I have seen that Rappi´s growth has been exponential, however It seems like it has make it difficult to deliver the same service Rappi used to bring when it started. How are you planning to keep the service level taking into account that managing growth is difficult?
@juanecoafa Juan Camilo. Managing growth is a big challenge. In the last month our service has not been the best. We are learning a lot to balance demand and supply, in every microzone, that is the key to good service. We are also developing tech solutions that with our partners will help us deliver a top service. For example we developed bracelets for resta…See more
@juanecoafa Guys: Very good questions. Thanks a lot for your interest. My email is simon@rappi.com feel free to send a note for anything you need. If you have a friend that wants to have a great experience and be part of something bigger than themselves please send them our way! (Colombia, Mexico Brazil)
