Cathy Lee

Gooroo - Tutoring subscription featuring personalized matching

Gooroo is a subscription tutoring platform that matches students to tutors in a way that considers students' unique needs. We also make it easy to keep learning and improving on 300+ subjects through convenient scheduling, payment, and feedback.

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Jiajia Zhang
Hi PH community! 👋 If you believe the next generation of education should be personalized, we agree! We created Gooroo to make it easier for parents to find tutors who are perfect for their children and their learning styles, and our mission is to fulfill the unique needs of all students and help them discover their passions in life. Some of the initial features and capabilities include: ✅Automated tutor and student matching ✅Managing tutoring sessions and payments ✅Viewing feedback from tutors after each session ✅A student profile that tracks learning, soft skills, learning style over time We are currently serving the five boroughs of NYC. If you or your child might benefit from regular tutoring, we invite you to request a Gooroo and see what matches you get 👨‍🏫👩‍🏫 Use the code “PH80” for $80 off your first month! 🎉 Thanks for checking out Gooroo! We’d love to hear your feedback as we continue to improve our product.
Scott Lee
Hi hunters! 🙌 Thanks for checking us out. I wanted to briefly share about why we created Gooroo. After I served in the Korean army for 2 life-changing years, I returned to college and became increasingly overwhelmed by my coursework as the semester progressed. I knew I needed help specifically tailored to my hands-on learning style, and I realized I didn’t even know where to start looking. That’s when I realized Gooroo needed to exist. Our proprietary algorithm matches tutors to students based on fit, and our machine-based learning tools allow us to assist each student throughout their entire learning journey. We not only want to help with school but also want to spark excitement for lifetime learning. This is just our first step, and we appreciate all of your support and feedback. Hugs and loves, Scott
Haashir Mohammed
@jiajia_zhang When are you launching for Europe & Asia for Tutors?
Scott Lee
@jiajia_zhang @haashirmohammed Thanks for asking, Hasshir. That's a part of our expansion plan. Stay tuned!
raymond white
I am so impressed by your UX/UI!! Pictures in the website look amazing as well.
Scott Lee
@raymondwhite596 Thanks so much Raymond! We have very talented designers who care so much about our users. Your compliment means a lot to our product and tech team. I do appreciate it.
Sydney Segal

I needed an LSAT tutor ASAP, and that is exactly what I got. I learned the test from scratch and even made a friend out of it. I really don’t know what I would have done had Gooroo not come to my rescue. I can proudly say that I’ll be attending law school in the fall.

Pros:

Gooroo makes tutoring so personalized and so accessible.

Cons:

