Moisey Uretsky
Mitch Wainer

Moisey Uretsky & Mitch Wainer

Co-Founders Digital Ocean

THIS CHAT HAPPENED ON February 03, 2016

Discussion

Mitch Wainer
Mitch Wainer@mitchwainer · Co-Founder of DigitalOcean
Hey everyone! Moisey Uretsky and Mitch Wainer here, co-founders of DigitalOcean, the simple cloud infrastructure provider built for developers. We're honored to be here on ProductHunt and we're looking forward to answering any questions!
Jacob
Jacob@geostyx · IT Support/Programmer
What motivates you to keep improving your product? Any tips for staying focused on a single product?
Moisey Uretsky
Moisey Uretsky@moiseyuretsky · CPO
@geostyx Hey Jacob, For us it was never about building a huge company, it was about scratching our own itch with our product. We got very fortunate that we were able to build a successful company out of that, but our focus has always been on simplicity. It's our second core value after love. So that continuously drives us in our product thinking especially as we continually evolve the product with more features. Certainly complexity creeps in but when we've been talking about simplicity for years everyone at the company is constantly thinking about it. And it's definitely a huge challenge for our product design team (btw, we're hiring ;) ) - but that's what makes it exciting. Can you make something of increasing complexity simple by focusing on elegance. As for staying focused, the best tip I can offer is obsess over everything you add, and always ask what you can remove. Thanks
DaKnOb
DaKnOb@daknobcs · CEO at IDAspis
How close do you get to new employees? Do you meet each one of them personally?
Moisey Uretsky
Moisey Uretsky@moiseyuretsky · CPO
@daknobcs Ben is still the final interview for every single employee. Unfortunately I don't get to meet each new employee personally, but I'm always open to a 1:1 with anyone in the organization at any time. I also run a book club at DigitalOcean where we discuss some of the business books that have really shaped the foundation of DigitalOcean and that's a great opportunity to interact with new employees as well. Thanks!
Rudrajit Tapadar
Rudrajit Tapadar@rtapadar · Software Engineer, Symantec
What are some of the services you plan to offer this year? Do you have PaaS in mind? What are your plans for India?
Moisey Uretsky
Moisey Uretsky@moiseyuretsky · CPO
@rtapadar Hi Rudrajit, This year we have some big things coming. We are going to be doing a product release around expanding storage options for customers and also around improving analytics for our customers around how their droplets are running. We also have two teams working on the networking layer to really improve the feature set there. Those should start rolling out in Q2 and from there on we hope that we have a good cadence of releases. As for india: 😁 Thanks!
Alex Rodriguez
Alex Rodriguez@headhanchoarod · Founder/CEO at WorkMand & Code2040 EIR
Hey Mitch and Moisey! Thanks for taking the time to do this live chat. Have been following Mitch's journey since your call-in on TWIST and big fans of the work DigitalOcean has done and love that you're partnering with 500 startups on a diversity & inclusion summit. A few questions I'd love for you to answer: 1.) Best advice to entrepreneurs who are getting started. What advice would you give to yourself if you were 21 again? 2.) You're a strong co-founded team. What's the best way to build/recruit a strong co-founding team when first starting off 3.) How can we improve diversity and inclusion in other cities such as the Twin Cities? 4.) Best advice for those applying to TechStars? Thanks guys! :)
Moisey Uretsky
Moisey Uretsky@moiseyuretsky · CPO
@headhanchoarod Hey Alex, 1. Read more and get mentors. - I've always loved reading and education but for the first 8 years of being a cofounder I didn't read a single business book and that was definitely to my detriment. Then I started reading business books voraciously and that made a huge impact and actually is the primary reason for DigitalOcean's success. The second is to get mentors. And as you grow in your career its important to keep expanding that network as the challenges you face evolve. When the mentors aren't available, that's where the books come in. 2. Surprisingly, at the beginning it's very self-selecting. Meaning, there are some people in the world that are willing to take on huge risk, work extremely hard, live and breath something for months and years with no signs of progress. I don't have anything specific here, other than something in your gut just tells you this is the right person. The same is true for many of our early hires. 3. There's no single answer to this question, I think it's a culmination of factors. There was a great blog post talking about how cofounders are often from privileged families and the opportunities that open up as a result of that. So there are macro economic factors like that, access to education, access to mentors, and creating an environment where people can join a company and see other people like themselves being successful. I think the fact that diversity has become such a huge conversation in the industry means that there are a lot of people and companies looking at this problem and it will continue to improve over time. Once a movement like that gets started, I'm positive that it will create positive impact. 4. Here's a quora answer that I wrote about what to expect in a Techstars final interview which really talks to what stands out in the process: https://www.quora.com/What-to-ex... Thanks
