Product Hunt Team

Let's chat about how we can make Product Hunt better, together 😸

THIS CHAT HAPPENED ON December 29, 2015

Discussion

Ryan Hoover@rrhoover · Founder, Product Hunt
As we close out 2015, we’d love to discuss how we can make Product Hunt even better, together. We have a ton of ideas and I'm sure you do, too. We've added a few questions below for you so feel free to reply with your thoughts or add a new questions/thoughts to the thread. Several members of the team will be participating. 😊
Jack Dweck@jackdweck · Product Manager at Unroll.Me
Hi @ProductHunt! I'm thrilled that the entire team is participating. Major 🔑! Here are two ideas on how to improve PH's curation process in the short-term: Be much more transparent throughout the process: 1. On the submission page, clearly state that not all products will be featured. Include a link to best practices BEFORE someone submits something - this will hopefully prevent a portion of products from being submitted in the first place. 2. Change the copy from “Hunt it!” to “Submit for review” 4. After a product is submitted, it goes into “review” - similar to Apple's review process (but much quicker ⏰✨) 5. The hunter receives clear notifications along the way: “X is waiting for review”, “X has been rejected. See why.”, “X has been featured!”, etc... 6. If rejected, clearly state why and if possible, allow for it to be submitted again 7. If accepted & is scheduled, state when it will be featured Obviously this will require constant curation, which may not be feasible as you scale. A more scalable approach - allow the community to curate: Significantly increase exposure to non-featured products. Make “Upcoming” a primary tab - maybe place it next to “Featured”. If a product in the Upcoming tab reaches a significant amount of upvotes (w/ voting ring detection), feature it. This will allow the community to decide what gets featured in combination w/ the moderators - could make a huge difference IMO. I have a bunch of other ideas — way too many to list. You know where to reach me. :) Keep on killing it! Can't wait to see what's in store for 2016 😻🙌
Ryan Hoover@rrhoover · Founder, Product Hunt
Hey, Jack (love your collections, btw). Re: the "hunt" flow, we designed a flow with some useful "pro tips" but never implemented them. We’re making some broader improvements to the submission flow and will keep this in mind. Btw, if you have any good examples of how other sites have done this well, please share! Thanks for the ideas on the submission process. I love the idea of notifying the hunter (and maybe the maker if they’re tagged already) when a product moves from upcoming to the homepage. We’re also exploring making the upcoming feed more accessible. The more people we have exploring and upvoting products in upcoming, the better the curation. Feel free to share more ideas here or via email. 😊
Ryan Hoover@rrhoover · Founder, Product Hunt
Ok, my favorite question: any crazy ideas we should explore? 😁
Ali Afridi@alikafridi · Building Products
@rrhoover Not a crazy idea (at least I don't think), but I'd be interested in seeing a new content/blog posts section.
Mohsen Khalkhali@mossibat · IoT investor @ Iratel Ventures
@rrhoover a way to analyse your own and your networks upvotes
João Costa@jrdbacosta · BD octonius.com
@rrhoover meetups
Erik Torenberg@eriktorenberg · Former Product Hunt
@alikafridi @rrhoover love that idea. how do you envision it working?
Erik Torenberg@eriktorenberg · Former Product Hunt
@jrdbacosta @rrhoover what kind of meetups would you like to see? We've had a lot but want to mix it up. any thoughts? cc @darynakulya www.producthunt.com/meetups
Radoslav Stankov@rstankov · Tech @ Product Hunt
We recently launched 3.0 of the Product Hunt app, now working on some additional improvements (e.g. new push notification types, better sharing functionality). What else would you like to see changed, improved, added, etc.?
Ali Afridi@alikafridi · Building Products
@rstankov I'd love to be able to customize push notifications for certain event types (a product get 400 upvotes, 10 ppl I follow upvoted a product, a product with a keyword in its description is posted, etc.).