No idea

Jiajia Zhang
Thank you @sydney_segal! Congrats on law school!!
Martha McPhee
Gooroo has been with us every step of the way, caring about the success of our child—from the first moments of ordinary test prep, to the more challenging time of helping our our son to get back on track academically after suffering concussions. Gooroo cares. This is personal for them. They want their students to succeed. Scott, as Director, has never let us feel anything other than that he cares. Gooroo is a first rate test prep and tutoring company, but they have the time to personalize, to care so deeply about the child. It's what you want in educating your child, that those teaching care to understand the person. Gooroo always goes that extra mile.
Jiajia Zhang
@martha_mcphee Thanks Martha for your kind words! Customers are always our first priority and we love going an extra mile to help your child succeed.
Eamonn Carey
Is instructor feedback stored securely in your database? It's important for privacy issues.
Jiajia Zhang
Absolutely, @eamonn_carey. We take privacy very seriously and follow industry best practices for data management. The student data is persisted in an encrypted form and we take all the necessary measures to ensure that only parents can have access to the feedback. Other than that, we comply with COPPA and only collect data about students under 13 from their parents with consent.
Joseph Fryling
How are your quarterly reports look like? How do you draft them?
Jiajia Zhang
@josephfryling Hi Joe, check out our sample report here: https://bit.ly/2JMSQ2o. Every quarter, customers receive a progress report from their dedicated personal learning consultant. The report contains a summary of feedback we received from tutors after each session, challenges encountered and achievements accomplished by the student during the period, plus an actionable study plan recommended by the consultant. We are also working on adding infographics to the report that visualizes the student's learning frequency, learning focus, and the development of their soft skills.
Yuanxin
@jiajia_zhang Hi JiaJia! Awesome product and thumbs up for the well thought out UX on the website. It really does create a sense of assurance to customers that they lose nothing if they signup. Just a first thought, do you help students to identify their interest as well ?
Fang Liang
Will the app offer tutoring for pretty niche subjects, such as data science or quantitative finance?
Jiajia Zhang
Thanks for your interest, @fang_liang ! Yes we do have tutors in advanced-level subjects. In fact, Gooroo initially started as a platform matching college students with their peers for one-on-one tutoring. We've helped a lot of college students and adults succeed in class in the past 3 years. Here's a demo for an overview of the product: https://youtu.be/6Km0dBP652w.
Paul Suh
Saw that you guys are in NYC; are you going to be in other cities soon?
Jiajia Zhang
Hi @howonsuh. We currently only focus on the NYC market to make sure we serve the customers here well before we expand. But we are working on tools for virtual learning to accommodate students who want to have sessions with tutors in a different city.
Amber Lee
I'd be interested in becoming a tutor. What are the qualifications?
Jiajia Zhang
@amber_lee Hi Amber, great to know that you're interested in tutoring with us. You can apply to tutor on our website. We screen applications based on your tutoring experience, subject expertise and location (we currently prioritize tutors who can teach in NYC). If you're a great fit we'll invite you to our office for an interview to learn more about your teaching and communication style. You can also check out our application process here: https://www.gooroo.com/become-a-.... Hope that's helpful.
James Dory
Do you offer tutoring in Westchester NY?
Jiajia Zhang
@haitianwatcher Hey James, we do have tutors in Westchester. Which subject are you interested in learning?
Stephen Holmes
I am a big believer that personalized learning will be the future of the education. I am pleased to see that Gooroo is taking a right direction to revolutionize education 😀
Scott Lee
@stephenholmes5 Yes, we are on the same page! We are on a mission to reimagine education, unlock every student’s potential, and promote lifelong learning for all. I am very fortunate to build Gooroo alongside the most passionate people I know.
louis walker
How did you come up with the logo? I love it and what the meaning behind Gooroo?
Scott Lee
@louiswalker466 Hi Louis! We have amazing designers and all the credit goes to them. Our Gooroo tutors inspire students and unlock their potential. Thanks for asking!
Julie Henderson
GooRoo is an easy way to find a qualified tutor for your child’s learning style and subject matter. Child successful=parent happy!
Jiajia Zhang
@jaybirdsb Thanks a lot Julie! Can't build this without your trust and support.
Dan Rozycki
How can I be sure that the tutor won't harm my child?
Jiajia Zhang
Great question, @dan_rozycki. We care about our students' safety and happiness a lot so we carefully interview our tutors. We ask questions to gauge their passion for teaching, motivation to join us, personality, teaching style, besides just expertise. Only a small percentage of tutors can make through the interview. After a tutor passes the interview, we run a background check on them. If you are not happy with the tutor, we will match your child with another tutor for free!
Ivy
I am very impressed by the tutors from Gooroo, also their employees and especially their CEO Scott. My son started work with Gooroo in his six grade for preparation of TACHS and SHSAT. He got very good grades for all tests and got in to a very good high school. He is in 10th grade now and still works with Gooroo tutors. All the tutors that my son works with are supper great and really help a lot. Both my son and I are very happy with them. Plus, their schedule is pretty flexible which makes tutor sessions convenient and possible. Big thanks to Gooroo!!! Ivy
Jiajia Zhang
Great to hear @ivy_l! Glad we can help!
Hanji
Is time, location, frequency all flexible to pick for both tutors and students?
Jiajia Zhang
@ji_yeon_han Yes! As a student, when you send us a request, you can specify multiple time slots you're available to learn and any location you like. The location can be a specific address or a neighborhood. We'll then match you with tutors available to teach at your time and location. We also give tutors the flexibility to set their travel preferences and weekly schedule. Once you're connected with the tutor, you can discuss with him/her the future schedule and learn as frequent as you'd like.
Miho Noh
How are parents involved in terms of developing personalized education curriculum for each students? (Especially for younger students)
Jiajia Zhang
Hi @mhnoh14. When parents submit a request, we encourage them to provide us with detailed information about their child. After that, we assign them a Personal Learning Consultant. The consultant is the parent's go-to person for everything learning related, including when they have strong opinions on the curriculum and want to inform the tutor. Of course, they can also communicate with the tutor directly about their needs and develop the curriculum together. Parents' input is essential for the tutor to have as much context about the student as possible, especially in the beginning of the relationship. After each session, we ask tutors to provide feedback on the session to the parent to keep them in the loop of their child's learning. Our goal is to facilitate communication between parents and tutors and help them get aligned on the curriculum and strategies.
Taewan Shim
How does Gooroo differentiate itself from its competitors?
Jiajia Zhang
@tshim Hi Taewan. We are different simply because we care about our students and tutors. Unlike other tutor matching services, we care about the student's development after they are matched with our tutors. We're involved in every phase of their learning, providing feedback to the parent after each session, and following up to make sure their needs are always fulfilled. Compared to traditional tutoring business, we strive to be transparent about our prices and pay our tutors top rates. We also build tools for tutors to easily manage their sessions, payments, and maintain their relationship with clients (https://itunes.apple.com/us/app/...). The idea is to keep our tutors happy so they provide the best quality service to our customers.
Daniel Sanchez
I went to your website and saw great partnerships. Can you tell us more about them?
Phil Hwang
@danielsanchez45 Hi Daniel, our great partnerships with NYC institutions and companies are to support after school learning for all types of students. Our tutors actually go to schools, residential buildings, libraries to assist with their curriculum!
Laura Chah
Any plans to expand service to Korea in the forseeable future? Asian students could also greatly benefit from this product!
Jiajia Zhang
Thanks @laura_chah! We are building a virtual learning tool so students from anywhere in the world can have sessions with our tutors. Would definitely love to expand and localize our product for Asian students when we're ready. It's on our agenda!