Mitch Wainer
Mitch Wainer@mitchwainer · Co-Founder of DigitalOcean
@headhanchoarod Hey Alex - It has been quite the journey to say the least. 😀 1) I would of jumped into the startup ecosystem much earlier in my career. When I graduated college, I spent almost 5 years working at an Ad Agency, consulting the Fortune 500. It was a great experience and certainly taught me about having a strong work ethic and I was able to round out my skills to become "full-stack" marketer. But there is no comparison to the learning experience and the exposure to the limitless opportunities working at a startup. When you're young, especially 21, that is the perfect time to take risks and build something special with a great team. 2) Spend a lot of time networking in your local tech community. I was lucky enough to meet my co-founders on Craigslist (true story). Outside of SF, tech communities are relatively small and its easy to find local incubators, accelerators, meetups and events to meet entrepreneurs with a great idea or MVP. 3) I believe it starts with effort. Create opportunities and new programs/initiatives. This is a hard problem to solve for most tech businesses and to be honest, I'm not sure if I can provide a great answer. What I can say is that over the past couple of years, DigitalOcean has invested a lot time and effort in hosting meetups and sponsoring events to improve diversity and it's been working. 4) Build a great team and product! Also, sales/signups matter. Prove the market opportunity and generate traction.
Weston Burchett
Weston Burchett@juscallmewes · CEO, Vantage Innovative Solutions
First, I just want to say thank you for taking the time to answer questions and take the time to engage. My question for you is: In light of the announcement that DigitalOcean plans to provide $250k of DigitalOcean credits for YC startups (do.co/1Sgi4Dm). I was wondering if DigitalOcean does anything else to help and/or support start up companies and encourage startup growth? I also want to take this time to let you know how much easier my life has become thanks to DigitalOcean. My startup relies on your platform to provide the vast majority of the products and services we offer. During our use of your services we have never experienced any downtime or service issues. The ease at which we can create and delete servers and the reliably that comes with is simply impressive.
Mitch Wainer
Mitch Wainer@mitchwainer · Co-Founder of DigitalOcean
@juscallmewes Hey Weston - Thank you for taking the time to chat today and glad to hear that you're enjoying your experience DigitalOcean! 😀 To answer your question.. Yes! Very shortly, we're going to begin working on a program to launch a startup program on DigitalOcean.com that would provide large credits to startups around the world. There would be a review process for the startups that apply. We understand that infrastructure is one of the major costs for any young startup getting started and we want to make it accessible and easy for startups to scale without having to worry about receiving an enormous bill from their infrastructure provider. We're hoping to launch the program in Q3/Q4. Feel free to shoot me an email at mitch@digitalocean.com with any further questions.
Weston Burchett
Weston Burchett@juscallmewes · CEO, Vantage Innovative Solutions
@mitchwainer @digitalocean I am really excited to hear that! Do you have any type of timeline or expected launch date for this program?
Mitch Wainer
Mitch Wainer@mitchwainer · Co-Founder of DigitalOcean
@juscallmewes @digitalocean hopefully we will launch it in Q3/Q4
DaKnOb
DaKnOb@daknobcs · CEO at IDAspis
@juscallmewes @mitchwainer @digitalocean "Very shortly" is good enough for me.. I just hope it won't be like other providers' "Startup Program" that only helps VC-backed companies. I also hope it's not US-only.
Mitch Wainer
Mitch Wainer@mitchwainer · Co-Founder of DigitalOcean
@daknobcs @juscallmewes @digitalocean I don't have all the details yet, but it will be a global program. :)
QueenLear
QueenLear@queenleariv · ConnectionAgent-Co-Founder @ButtonPoetry
Second question, with such a rapidly growing company in a very competitive environment (industry and HQ city) what do you think the biggest growing pain has been and what has made your growth successful (company culture wise)?
