Peep Laja

Copytesting - Improve your website copy based on data from your audience

Copytesting is an audience research tool focused on website copy.
It tells you what your target audience thinks of your website copy, gives you quantified data on where your copy falls short, and why. So you could fix it, and improve your conversion rate.

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Peep Laja
Hey, PH! I'm the founder of Copytesting (and CXL). For years I was a conversion optimization pro, and it always frustrated me how little data was available for me to do copy optimization. If you wanted to optimize your website copy - take what's there and make it better - there's really no data-driven way to go about it. Because you don't have any data on it. - Does the headline make people want to keep on reading? - Are the arguments you're making even stuff that people care about? - Do they understand what you're trying to say? - After reading everything, what remains unclear? Do you have data on this? You don't. Web analytics nor heat maps don't show you anything about the copy. User testing is not designed for this. So in most cases, you're left with gut feel and opinions. Considering how important copywriting is for marketing and conversion optimization, it's pretty crazy. I think it's insane there's no data available that will tell you which parts of your copy suck, what's unclear, or which parts really hit it home. Until now that is. Copytesting gives you this data. So you can improve your copy, and increase your conversion rates.
Khoa
@peeplaja Great work, and great idea, congrats on the launch
Alvin Hung
@peeplaja Congratulations on the launch. I tried your service a couple days ago and the result was fantastic. We received some great feedback on our copy and we are making improvements. Great service. Highly recommend!!
Omar A
@peeplaja I know you probably want to sell this bad boy to marketing teams all across North America (or the world). But, I bet the word 'sales' scares you and your co-founder. I'm a former SaaS sales professional and I made a tool for start-ups/small teams to help turn non-professional sellers into professional sellers. It's almost like training wheels for sales. The best part? It enables buyers to buy easily and with confidence. Website: Processlogic.io Email: info@processlogic.io More than happy and willing to provide some sales coaching/sales process adherence tips :) Omar
Hiten Shah
This needed to exist. And now it does. Can’t wait to use it!
Peep Laja
@hnshah I think so too! And looking forward to your feedback
Ryan Hoover
This reminds me of UserTesting but with a greater focus on copy. I've found a lot of value in UserTesting but they switched their entire focus to the enterprise and long-term contracts so it's no longer usable for us. I'd love to try this out for something we're building at Product Hunt.
Peep Laja
@rrhoover Thanks! It's similar in that sense that there are real people and a panel, but user testing is different. Its primary function is usability testing - seeing how easy it is to perform certain tasks on the website. It typically offers little insight on copy, but indeed has some overlap. Copytesting is 100% about the copy (and the surrounding design elements). We ask our panelists research questions about each specific content block - so the inputs are very granular. Resulting data is a mixture of quantified (clarity and relevance of each copy block) and qualitative (answers to open-ended questions). Average panelist spends ~35 minutes answering questions.
Vinish Garg
@rrhoover @peeplaja Sounds interesting. So, you have a pool of panelists who evaluate the copy? Can we see them listed somewhere?
Brian Dean
My first thought was: "Wait. This didn't this exist already!?". Considering that copy is HUGE for conversions, it makes sense to focus on that above all else (like button colors). So yeah, this looks like a super helpful tool.
Peep Laja
@backlinko Ha, I know right! When I first had the need for this, I googled frantically and asked all the copywriters I know. I was amazed it didn't exist. Now I'm glad I had the opportunity to build it.
Bruno Winck
I looked into the sample supplied. I'm a bit concerned that many vetted reviewers may be out of audience or seeing too many pages to stay objective. What about a first step with AI?
Peep Laja
@brunowinck1 Deep learner is in the works and definitely is the future, but our pre-qualified panel is tens of thousands right now, and expanding rapidly into hundeds of thousand abd beynond.
Dustin Drees
@brunowinck1 @peeplaja That's great Peep. I've always worried about that with other services that pull an audience.
Peep Laja
@brunowinck1 @dustindrees we're 100% clear that audiences/panels is where the strength of our product is/can be. We're super focused on adding new, expanded audiences, with all kinds of niches/targeting covering
Austin Distel