Jeff Needles@jsneedles · Data @ Houseparty & Maker of Things
@rstankov TBH, i kinda feel like the core interactions haven't changed much in the app... The UX isn't the most stellar thing when just trying to browse individual posts. It's way less buggy which is great... but will you be making any strides for core improvements to UX? Also, deep links would be great.
Jack Smith@_jacksmith · Serial Entrepreneur & Startup Adviser
@rstankov unless I am stupid, it seems like there's no way to actually submit a product via the app. That would seem like an essential feature to me.
Osman Ahmed@leafbomb · Maker for the web
@rstankov Would love to see an Android app
Thanasis@tnsrig · UI/UX @EU_Commission
@rstankov The twitter share you have on the site,i would love to have it on the app!
Erik Torenberg@eriktorenberg · Former Product Hunt
We've hosted over 200 LIVE Chats this year. Any suggestions on how we can improve them? Also, which guests would you like to see? :)
Ali Afridi@alikafridi · Building Products
@eriktorenberg Guests I'd like to see: - Anand Sanwal - CEOs of Fortune 500 companies (to talk about how they are dealing with new innovation/startup competitors in their industries. ex. Doug Oberhelman from Caterpillar) - Elon Musk - DJ Khaled - Jessica Alba
Tyler@modernty · Founder of Collectve and Bookstrap.xyz
@alikafridi @eriktorenberg +1 for Dan Martell! 😁❇.☑
Mohsen Khalkhali@mossibat · IoT investor @ Iratel Ventures
@eriktorenberg Live chats are amazing but sometimes the questions remain unanswered. Is there a way to get those ones answered or followed up?
Erik Torenberg@eriktorenberg · Former Product Hunt
@alikafridi @eriktorenberg great recommendations! keep them coming
Erik Torenberg@eriktorenberg · Former Product Hunt
@modernty @eriktorenberg i'd love Dan Martell! Interested @danmartell?
Ryan Hoover@rrhoover · Founder, Product Hunt
We've added games, books, and podcasts to Product Hunt. What category would you like to see next?
Ali Afridi@alikafridi · Building Products
@rrhoover Blog Posts/Content!
Jack Dweck@jackdweck · Product Manager at Unroll.Me
@rrhoover music! 🎧💃
Jeff Needles@jsneedles · Data @ Houseparty & Maker of Things
@rrhoover Deals & Recipes please.
Hugo Fauquenoi@hfauq · growth @todoist and @twistappteam
@rrhoover Muuuuusic! Suggestion: leave the curation to music producers at first (like the Tech section)
QueenLear@queenleariv · ConnectionAgent-Co-Founder @ButtonPoetry
@rrhoover Art and Music
Corley@corleyh · COO @ Product Hunt
Hi all - quick question from all of us at Product Hunt. To date, the community has self-organized hundreds of meetups in countries all over the world. In the past, we've shipped t-shirts, stickers and tattoos to the hosts to share at the meetups. Any ideas on what how we can make them better?
Hugo Fauquenoi@hfauq · growth @todoist and @twistappteam
@corleyh Product Hunt socks would be such a nice addition to your PH swag 👑
Corley@corleyh · COO @ Product Hunt
@hfauq @corleyh OHHH - NICE IDEA! 😸
QueenLear@queenleariv · ConnectionAgent-Co-Founder @ButtonPoetry
@rrhoover Adding Books, Podcasts, and Games has been great! Are there any plans to create categories poetry vs. business books? Also, it might be fun to add links to your podcasts/LiveChat's to the product pages themselves so people can discover more about the founders that are featured. ...why are past LiveChats so hard to find... same with the upcoming page, why is it so hidden but linked to so easily in the FAQ page (am I missing something here?)
QueenLear@queenleariv · ConnectionAgent-Co-Founder @ButtonPoetry
@corleyh Sorry I don't know why that question showed up as a reply to your meet ups post!
Ali Afridi@alikafridi · Building Products
@corleyh It may be slightly expensive, but I really like getting pens/notebooks/post-its from companies. Everytime I jot down notes in my KPCB notebook or use one of my Boeing post-its I think of the company that's in a way helping me build my projects.