Moisey Uretsky
Moisey Uretsky@moiseyuretsky · CPO
@queenleariv That's a great question. =] I think the biggest growing pain has been that our first startup got up to about 20 people, this one is now over 200. Our experience from the first one carried us well to about 30-40 people and then we started running into a new set of challenges. Managing an organization of this is very different than when you are 50 people and there's definitely been a tremendous amount to learn. Focusing on culture, management, alignment, strategy, communication, and transparency at a company of 200 people is very different. There are more layers, more people, more teams, and that has been very interesting to navigate. Luckily we have some great mentors and investors, and of course some very helpful books to help us along the way. I think the greatest challenge outside of that is an eternal question: "Are you willing to sacrifice good in order for the opportunity to achieve something great?" Thanks
QueenLear
QueenLear@queenleariv · ConnectionAgent-Co-Founder @ButtonPoetry
@moiseyuretsky I always like the eternal thought of "Do we slow down now so we can speed up later?" Do you have some top book recommendations that you've found helpful? How about the best advice you've gotten from your investors/mentors? very great information! thanks for sharing and congrats on being able to maintain a great culture with your rapid growth! getting into the 100-500 growth range can be very dynamic!
Moisey Uretsky
Moisey Uretsky@moiseyuretsky · CPO
@queenleariv There was a question below around some books that I found super helpful. In terms of investors and mentors we've found a great deal of them. Certainly our investors have been extremely helpful, Brad from IA Ventures, Peter Levine from a16z, and Pueo from Access Industries. We've also been fortunate to go through Techstars and get a lot of great mentorship there from Nicole and Jason Seats (who is also on our board now), as well as Brad Feld, Jason Mendelson, JP O'Brien, Alex Iskold, David Tisch, I mean the list just goes and on. We've also been very fortunate that our investors through their networks have provided so many intros for us to so many other individuals both on the East and West Coast. In terms of the specific best advice, that's hard to quantify. There have been so many issues and challenges so I don't think it comes down to any specific item, as it does feeling supported and knowing that no matter what issue we run into they can always find someone for us to talk to that has dealt with it in the past.
Baptiste Jamin
Baptiste Jamin@baptistejamin · CEO, Crisp.
How your referral system improved your business?
Mitch Wainer
Mitch Wainer@mitchwainer · Co-Founder of DigitalOcean
@baptistejamin Hey Baptiste, At the time, we built out our referral program because it was the third highest requested feature on our UserVoice forum. People were referring so many friends and they asked us to build one so that they can get some account credit in return. So for us it's been very successful and it has become one of our largest channels for driving growth, but only because of our amazing customers. :) Thanks! Mitch
Alexander Trapp
Alexander Trapp@thegermanalex · Web Designer, Unotek
I wanted to ask if you have any plans on creating a cloud storage based service similar to Amazon s3, Google Cloud Storage or Azure storage? I would really be interested in this kind of product.
Moisey Uretsky
Moisey Uretsky@moiseyuretsky · CPO
@thegermanalex Hey Alex, Our first focus on improving storage for customers is around how it is tied to their droplets and we have something that is going to be hitting a private beta very shortly. That will then take some time for us to roll out across all of our regions. We're definitely interested in an S3 service for our customers, but based on the feedback that we received from customers we realized that we need to focus on this storage solution first. However, the work for one very much parallels the other, so we definitely have that on our roadmap, but have to see how this first new product rolls out to really gauge resourcing to work on an object store. Thanks
Alex Rodriguez
Alex Rodriguez@headhanchoarod · Founder/CEO at WorkMand & Code2040 EIR
Okay last two questions, I promise ;) What's the best marketing strategy to gain users to your site if you're a newly launched product? If you started digital ocean from scratch today, what are the three most important things you'd focus on in the beginning? Thanks again for doing this guys!
Moisey Uretsky
Moisey Uretsky@moiseyuretsky · CPO
@headhanchoarod Hey Alex, I think today's world has so much virality built in to it that we almost take it for granted. But eight years ago Facebook was tiny, as was twitter, the iPhone didn't exist and we weren't sending URLs via text. I think in todays super connected world building a great product really allows for virality to just take over. So really I would focus around building an amazing product that customers love. Not just like, but love. I think that's really the biggest signal. We like a lot of things, but we aren't attached to them. And we love few things, but those that we love, we just can't shutup about them. So if you look at it from a love angle, you realize that in today's world love does scale. Because there are so many platforms for people to share what they love that everyone now benefits from that virality, where in the past you had to build it in to your product. And if your product didn't have a natural tie in for that virality, like hotmail, that became a huge challenge. As for doing DigitalOcean all over again, unfortunately there's nothing I would do differently, because all of the mistakes that we made got us to this point. I think if we did do it all over again we would be able to execute faster, because we know those mistakes. And there were maybe a couple that we could have spotted sooner, but it never works that way does it? =] But if we did, I'd find product market fit sooner, lol =] Thanks!
