Hey Product Hunt 👋,
As a team of startup engineers, we spent too much time handling support tickets. Most answers already existed in our extensive documentation, but it was hard for users to find what they needed. We realized we needed a simpler way for our users to search and find their answers quickly and efficiently. We started working on a solution that could transform this mess into a seamless interaction.
Today, we’re thrilled to introduce Knowstory, a product designed to make your website’s search function smarter. It takes your existing website, documentation, and resources - and wraps it all into an interactive search bar. A search bar that does more than just look up keywords. It understands context, it learns, it interacts, and improves the user experience.
Here’s how it works:
1️⃣ Link your website: Simply provide your website link and any relevant documentation.
2️⃣ Create Story: Knowstory generates a chatbot specifically trained to answer user questions about your website and documentation.
3️⃣ Embed Widget: Use the code we provide to embed the widget onto your website.
💼 Tailored for SMBs, We can ingest any public content as well as internal documents so that you can get up and running quickly.
🔁 API Integration: For advanced integrations, Knowstory offers API endpoints.
🚀 We’re excited to help you improve your website’s search capabilities. Please share any feedback that you might have and as always we’re happy to personally onboard you and answer any questions that you have. You can find us at founders@knowstory.io
Congrats on the official launch!
Gotta say that I've been thoroughly impressed with using Knowstory this past month. It really is a game-changer when it comes to navigating through documents. The founding team has done a great job making it easy to use and adaptable. Super excited to see the product grow and I highly recommend it to anyone who requires quick information retrieval on a regular basis!
Congrats on the launch! 🚀🚀 This is great both for users because they get the answers they're looking for quickly as well as the team since they don't have to waste time on answering the same question over and over.
How does Knowstory handle updates or changes to the website's content? Is there anything that needs to be tweaked manually?
Thanks @heleana! That's exactly right.
For freshness, we're currently working on syncing but today if there are significant changes, then recreating that story is your best bet.
Congrats on the launch! I think this is great and will definitely consider it to improve the UX on the platform I'm developing currently. My question is the customizability, you don't seem to have a doc so would it be customized with just plain css/styles? The site looks really nice but with the search component the scrollbars are kind of off-putting, highly suggest having custom scrollbars that fit with your theme.
@deds3t Thank you! Correct, its easily customizable with css/styles right now and we're working on improving the experience to enable customization through the UI :)
@saif_billah Thank you Saif! Yes, there's one on our landing page that you can try at www.knowstory.io, You can also try setting up one for yourself for free. Let me know if I can help you onboard!
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