Mike Coutermarsh@mscccc · Code @ GitHub
hi all 👋. I worked on ShareMeow. The service we use for generating images from Product Hunt comments. More details here. (click the tweet button below to try it out) 😀. Any thoughts on how we can make it better?
Jeff Needles@jsneedles · Data @ Houseparty & Maker of Things
@mscccc Threaded comments!! Especially for sharing out LIVE q/a. It'd be cool to like checkbox which comments get image-ized. Also GIF support would be crazy cool.
Mike Coutermarsh@mscccc · Code @ GitHub
@jsneedles yes! threaded comments coming soon :)
Jack Dweck@jackdweck · Product Manager at Unroll.Me
@mscccc ShareMeow is my favorite new PH feature 🙌 Would love to be able to highlight a portion of a comment (kind of like Medium). And +1 to @jsneedles suggestion -- threading + GIFs would be awesome!
Mike Coutermarsh@mscccc · Code @ GitHub
@jackdweck yes! working on it 😀
Ryan Hoover@rrhoover · Founder, Product Hunt
The daily email has been a big part of Product Hunt since the beginning (PH started as a simple email newsletter). We've been experimenting with new layouts and adding different types of content. I'm curious to know what aspects you all like, which areas do you think could be improved, and any ideas you have that we should explore. Also, which email digests do you subscribe to and love?
Ali Afridi@alikafridi · Building Products
@rrhoover I'd love to be able to customize the newsletter so that I only get products which specifically interest me. For example, only send me products that are available on iOS/Web and exclude crowdfunding campaigns. Ideally this would be something a user could toggle in their notification settings. Email digests that I subscribe to which I really like are Daily140, Mattermark Daily, CBInsights, and a few bloggers that interest me.
Jeff Needles@jsneedles · Data @ Houseparty & Maker of Things
@rrhoover I'm a fan of the classic email. I'd love it to be more responsive and more individualized. I've most likely seen the top 5 from yesterday (u know if i did/if i voted) - what did i miss that my friends liked (that i didn't see)
Jack Smith@_jacksmith · Serial Entrepreneur & Startup Adviser
@rrhoover I’d personally prefer things closer to how the emails were previously. Currently I feel that each product has a stupidly large product image and a tiny tiny hunter favicon. I’d prefer more (tech) products listed and smaller (if any) product images.
Ryan Hoover@rrhoover · Founder, Product Hunt
@alikafridi -- great idea. The emails are still manually created. Eventually we need to automate (most if not all) of it and include more personalization. @_jacksmith -- good thoughts. The condense, list view of the original emails is nice, although sometimes the images (depending on the product) communicate much more than the tagline. Perhaps there's a hybrid of the two that might work best.
Mohsen Khalkhali@mossibat · IoT investor @ Iratel Ventures
@rrhoover I love the collections suggestions. They feel curated and I have found several useful products in those. I find single products thru the website, but almost always discover collections thru email.
Jeff Needles@jsneedles · Data @ Houseparty & Maker of Things
Hi @ProductHunt. I like making things. I like making things with the PH API. Can you tell me how/if the API will be changing/evolving with coming features? Frankly, the dev support up to this point has been pretty awesome! 😎
Radoslav Stankov@rstankov · Tech @ Product Hunt
@jsneedles Our iOS app is build on top of our public API. Currently we expose most of the of Product Hunt functionality and we are doing our best to keep it up to date. That being said, since we are dogfooding it, we know most of its limitations and design flaws. We are already thinking for second version. It would most probably be a GraphQL api. But we that can change, since we haven't started working on it yet.