Alex Rodriguez
Alex Rodriguez@headhanchoarod · Founder/CEO at WorkMand & Code2040 EIR
@moiseyuretsky what could you have done to get to product market fit sooner? :) Lol @mitchwainer
Mitch Wainer
Mitch Wainer@mitchwainer · Co-Founder of DigitalOcean
@headhanchoarod Build a strong content marketing strategy. Interview your early adopters, get to know your customers on a personal level, build your buyer personas. Here are my favorite 3 questions to ask customers: 1 - How would you describe our product/business to your friend? (this becomes your marketing message/position) 2 - What events and conferences do you attend? 3 - What do you read (websites, blog, podcasts, etc.)? The 3rd question is probably the most important because it will help guide your content strategy. Become a thought leader in your space and create an inbound growth engine for your business. It all starts with content! Our amazing community team has written over 1,300 tutorials to-date and we've become the go-to resource for system administrators and developers who need help deploying and configuring their infrastructure environment.
Moisey Uretsky
Moisey Uretsky@moiseyuretsky · CPO
@headhanchoarod @mitchwainer Read the right books, and thought about it until I arrived at the answer. But I would have spent more time focused there, then everywhere else. =]
Amrith Shanbhag@amrith · Community at Product Hunt & Feathrd
Hey @moiseyuretsky & @mitchwainer :) I'm asking this earlier cause I'd probably be sleeping when you guys are live.. Anyway.. Thank you so much for doing this :D Are you planning on rolling out a special plan or a kit (like GitHub) exclusively for students? Cause this would help a lot of people like me who want to experiment with droplets but don't have a credit card to even accept coupons or credits..
DaKnOb
DaKnOb@daknobcs · CEO at IDAspis
@ambonium @moiseyuretsky @mitchwainer Currently the GitHub Student Pack includes $50 free credits for Digital Ocean. It used to be $100. I guess they already did that.. :-)
Moisey Uretsky
Moisey Uretsky@moiseyuretsky · CPO
@ambonium @mitchwainer Hey Amrith, As mentioned we do have a great promotion with Github around the student developer pack, unfortunately it does require a credit card to authorize the account to get the credit activated. One of the issues that we deal with is a tremendous amount of abuse and by adding a credit card we can significantly cut down on that. That being said, we are looking for ways to get DigitalOcean in the hands of students without the need for a credit card, but unfortunately we don't have anything at this time that we can announce. However, it is top of mind for us and hopefully before the year is out we'll be able to get something rolled out. Thanks!
QueenLear
QueenLear@queenleariv · ConnectionAgent-Co-Founder @ButtonPoetry
Thanks for taking the time to chat with the Product Hunt Community! Free meals for employees? What kind of food to you provide and how do you support such a benefit? Have you been leveraging the Homemade App? Also, I see that you are hiring a National Community Outreach Manager that will focus on community engagement through big events and meet ups, what would an ideal event look like for you? Panel and education focused or networking and mingling focused? Will you be hanging out at SXSW this year?
Moisey Uretsky
Moisey Uretsky@moiseyuretsky · CPO
@queenleariv Hi, We offer catered lunches and then seamless after hours. We found that catering was a great approach for us as our company grew because it put much less load on the people team to get great food for us and by catering we also get a variety of different meals across NYC which definitely has some great food options. The people team sends out a weekly email that tells us who's catering each week, and the options range from super healthy, to those that are a bit more on the comfort food side. We don't use homemade because our office in NYC has over 100 people, so that would be a bit too large for them. We love all developer events large and small. Etel who is our Director of Community and Annie who heads up our offline meetups are leading that for our company. The team has grown substantially last year and into this year and we are really excited to really focus around increasing the number of national and international events. Our main focus is around education, whether thats a meetup or a conference. I think networking just happens naturally. For us education is so core to what we do that is an area where we want to continually invest in a variety of ways. Thanks
Alex Rodriguez
Alex Rodriguez@headhanchoarod · Founder/CEO at WorkMand & Code2040 EIR
When you first launch your product early on (beta), how do you go about getting those first 10, 100 paying customers? When doing customer development, what do you look/listen to so you can decide what features to double down on and which to throw out? When deciding on the price(s) on your product, is it better to charge high and slowly lower it (if needed) or to charge low (and slowly increase it). In short, to know how much to charge your customers?