This is SO money! I recently finished the oldschool book "Scientific Advertising" and the biggest takeaway was testing headlines is one of the most important things you can do to optimize conversion.
Peep Laja
@austindistel Awesome! And - we're soon rolling out a dedicated headline/value proposition pre-testing feature
Shanelle Mullin
Thanks for making this, Peep and Jaan. Hard to believe it didn't already exist given how important copy is.
Peep Laja
@shanelle_mullin Thank you, and seriously! Let's make copy optimization data-driven
Morgan Brown
This is awesome - a long-missing tool in the conversion/growth marketer's toolbox. Copy is one of the easiest things to change thanks to content management systems and A/B testing tools, but you never really knew what to test in place of what existed. Now, you can bring quantified understanding to identify the best opportunities to improve your results. Congrats @peeplaja on building for a true need out there!
Peep Laja
@morganb Thanks Morgan, means a lot coming from you!
Luca Tagliaferro
I was just thinking the other day, that I have tried all marketing software, until I found this one today. How could this one not exist yet? Great idea Peep, I have tried it already and I confirm the execution is great too. Easy to use, powerful results.
Peep Laja
@luca_t_ Wow thanks Luca!
Zacchaeus Nifong
@peeplaja I'd like to know more about your "quantitative" approach, vs. a qualitative approach. In other words, shouldn't qualitative be included in this, especially since it's nuanced and touches on user-intent? Please explain what "quantitative" data you're using to steer someone towards better copy. It's a reasonable question I think.
Peep Laja
@zacchaeusnifong It's mostly qualitative, but we use likert scale to rate clarity and relevance (value proposition) of content blocks as well. The Likert scale is a statistical technique that measures qualitative variables through a quantitative scale. So we calculate statistical significance on whether a particular copy block is clear/unclear and whether people care or dont care about arguments in a block or not.
Josh Frank
I was a part of some of the beta testing of this tool. I used it to help my clients (I do conversion optimization work). I LOVED IT. In short, it's the simplest way I've been able to bridge the gap between doing customer research and then *turning that into great, money-making copy* Peep is a CRO badass, and this product reflects his experience and fills a gap that is needed. Love it.
pascal briod
I'm also intrigued by this, it's sounds like a neat idea !
Pradip Khakhar
Been thinking about copy recently - this solves the questions. Looking forward to trying it out.
Peep Laja
@pradipcloud Thank you Pradip. Eager to hear your feedback
Michael Goldstrom
Hi congratulations - my feedback: I would use this in a heartbeat until I saw the per test pricing structure and price point. Copy is something that is ongoing and changing regularly. Right now I belong to Neville Medhora’s kopywriting group, which is pricey but you get people who do this all day giving you feedback anytime. Why not make this a subscription based social site with a monthly subscription where all the members review each other’s copy? That’s how 1) you make it more affordable for entrepreneurs 2) you have recurring revenue and build trust 3) create a moat of the community and 4) perhaps most important, build a machine learning system alongside it that learns what is best so you can start to automate the process? Basically I’m saying this is something i would like to use but copywriting is an ongoing process so 250 “per test” doesn’t make sense to me and is über expensive. Now if you’ve tested it and you earn money that way - great! But I think you’re missing a big opportunity to build a community, recurring revenue, and accumulated knowledge from that community which is what your product relies on.
Peep Laja
@goldstrom Thanks for your feedback, I appreciate it! The whole idea is that you get a read on what the people you're trying to sell you think about the copy - in a super specific, granular way. Not from copywriters, but people from your target audience. What resonates with them - or what turns them off. And yes, a deep learner is in the works as well
Ben Carew
Congrats Peep. I'm intrigued to check it out.
Peep Laja
@webbuzzau Please report back
Aazar Ali Shad
Good that you brought this -- great idea.
Rain Allikvee
Very good idea! Definitely worth a try!
Yevhenii Peteliev
Niicee! Looks very useful. I can't wait when I try it :) Congratulations!
Jake Marshall
Can't wait to give this a try, I've got high hopes
Peep Laja
@jakeym Let me know what you think! We're actively gathering feedback, only getting started
John Doherty
Congrats on the launch @peeplaja. You’re the perfect person to tackle this challenge!
Peep Laja
@dohertyjf Thanks for the encouragement!
John Doherty
@peeplaja always rooting for the good people to succeed!