Andreas Klinger@andreasklinger · Tech at Product Hunt 💃
@jsneedles oi needles so far we managed to not (*cough* almost not) break the api contracts we use the api for all our own "external" services as well (ios, chrome, eg) we will introduce a major version bump somewhere mid this year our main concern with the api atm is that we inline too much content and cannot simply remove it without breaking the contract we might start using an GraphQL - if we do we will most likely export it also to the public edit: oops @rstankov was faster 😉
Ali Afridi@alikafridi · Building Products
@andreasklinger @jsneedles I love building things with the API as well. One thing I'd really like to see is a way to access the upcoming feed using the API!
Jeff Needles@jsneedles · Data @ Houseparty & Maker of Things
@andreasklinger @jsneedles Awesome. It's awesome. You're awesome!
Andreas Klinger@andreasklinger · Tech at Product Hunt 💃
@alikafridi ali true - thx - we will add it
jack rometty@rometty_ · student
Hi Product Hunt Team! I appreciate your response to recent criticism. A+ for honesty & effort :) I've wished for a few changes since I started a year ago. 1) Ability to adjust notifications. I don't really want to know who hunts or upvotes things, thanks to the awesome homepage redesign I'm going to see that anyway! :) I'm really interested in people mentioning me in comments. If possible, I'd only see mentioned comments and collection updates. 2) Upvoting my own LIVE chat Qs. When the top comments are getting <5 upvotes self-voting can mess with the discussion's integrity. Upvoting your own comments should be either the default or not allowed. 3) Product Discussion is 🌟AMAZING🌟 but can get heavy with 100+ comments. I have a few terrible ideas to fix this but none of them would make everyone happy. I'm really interested in your thoughts on the future of PH discussion. I hope this comes off as constructive and positive. I *really* enjoy Product Hunt. That's why I come back every day :D
Ryan Hoover@rrhoover · Founder, Product Hunt
Jack! Thanks for the feedback. Thoughts inline: 1) We thought a lot about what type of notifications might be most useful to include. I agree with you that mentions and collection updates are two of the most important. As we’re adding more social functionality (you may have noticed we recently introduced Facebook login and social annotations), we may add or remove different types of notifications based on how people respond. 2) Haha, you found a loophole! Yes, we should exclude self-upvotes from ranking, although it’s kind of fun to see who upvoted themselves (not naming names). 😜 3) We’ve made improvements to the comments by introducing a ranking system, but it can always get better. It might be useful to weight friends’ comments higher in the sorting, too. Please keep the ideas coming. :)
jack rometty@rometty_ · student
@rrhoover @rometty_ I've *never* upvoted my own LIVE chat Q before 🙊
Jack Smith@_jacksmith · Serial Entrepreneur & Startup Adviser
Hi @rrhoover I think that you're taking the exact right steps in addressing this controversy. (in terms of taking time to come up with a measured response; addressing not by having knee-jerk changes, but just gradually creating more transparency etc). That said, I am surprised that it took this long for this controversy to 'break', as I know that I and even a number of other hardcore users of the site felt uncomfortable with the transparency about 'how things work', which seem to run in contrast to your principles (e.g. the product development process being entirely transparent). For example: I'm pleased to see the new update to the FAQ (which is MASSIVELY overdue, as I felt that the previous one was intentionally misleading) including a description around a process for getting products marked as 'exclusive'. Because the truth is that I had zero idea how that worked. It's sad that if someone wanted to 'give back' to the product hunt community by offering a great discount, I would have to tell them that I unfortunately had zero idea what the actual process. tldr question : what can be done to avoid something like this coming to a boiling point (which a lot of us saw coming) again, by way of collecting regularly collecting and digesting feedback from the engaged community and people that take time to submit products to the site regularly?
