Comments on live “Jacob Jaber”
Hector Hdez Saenz
@hectorhs7
Hello Jacob! What is the most difficult management task regarding your whole barista team? (From Motivation to accountability) Thanks!!
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Jacob Jaber
@jacobjaber · ceo, philz coffee
@hectorhs7 It's really hard being a Barista, especially at Philz. Everything is handmade, we are a high volume business and our service is very high touch. Not easy to sustain, especially over a long period of time. We have fantastic people and ensuring we have the right leadership investing in them is the key. People is our focus.
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