Moisey Uretsky
Moisey Uretsky@moiseyuretsky · CPO
@headhanchoarod Hey Alex, When we first launched our product we tried everything! I mean we put up fliers in the elevator of our co-working space telling other companies in the building that we just launched a cloud. After that we did everything from trying to get influencers to tweet about us, to demoing at NYTM which is a huge event every month in NYC with about 800 attendees. So basically we did everything possible, even those things that didn't scale. = Customer Development: This all comes down to talking to customers. Both existing and prospective customers and listening to their needs. Understanding how that fits into our product vision and then investing in those areas. The benefit of being in a highly competitive space is that other companies have already laid out a product roadmap for you and based on how their features and products are adopted that also helps inform our decisions as well. But it's basically trying to do as much research up front so that we are more likely to invest in the right areas that benefit our customers and tie the whole product set together. = Our approach to pricing is around affordability so that the most number of customers can use our product. In general though about pricing, both can work. Certainly charging higher and lowering the price, no one will get upset. But also if you look at the early story of Salesforce, they did the reverse. Charged lower and then increased the price. It all comes down to what value are you delivering to your customers and where you lie in the matrix of your competitors. So there's no one size fits all answer here. Thanks
DaKnOb
DaKnOb@daknobcs · CEO at IDAspis
Which technical fields do you believe Digital Ocean can improve mostly and how will they affect the company? Are you working on it?
Moisey Uretsky
Moisey Uretsky@moiseyuretsky · CPO
@daknobcs I think there are a lot of interesting things that we can do around large data sets especially as it relates to how your systems are performing. We have a team that is currently working on improving our graphing system, but that is just the first step of a much larger vision. Because it's so large it will probably take us 3 years to get the full vision into the hands of customers with iterative releases. But that is probably the area I am most excited about and can't wait to see that vision finally become a reality. I just hope it's well received by our customers. Thanks
DaKnOb
DaKnOb@daknobcs · CEO at IDAspis
@moiseyuretsky Oh, I'm sure it'll be okay. Will be waiting for the announcement any time in the next three years.. :)
Moisey Uretsky
Moisey Uretsky@moiseyuretsky · CPO
@daknobcs It'll be iterative so I hope there'll be at least a few =] Never build anything in a vacuum for years unless your Apple building the iPhone =]
Zohaib Amjad
Zohaib Amjad@zohaib_am · Descene
How much internet bandwidth do guys you have in general? Just curious...
Moisey Uretsky
Moisey Uretsky@moiseyuretsky · CPO
@zohaib_am We're rapidly approaching 1 terrabit in capacity on a global basis. Thanks!
Jacqueline von Tesmar
Jacqueline von Tesmar@jacqvon · Community at Product Hunt ⚡️
What industries would you place your bets on in the next 10-20 years?
Moisey Uretsky
Moisey Uretsky@moiseyuretsky · CPO
@jacqvon I would look for the intersection of things that are needed, and I mean truly needed, ubiquitous, and those that aren't loved. And I'd invest in those areas. Because when you intersect being needed and build something loved, tremendous value is created.
Mitch Wainer
Mitch Wainer@mitchwainer · Co-Founder of DigitalOcean
@jacqvon What's really interesting is what Airbnb and Uber did in terms of taking either antiquated industries or government regulations and finding new markets and opportunities. So if I were placing my bets, I would look at industries where there is a decent amount of government regulation (e.g. Healthcare and Banking). Because if you can skate on the side of legal, you can create tremendous value.
Julius Flywheel
Julius Flywheel@julius_flywheel · Lead Ops Wrangler, Allproview.com
Mitch, Moisey previously announced that you had hired AU network engineers to explore setting up here. Any progress on an Australian located DO Data Centre?
DaKnOb
DaKnOb@daknobcs · CEO at IDAspis
@julius_flywheel It will certainly be interesting to see that, however giving 1 TB of International Bandwidth for $5 a month is really challenging, even for Digital Ocean. Let's see.
Moisey Uretsky
Moisey Uretsky@moiseyuretsky · CPO
@julius_flywheel Hey Julius, We have a large new DC that we are opening up in Q2 (stay tuned!) but it won't be in Australia I'm sorry to say. However, with each new facility we open we are getting better at international logistics and navigating complex government and technology issues (connectivity, facilities, etc.), which means after that is done, we can evaluate what's next in terms of expansion. Thanks
DaKnOb
DaKnOb@daknobcs · CEO at IDAspis
@moiseyuretsky @julius_flywheel Can you at least share the continent of this new Data Center? :-)
Moisey Uretsky
Moisey Uretsky@moiseyuretsky · CPO
@daknobcs @julius_flywheel I can share that by the end of February everyone will know! =] So it's not much of a wait. But it's a location we are extremely excited about. =]
Zohaib Amjad
Zohaib Amjad@zohaib_am · Descene
Hey guys, It amazes me how you guys are able to keep the prices so low. What are the biggest challenges in maintaining that pricing? How much does customer support factor in to these budgets? Thanks.