Ryan Hoover@rrhoover · Founder, Product Hunt
Hey, Jack! Thanks for your honesty. As I described in the Medium post, Product Hunt has changed a lot since the beginning with the introduction of the invite system, new categories, the upcoming feed, etc. As we hurried to ship new features/updates, the FAQ became stale. Going forward, updating the FAQ will be a part of our development process to ensure it accurately reflects Product Hunt guidelines and functionality. As you know, everyone on the team is reachable via email or Twitter (I don’t want to know how many times I cmd+tab to Tweetdeck every day). If you have any suggestions of things to add or clarify in the FAQ, please share here or email us privately. Any help is appreciated. 👊
Jack Smith@_jacksmith · Serial Entrepreneur & Startup Adviser
@rrhoover ok. Sounds logical. I (and some others I know) had emailed to ask how a product could be set up with an 'exclusive' offer, but not heard back (might well have got lost in the noise). I could maybe suggest that even if the answer is not well formed/people might not like it; it would still be good to get some insight/transparency about how the process around the new features work as they get rolled out. Even if it's just knowing that for example "products can get an exclusive star only if they pitch someone working for product hunt and the deal is really compelling and we don't have any other deals going on that day".
Jeff Needles@jsneedles · Data @ Houseparty & Maker of Things
@rrhoover Your social has been mostly 🔥. Thanks @nivo0o0.
Ryan Hoover@rrhoover · Founder, Product Hunt
@jsneedles I know. Very thankful to have @nivo0o0 on the team. Major 🔑.
Niv Dror@nivo0o0 · Words @ProductHunt & @AngelList
Yann Bertrand@_yannbertrand · Pokémon Master
Today is my birthday, want to share some 🎂🍻? 😸 I hope you Product Hunt guyz and everyone who read this will have a wonderful 2016 year. Take care and keep on doing great work 😺
Mike Coutermarsh@mscccc · Code @ GitHub
@_yannbertrand happy birthday 😻🙌
Ben Tossell@bentossell · newCo
@_yannbertrand Have the Happiest of Birthdays!
Andreas Klinger@andreasklinger · Tech at Product Hunt 💃
@_yannbertrand 🎂🙌🎉
Corley@corleyh · COO @ Product Hunt
@_yannbertrand Happy Birthday! I'd add a giphy, but the team can attest to the fact that probably is not a good idea. 😀🎁🎂🎉🎊
Adam Muller@muller_adam · Co-founder ADHD Collective, MullerCast
@_yannbertrand Happy Birthday, brother. :)
Cristian Espinoza@crisgarner · Founder @ http://startupreef.co
Hey guys, One thing that I use Product Hunt is for searching stuff that I need, example: I need financial tools and search for it on PH if I can't find any then I use Google. Are you guys planning on become the "Google" for products? will you focus on improve discovery of old products and search?
Jack Smith@_jacksmith · Serial Entrepreneur & Startup Adviser
@crisgarner oh yeah. I asked for that on twitter a while back. I often think like "I need a product that does X", knowing product hunt's combined knowledge (amongst people). It could be great to submit a question asking what product answers my needs
Ryan Hoover@rrhoover · Founder, Product Hunt
@crisgarner I love this question. Product Hunt started with a focus on serendipitous discovery — people visit the site to discover things they didn’t know existed. As more things are submitted and the community’s grown, more are using it with specific intent — people visit the site to find a product for X or the best for Y. @k1x recently improved our search functionality, adding category and platform filters. Soon we’d like to add additional filters to narrow results (e.g. date posted, number of upvotes, tags) and potentially adjust rankings based on what you and your friends have upvoted. To @_jacksmith’s point, we’ve considered adding a “Ask PH” channel or a way for the community to ask for recommendations. We might add something like that; however, it’s unclear how often a feature like this would be used. Everything we build comes with trade offs so it’s important we prioritize what we believe will have the biggest impact.
Jack Smith@_jacksmith · Serial Entrepreneur & Startup Adviser
@rrhoover @crisgarner potentially it could even work within the AMA/Live framework you've built. Just organized as more reddit style discussions. So could be like "Ask Product Hunt", I start a thread by asking a question and then people answer it. So same as how you do an intro on the current AMA framework, it would work exactly the same, but just people not asking me a question, they're submitting possible products to check out (and it wouldn't need to be live/realtime of course, but much could stay the same).
John Carmichael@johnnyc115 · Senior Software Engineer, MaxwellHealth
It's ProductHunt Year Book time. What superlatives would each team member get? Who is "Most Athletic", "Best Dressed", "Most Flirtatious", etc?
