Mathilde Collin

CEO, Frontapp

THIS CHAT HAPPENED ON April 26, 2016

Discussion

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Mathilde Collin
@collinmathilde · CEO, Frontapp
Hi - I'm Mathilde Collin, CEO & cofounder of Front. I started this company when I was 24, moved our team from Paris to SF, went through the Summer ’14 batch of Y Combinator, and I’m willing to share everything I’ve learned - ask me anything!
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Ryan Hoover
@rrhoover · Founder, Product Hunt
Mathilde! You've been fairly transparent and open in your writing. What's the most difficult challenge as the CEO of Frontapp?
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Mathilde Collin
@collinmathilde · CEO, Frontapp
@rrhoover Hi Ryan! I'd say balancing life and work even when work gets more demanding. Startups are a rollercoaster and when things are OK, it’s easy to have a healthy balance between your work and the rest of your life. What I’ve found most difficult is to maintain this balance even when things get more tense at work. I'm not sure I've been the greatest friend, girlfriend and child in the past 2 years.
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Ryan Hoover
@rrhoover · Founder, Product Hunt
@collinmathilde I know that feeling. Fortunately, I have very understanding and patient girlfriend, friends, and parents. 🙏
Nicola Palumbo
@palumbonicola · Software Lover
how difficult was to get into Y Combinator?
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Mathilde Collin
@collinmathilde · CEO, Frontapp
@palumbonicola The process is neither easy nor hard, it's pretty simple: you submit a short application and show up for a 10 minute interview. During the interview the questions are specific and important, but the jury is always benevolent. What’s hard is to come up with a project that’s promising enough for YC to invest.
David Senra
@readbydavid
What are some books that have influenced your thinking?
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Mathilde Collin
@collinmathilde · CEO, Frontapp
@readbydavid "Doing good better" & "The hard things about hard things" are the 2 most recent ones
Christina Bognet
@cbognet · Founder, PlateJoy
Hi Mathilde! Why do you think there are so few female founders and what can be done to get more women to start companies?
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Mathilde Collin
@collinmathilde · CEO, Frontapp
@cbognet Hey Christina ;-) Great question. I think the reason why there are so few female founders is because they don't have enough models. I wrote this article in the WSJ a year ago http://blogs.wsj.com/accelerator.... To have more women start companies, we need more models of successful CEOs that, yes, also happen to be women ¯\_(ツ)_/¯. And you're one of them!
Daniel Lee
@dleesta · Product Manager
Conversational interfaces, conversational commerce, and bots seems to be the buzz of 2016, how do you see Front playing in these spaces?
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Mathilde Collin
@collinmathilde · CEO, Frontapp
@dleesta Front is an inbox, so conversations naturally happen there. In the future we want to make it easier for bots to hold conversations in Front, but conversational bots are ​_not_​ the solution to every problem. We won’t be rolling out our own bot in 2016 :)
Thomas Stöcklein
@tomstocklein · FoundersFundersFuture.com
What do you like most about living in the US? What, if anything, do you miss about France?
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Mathilde Collin
@collinmathilde · CEO, Frontapp
@tomstocklein Good bread and affordable cheese, then friends & family I guess :) what I like most about the US is the overall optimistic mindset that is so often discarded as “naive” in Europe. I think it makes everyone both happier and more productive.
Sergio Rodriguez
@lordserch · Sr Global Product Manager, PayPal
What were the main challenges that you faced in Paris? What was your main concern when you moved to SF?
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Mathilde Collin
@collinmathilde · CEO, Frontapp
@lordserch thanks for your questions! the main challenges that I faced in Paris: 1. funding (not easy when you're early stage) 2. time difference with the US 3. skepticism. The main concern that I had when I moved to SF is that I literally had no network here. YC helped a lot :-)
The Book Mixologist
@bookmixologist · Blogger
Which tools/products did you rely on most when building Front? Thanks for your time! :-)
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Mathilde Collin
@collinmathilde · CEO, Frontapp
@bookmixologist At Front we use, you guessed it… Front for all our external communications. We use Slack for team chat, Skype for video, Geckoboard for dashbaords, Google Drive & Dropbox for storage, Sketch for design, AWS for infrastructure, Algolia for search, and a million other products and services. Happy to provide more info here!
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Richardson Dackam
@richardsondx · Founder/Partner at Rich DX Studio
Hi Mathilde, how are you handling security at Front? Are you storing the email in one of your servers or databases?
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Mathilde Collin
@collinmathilde · CEO, Frontapp
@richardsondx yes, we sync the content of every inbox in our servers. One of the key features of Front is to have a unified data model for all the messages of a company. If the same conversation appears in multiple inboxes (because of Ccs), Front will create a single copy. This makes it a lot easier to build a robust collaboration layer.