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ChargebackStop
p/chargebackstopFull chargeback management. Prevent & recover chargebacks.
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Che Sampat

ChargebackStop - Stop 99% of chargebacks, built for Stripe + SaaS

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We automatically detect and prevent 99% of chargebacks in your Stripe account.

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Che Sampat
Maker
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We built ChargebackStop because we saw first-hand how much of a cost, risk and pain chargebacks are for software companies. Yet, there was no purpose-built solution for them. There are plenty of legacy chargeback management services that take a % of your winnings or ones that specialise in eCommerce, but none that were focused on software companies specifically. So we built one! How does it work? We utilise two alerting mechanisms: internal (based on your data) and external (sourced from Visa and Mastercard). Through our internal alerts, we analyse the data from your payment processing platforms, such as Stripe, to predict potential chargebacks. We then offer actionable recommendations to prevent these chargebacks from coming to fruition. Regarding external alerts, we obtain them from Ethoca (owned by Mastercard) and Verifi (owned by Visa). When a chargeback is initiated, we receive an immediate notification, allowing you to process a refund before it's finalised. This ensures you effectively avoid the chargeback altogether.
Rami
How do you do this? Is it simply Fraud detection?
Piotr Mierzejewski
Maker
@kingromstar Thank you for your comment! We have two types of alerts: - Transaction Alerts which detect suspicious transactions in your Stripe account - Network Alerts which allow the merchant be pinged as soon as a cardholder raises a dispute with their bank
Leon Ostrež
This looks very cool, does it work only with Stripe? Congrats
Che Sampat
Maker
@leon_ostrez for now we mainly support stripe but we can work with most issuers / processors. What do you use?
Harry Dry
Congrats on getting it on PH Che!
Che Sampat
Maker
@harrydry thanks! Let me know if you have any feedback for us!
Lin Vert
A fresh approach to solving a common problem.
Kubai
Simple and powerful. Awesome product!!
Che Sampat
Maker
@kubai_kamau thank you so much! Keen to hear if you have any feedback for us!
Ghost Kitty
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James Ferguson
Can’t wait to see this launch. Good luck folks!
Congrats Team ChargebackStop on the fantastic launch on Producthunt! The concept of an automatic chargeback detector sounds like a complete game changer. As a suggestion, it might be worth exploring possibilities within multicurrency transactions as chargebacks in this space can be cumbersome. Keep up the impressive work!