Mike Coutermarsh@mscccc · Code @ GitHub
@johnnyc115 Most likely to have Pun - @bentossell Most likely to Giphy - @corleyh 😀
Ben Tossell@bentossell · newCo
@johnnyc115 all the above - me :)
Erik Torenberg@eriktorenberg · Former Product Hunt
@johnnyc115 Best dressed - Jacq Most lovable - Rado Best sense of humor - Andreas Most likely to be Hermione Granger - Kate Team help me out here....
Andreas Klinger@andreasklinger · Tech at Product Hunt 💃
@johnnyc115 Most likely to be at starbucks: @mscccc Most likely to be best dressed: @jacqvon Most likely to beat us all in cardio: @corley Most likely to be at hairdresser while ranting in slack about legacy code: @ayrton Most likely to be already working: @rrhoover 😉 Most likely to never sleep: @devladinci (got newborn and big ios releases 🍼🙌) Most likely to be able to rhyme all above: @eriktorenberg
Corley@corleyh · COO @ Product Hunt
@johnnyc115 most likely listen to bieber - hmmmm the entire team most likely to be found freestyling - Erik most likely to have a secret sweet tooth - Ryan I'll think of more...
Yoshi@dnxx28 · Student
@rrhoover @ProductHunt Hi Ryan-san and everybody!!! I'm Japanese Yoshi (☝◠‿◠ )☝ 1 : I think everybody knows coming from wave of progressive implementation. So what language @ProductHunt is implemented ? Ruby ? React.js? AWS? If you'd like , why don't you teach me about your opinion(・ω<)!? 2: Incidentally , what's chat-script which is able to see in the low right? Intercom or Zopim? And why did you select it?
Jack Smith@_jacksmith · Serial Entrepreneur & Startup Adviser
@dnxx28 the chat system is Intercom
Mike Coutermarsh@mscccc · Code @ GitHub
@dnxx28 Hi Yoshi! Our backend is all Ruby/Rails. We have a couple small services running on node (such as the activity feed). The frontend is React.js. We have everything running on Heroku/AWS.
Andreas Klinger@andreasklinger · Tech at Product Hunt 💃
@mscccc @dnxx28 (✌゚∀゚) Yoshi! as mike said - frontend is react, backend is ror and node leaving a full list here for future reference - i am sure others are also interested stack: Frontend: - React - Webpack - CSS Modules - Used custom flux setup -> atm migrating to redux - a few legacy parts still in Coffeescript Backend: Web app: - Ruby on rails - Serverside rendering of React via socket to node service Api: - Ruby on Rails - custom serializer gem - rspec_api_documentation for auto-gen of documentation through tests Microservices (uploads, avatars, feed, etc) - Node.js Infra: - Heroku - PostgreSQL - Redis - Cloudflare - Imgix iOS: - ObjC + some parts in Swift Chrome Extension: - React Process: - extensive testing - religious linting - few simple but strict process rules (aka protocol) - pull requests - feature branches - continuous integration - extensive use of emojis and gifs in all communication ✌.ʕʘ‿ʘʔ.✌ (love oldschool emojis 😸)
Yoshi@dnxx28 · Student
@andreasklinger @dnxx28 I'd appreciate for your comments!! And What CSS Modules do you use? Is this Polymer?
Yoshi@dnxx28 · Student
@mscccc @dnxx28 Great!! I try to make like @ProductHunt !!
