step in our journey, and we’re pumped to have you be a part of our story. Thank you so much for checking out our product and please leave us feedback and suggestions – we love to build with our community. We can’t wait to meet you!
Allison
@akoratana what integrations are supported today?
Animesh Koratana
Maker
Thanks so much for asking @ram_sathia Currently we have a few live integrations: 1. Segment - This helps users get started quickly with PlayerZero & send custom product analytics events to us with no extra lift 2. Slack - Many of our users use this today to get notified when something important breaks. 3. Intercom - An intercom operator can actually request a shareable devtools link directly from a user. 4. Jira - Link a devtools report to a Jira ticket & track its lifecycle You can find out more on our docs page too! https://docs.playerzero.app/docs We're heavily building more integrations as we speak! Are there any integrations you would like to see for your team?
Maxwell Matson
Maker
@ram_sathia Hey there Allison! Just wanted to echo that we'd really love feedback on which integrations you'd like to see. We're actively planning out our product roadmap based on user feedback and we'd love to get your opinion!
Abhishek Singh
This looks powerful and the name is great. Congrats on the PH launch guys.
Animesh Koratana
Maker
Haha thank you @abhishek1846 ! Glad you like the name! Would love to show you just how powerful PlayerZero can really be - do you have a plan for how you want to instrument it?
Abhishek Singh
@akoratana We're currently in the very early days of our product. Would definitely discuss this with my tech co-founder. I was able to connect the strength of this platform to situations I had seen when I was working at another company.
Animesh Koratana
Maker
Totally understand @abhishek1846 something we've found to be super useful for early stage teams is our shareable DevTools! It's actually free until 2024 - here's a link to some documentation on how it works: https://docs.playerzero.app/docs...
Animesh Koratana
Maker
@abhishek1846 My pleasure! Lmk if you have any questions!
Maxwell Matson
Maker
So incredibly proud to be a part of this team! PlayerZero is genuinely a transformative product and one that I'm sure a lot of people are going to get a tremendous amount of value out of!
Animesh Koratana
Maker
@maxwell_matson We did it!! 🚀
Maxwell Matson
Maker
@akoratana Now we just gotta push this thing to number 1! Let's go!!
Animesh Koratana
Maker
@maxwell_matson It's a marathon, not a sprint my friend! People will see the value, I'm sure of it
Matt Kasner
Maker
This product has grown so much over the two years! I'm incredibly proud of the experience we are delivering to product and engineering teams. @akoratana We're at the starting line! 🏃
Animesh Koratana
Maker
It has truly been a ride my friend @matt_kasner - and to think we're just getting started 🚀🚀🚀
Matt Kasner
Maker
@akoratana to the moon!
Animesh Koratana
Maker
@matt_kasner 🚀🚀🚀
Maxwell Matson
Maker
@animesh @matt_kasner so grateful to be a part of this journey
Binay Singh
Nice product!! Congratulations guys!!
Animesh Koratana
Maker
@binay_singh2 Thanks so much Binay! We seriously appreciate your support! Is there anything we can do to help you get set up?
Animesh Koratana
Maker
@binay_singh2 Awesome! Here's some documentation on getting started! https://docs.playerzero.app/docs...
Berk Aydin
I feel like this could be an extremely useful tool for product- and project managers. Understanding and quantifying the impact of bugs matters when prioritizing what to work on next. Very interesting product, thank you for launching and sharing this with us 🎉
Animesh Koratana
Maker
@berkaydin So glad to hear you see the value! We've been blown away how much PlayerZero has actually streamlined our own processes and absolutely love to see new teams feeling the difference of streamlining their product quality! Is there anything we can do to help you get set up?
Berk Aydin
@akoratana I'll look into how your tool could be used in our company - I absolutely see the value. I'll get back to you with any potential feedback or questions, thanks a lot! By the way, we also work in the space of bug reporting. Perhaps we should consider working together in some way.
Animesh Koratana
Maker
My pleasure! @berkaydin It's a super interesting space with a ton of room for growth! Re working together, that sounds fantastic! Feel free to contact me and the whole team over at hello@playerzero.app super excited to work together!
Maxwell Matson
Maker
@berkaydin Super interested to learn more about what you guys do!
Rahul Nair
Congrats on your launch! Nice design, looks super clean and user-friendly.
Animesh Koratana
Maker
@rahul_nair93 Thank you Rahul! Our UX Lead @rebecca_milazzo is to thank for the design and UX! Have you gotten into the product? Would love to help you get set up!