DaKnOb
DaKnOb@daknobcs · CEO at IDAspis
@zohaib_am The amazing thing is not the pricing.. You can find similar providers at that level or even much cheaper. The amazing thing in my opinion is per-hour billing pricing at these levels.
Moisey Uretsky
Moisey Uretsky@moiseyuretsky · CPO
@zohaib_am Our focus has always been around providing a cloud service at an affordable price because we are so focused on education and improving the quality of life for others, we just felt that the service can't be expensive, otherwise it limits opportunities for people especially internationally. As a result it's just been something that we are eternally focused on. Because the entire company rallies behind it there's no single answer to it, other than that it's one of our strongest commitments. In regards to customer support specifically we've been very fortunate to hire two amazing directors. The first was Zach who is our Director of Customer Support who leads those teams and he's done an amazing job at building teams, creating process, focus, and establishing a very strong culture of love in those teams which has allowed us to really provide a very high level of customer support. The second is Edward who is our Director of Customer Success, and he did the same with our customer success team which focuses on the larger accounts that we have. Again the same applies. He built out an amazing team, really focused on culture, and around tooling. We are constantly looking for ways to better leverage our community of users and that is something that we really want to integrate better this year through our community platform so that users can answer issues for each other and then surface those through the control panel. Thanks!
David Vainchenker
David Vainchenker@david_vainchenker · swill
Moisey: Top 3 business books? Mitch: Top 3 business tools for an emerging consumer facing startup (i.e. free or inexpensive -- the kind of stuff you would have used in year 1 not year 3)?
Moisey Uretsky
Moisey Uretsky@moiseyuretsky · CPO
@david_vainchenker Hey David, In the early phases of a startup it's all about product market fit so I think the best books for that are: 1. Positioning 2. Innovators Dilemma 3. Crossing the Chasm 4. The Trade-Off After product market fit, now you are building a company and things like culture, strategy, and alignment become important for that immediate phase I'd recommend. 1. Good to Great 2. Work Rules 3. Playing to Win: How strategy really works 4. Strategy Rules: Five timeless lessons from Bill Gates, Andy Grove, and Steve Jobs 5. High Output Management And for the in between challenges I'd recommend: 1. The hard thing about hard things Thanks!
Mitch Wainer
Mitch Wainer@mitchwainer · Co-Founder of DigitalOcean
@david_vainchenker 1. Google Analytics (Tracking) 2. Trello (Project Management) 3. Slack (Communication)
Arun Pattnaik
Arun Pattnaik@arunpattnaik · UX'er for web startups, maker of things.
What are your biggest business challenges at the moment? Also, how do you measure success within the hosting industry? I'm assuming it's very hard to figure out the standard stats like market share & user migration unlike other industries.
Moisey Uretsky
Moisey Uretsky@moiseyuretsky · CPO
@arunpattnaik Hi Arun, I think the biggest challenges we are facing are not unique to us, but to any high growth company. That is hiring, culture, alignment, and organization. In terms of measuring success, we don't really compare our selves to competitors, and instead measure success around how satisfied our customers are, are we staying true to our mission and values, and are we focused on love and simplicity. Because we are a revenue generating business we always have an eye on the bottom line of course, and that's a great way to see how all of those efforts then trickle down to that bottom line. We've hit some great milestones, and there's one that we will hit this year in that regard that is very exciting. Thanks!
Mitch Wainer
Mitch Wainer@mitchwainer · Co-Founder of DigitalOcean
@arunpattnaik Hi Arun - Great questions! In my opinion, one of our biggest challenges today is organizational scale. We have hired over 230 employees in less than 4 years. It is a common challenge that most high growth businesses face. Hiring world-class talent, maintaining a great culture, and creating the right structure to set us up for success will always be a top challenge. Netcraft has been a great reference for us that provides updates on the market share of web servers. Today, DigitalOcean is the second largest hosting company based on the total number of public web-facing computers/websites. Here is the link to our public trend report: http://trends.netcraft.com/www.d...