Max Woolf@minimaxir · Absolute God of Hyperdeath
@rrhoover Hi Ryan & the Product Hunt team. As the person who wrote the Most-Recommended comment on your Medium article with 100+ Recommends, believe me when I say there is a large amount of external interest in the topics of the questions I now ask about Product Hunt. My questions are simple: 1. What changes, if any, have you made in response to the June Re/Code article accusing Product Hunt of being elitist? 2. You said "all upvotes are equal" in the Medium article as evidence that Product Hunt is fair. Would you say that the binary process of get-on-homepage/do-not-get-on-homepage is just as fair? 3. Whenever someone on Product Hunt upvotes a product, their friends receive a notification saying "X and Y others upvoted Z" with a link to Z. Does this call-to-action skew the upvoting process in favor of people with strong social groups on PH? 4. Do you believe that the current product curation process is meritocratic, that is the best products, *on their individual merit*, are the ones that are on the front page? 5. As a hypothetical maker trying to get my product onto Product Hunt, would my time be better spent Tweeting and chatting on Slack with Top Hunters or by improving the product itself? 6. Do makers who schedule exclusive launches with the Product Hunt team and offer PH-specific perks get favorable treatment in terms of ranking/exposure? Would this be considered a "conflict of interest"? 7. The new "conflicts of interest" section of the FAQ notes that they should be disclosed in good faith. In the case where a conflict of interest is blatant, such as when a venture capitalist submits a startup they funded (as an casual observer, I notice this happens *all the time*), are you willing to penalize the investor/submission and force disclosure? Thank you for your time. Max W. @minimaxir
Ryan Hoover@rrhoover · Founder, Product Hunt
Hi, Max! Some thoughts inline below: 1) A majority of people that have access to post and comment on PH are makers who's products were posted. Over 50% of the community is from outside the US. We do not track ethnicity or gender, but we are working on ways to ensure PH is as inclusive and diverse as possible (some of the most interesting/useful conversations come from people with varying viewpoints and perspectives). Several people in the community have been helpful in providing feedback (most recently, @queenleariv — thanks!). 2) As mentioned earlier, each upvote is counted equally no matter who it comes from. The algorithm uses this rank the order posts are shown, similar to HN, reddit, and others. The move between upcoming and the homepage needs to improved. It is not as discoverable as it should be and naturally the community is not as active there, if they were there would be a better way for products to move from upcoming to the homepage. We’ve been working on design changes for the past weeks and I'm eager to get everyone's feedback on it once it's ready. 3) People only receive this notification when a significant number of people they follow, upvote the same product (this number is elastic based on the number of active people they follow so that it doesn’t become too noisy). In other words, people won’t receive this notification if just one of their friends upvotes a product. We’ve found that people gravitate toward things recommended by their friends and it has helped drive discovery of products that might not be on the top of the homepage. 4) The system isn't perfect (it will constantly evolve, similar to Facebook's edge rank or Google's search algorithm). Every day the community surfaces a wide variety of great products but I'm 100% sure some “gems” are missed. Ultimately, our goal is to build a scaleable platform where the best stuff — as determined by the community — can be discovered. 5) The community is eager to help and provide feedback but most of one's focus should be on building something people want and crafting clear messaging so people "get it". 6) Exclusives — posts where the maker is offering a discount or special offer to the community — are ranked the same as every other post. 7) We believe in constructive criticism instead of pejorative action. It would be unfair to the maker to de-rank or remove a product because one of its investors didn't add a disclosure. People that submit products they invested in should absolutely add a disclosure — after all, it demonstrates an even stronger sign of endorsement if they were willing to invest their own money. Great questions, Max. Jumping back into the remaining Q's now. :)
Ali Afridi@alikafridi · Building Products
I know Product Hunt did a hackathon about a year ago. I'd love to see another one of those happen!
