Uber gets its license back in London after winning appeal
Granted a 15-month provisional license by a UK judge 👩‍⚖️
Posted on June 26, 2018 7:22 PM.
Last September, Uber failed to secure a renewal license to operate in London. Now, after a six-month appeals process against the city's transportation regulator, Transport for London (TfL), Uber is back, with a 15-month provisional license. The provisional license allows Uber to operate in the city, while working to satisfy conditions for a longer, five-year license.
TechCrunchIngrid Lunden
“While [Uber] was not a fit and proper person… it is now a fit and proper person, and I grant a license,” said chief magistrate Emma Arbuthnot in her ruling. She said her decision came from seeing substantial documentary evidence that Uber has modified its practices and seems committed to trying to adhere to this.
Rather than the aggressive, rule-breaking Uber many cities know, Uber decided it's probably best to play nice with cities from now on.
Business InsiderShona Ghosh
The win is a boost for new chief executive Dara Khosrowshahi. Much of Uber's case rested on convincing the court that it was past the bad-boy days of its former CEO Travis Kalanick.
QuartzAlison Griswold
TfL [previously] denied Uber’s application to renew, taking issue with Uber’s “approach” to various aspects of doing business, including reporting crimes, vetting drivers, and explaining away software that had helped it conceal illegal operations from law enforcement.
The VergeSean O'Kane and James Vincent
“The truth is that there is a high cost to a bad reputation. It really matters what people think of us, especially in a global business like ours.”
Now, Uber's made some changes to the app in an effort to comply, including a panic button that lets riders instantly call the police, and vows to be more prompt and upfront about reporting incidents on their platform.
Despite Uber's lack of permits, Uber was still able to continue operating in London during the appeals process, which is critical to Uber's business. London is a huge market for Uber, given it has 3.5 million Uber users, and provides an alternative to the pricey black cabs. Now that they've convinced the court for the time being, it's up to Khosrowshahi to keep the company on the right track, if it wants any chance at securing a long-term license in the future.

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