Maxwell Matson
Maker
Thanks so much! @rahul_nair93
Shubham khapra
looking amazing. Congratulations!!
Animesh Koratana
Maker
@shubham_khapra Thanks a bunch Shubham! Hope to see you in the product!
Merve Tarayıcı
Congratulations on the launch!
Animesh Koratana
Maker
@mervetarayici Thanks so much Merve! We're all excited for BeforeSunset's upcoming launch!
Animesh Koratana
Maker
@mervetarayici My pleasure! 😊
Raghav Mittal
@akoratana Looks amazing. Congratulation!
Animesh Koratana
Maker
Thanks so much @raghav_mittal2! Out of curiosity, what stood out most about PlayerZero to you?
Raghav Mittal
@akoratana Looks amazing to save time of development and product team , finding bugs/resolutions quickly, resolving them on time, prioritizations and much more. will explore more
Animesh Koratana
Maker
@raghav_mittal2 Thank you so much Raghav! Just let us know if you have any questions on getting started! We've got a few different options for instrumentation that should help you get to feeling the value ASAP!
Kamlesh Shirbhate
Maker
Congratulations on Launch!
Animesh Koratana
Maker
@kshirbhate Thanks so much Kamlesh! And thanks for being a part of this journey and helping us build this fantastic product! Adding you as a maker as we speak!
Maxwell Matson
Maker
Thanks so much @kshirbhate!
Elif Duran
Congratulations on the launch team 🙌🏼
Animesh Koratana
Maker
@elifduran Thanks so much for checking us out Elif! Is there anything we can do to help your team get all set up?
Maxwell Matson
Maker
Thank you @elifduran! 😊
Steven Birchall
What a great concept. I know as a Product Manager, sometimes there can be differing opinions with other departments like Engineering and Customer Success around how impactful an issue is (especially when trying to prioritise the immediate focus). Having insights like this around who has been impacted, and how this issue is impacting their downstream behaviour removes a lot of that ambiguity and also allows the business to be more proactive in reaching out to the impacted users.
Animesh Koratana
Maker
@stevenbirchall Yes absolutely! Our customer success team actually uses PZ super regularly to be proactive - they set up views to monitor specific customers and teams! In fact, we've seen the success side of our business feel a lot more empowered to champion certain issues to engineering because they know the downstream effects of engineering issues - it's been a major culture shift. I think you'd really be interested in our views feature where you can monitor specific subsets of issues to reflect the ones that are most important to you!
Animesh Koratana
Maker
@stevenbirchall Thanks so much Steven! We really appreciate the support - feel free to reach out anytime for help getting setup, and don't forget about your 3 months free!
Bren Kinfa 💎 SaaS Gems
Congratulations on the launch, team! This looks mighty useful in bridging a gap between product/UX and engineering. What's the story behind the name?
Animesh Koratana
Maker
Thanks so much Bren @saasdesigner ! I appreciate you asking about the name, it's actually something we get asked about a lot! Player One is the active player (ie the Developer/Product lead/QA/UX), and the end user is PlayerZero. We help teams ensure their quality by putting the user at the center of measuring the importance of issues.
Shreesh Vakil
I have had previews of Player0 and this tool is really cool. The approach you guys have implemented of providing feedback to developers from the end-user's perspective will certainly help developers build better software! Kudos to Player0 team. Keep it up!!
Animesh Koratana
Maker
@shreesh_vakil Thank you so much Shreesh! We always set out to empower developers (being a dev-led team) and it's so amazing seeing our product genuinely helping fellow developers build better products by getting closer to their users!
Kartal Erkoc
I liked how every important detail is visible at a glance. Dashboard seems very useful. I’ll give it a try, congrats on the launch! 🚀
Animesh Koratana
Maker
@kartal_erkoc1 Thanks so much Kartal! We really appreciate you giving us a try! Dashboard is one of our favorite features for sure - let us know what you think when you're in the product. How do you plan on instrumenting? Happy to drop some docs to help out with getting everything set up!
Sam Kamani
Player Zero is such a good idea! you are building something really useful. Well done Nick, Maxwell and team...
Animesh Koratana
Maker
@samkamani Thanks so much Sam! We're so grateful to have your support! And excited to see CookBook's launch today as well!
Maxwell Matson
Maker
@samkamani Thanks Sam! Hard to believe today's really launch day! Wishing you and CookBook all the best as well!