Andreas Klinger@andreasklinger · Tech at Product Hunt 💃
@alikafridi would love that too - the global hackathon was epic - pretty sure we will do something like that again maybe we just need to bug @eriktorenberg long and often enough about it ;)
Anuj Adhiya@anujadhiya · Engagement/Analytics at GrowthHackers
@rrhoover I'm asking this as a someone who used to be super engaged (enough to write this analysis: http://cmxhub.com/product-hunt-h...), coming back multiple times a day. Now I barely remember to come back. I also ask this as someone responsible for managing/growing an influential community (i.e. GrowthHackers) Before I ask my question, some context related to my engagement 1. Over 100 collections: https://www.producthunt.com/@anu... 2. Hunted over 400 products (most of which never made it out of Upcoming despite most having been culled from various top product lists etc - but that's a story for another time): https://www.producthunt.com/@anu... 3. Submitted many products before people with posting privileges to the trending feed did and yet got zero credit or recognition that If I have constantly submitted things that eventually made it to the trending feed then this is someone who has already proven their ability to curate. Sent many frustrated tweets about this, some of which weren't even acknowledged For e.g.: https://twitter.com/AnujAdhiya/s... https://twitter.com/AnujAdhiya/s... https://twitter.com/AnujAdhiya/s... https://twitter.com/AnujAdhiya/s... https://twitter.com/AnujAdhiya/s... https://twitter.com/AnujAdhiya/s... There's more but you get the idea 4. I was temporarily given access to post to the trending feed and then that was taken away just as unceremoniously. To date I don't know why. I even sent you an email about this at the time and got a vanilla response. 5. Participated in discussions regularly (your analytics will bear this out) Bottom line I did everything I thought I could do, to be as engaged as possible. Yet I came away feeling that no matter what I did I would always be treated as a second class citizen on PH. Since my efforts weren't being recognized as valuable, it didn't make sense to continue to invest time here. This is why stopped bothering to come back. So my question for you is what can someone who's not on the list of approved hunters **measurably** do to prove to PH that they would be a valuable addition to the list of curators. It feels like if there is no believable (and publicly verifiable) path to greater access on PH, then the benefit is skewed too far towards PH than the individual member. Hope that made sense.
Ryan Hoover@rrhoover · Founder, Product Hunt
Hi, Anuj! I'm still amazed you've created over 100 collections. I also like how you've added links to them in the comment threads — this inspired an idea to add annotations of this type of activity (linking to the collection) within the discussion thread, turning the comments into more of a timeline of activity. But, that's a separate brainstorm. Your (understandable) frustration is a great example of why we need to improve the curation process. I recently shared details on how PH has evolved. As the community's grown, we started to see too many submissions on the homepage. People complained it was too noisy. So, we stopped giving people access to directly post to the homepage and introduced an upcoming feed. We knew this wasn't perfect, but part of a transition toward a more scaleable solution. The duplication detection you mention in the tweets, is another challenge. Currently, dupes are detected if someone tries to submit the same URL (e.g. if someone tries to submit google.com and google.com was already submitted in the past, the submitter will be direct to the original post). However, there can be many different URL's for the same product. One person might submit the .com when another person submits the iTunes URL for the same product. This challenge is increasingly difficult as more people submit things to PH. Just like we are looking at how best to make updates to the site, we are also looking at ways to make some of these processes clearer for the community. If you have any ideas or examples of things you love, please feel free to share here or send me/us an email if you have time.
Anuj Adhiya@anujadhiya · Engagement/Analytics at GrowthHackers
@rrhoover I'll be honest - at this point, I'm not motivated to contribute any ideas towards improving PH (btw I offered a few in conversations on twitter in the past- should be easy to find). I want to be clear that this is not because of malice, sour grapes or any hard feelings but rather apathy because my habit for PH is currently broken. Everything that motivated me internally to come back daily & care is gone because of the indifference I felt from PH. The only reason I came back today was because you offered to discuss criticisms and ways to improve during a live chat. That's a gutsy move and I applaud it. However, from your response, it appears, the onus is still on me. In other words, I either.... a. still have to give PH something (i.e. ideas for improvement), which you may or may not take and/or b. wait for PH to do whatever it is you have planned.....before my experience may or may not get better. It really should be the other way around. I was expecting to hear concrete ideas/actions or at least the promise of concrete ideas/actions from the PH team, within a well defined time frame that I could then engage with. That would've certainly made me think about starting down the path of becoming involved more meaningfully again. I didn't get that today I've laid out what I see as a big problem based on my experience, so let me ask you - what ideas do you have?