Comments on live “Jacob Jaber”
Rajoshi Ghosh
@rajoshighosh · Co-founder, Hasura
Hey @jacobjaber, curious to know about what's the most counter intuitive insight that you've had recently about your product/customer :)
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Jacob Jaber
@jacobjaber · ceo, philz coffee
@rajoshighosh It continues to surprise me how powerful perception really is. Managing perception is just as important as managing the real thing. For example, a line could send the message to one that the wait is long but that's not necessarily true.
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