Arun Pattnaik

Arun Pattnaik

UX'er for web startups, maker of things. Currently building Shareaholic.

THIS CHAT HAPPENED ON February 08, 2016

Discussion

Arun Pattnaik
Arun Pattnaik@arunpattnaik · UX'er for web startups, maker of things.
I spent the last decade helping some very successful tech startups build, optimise & scale their products on the web. Recently worked with H&R Block, Shareaholic, BrowserStack & SlideShare. I'd pick Marvel over DC, iOS over Android, bikes over cars and The Shining over Conjuring. I’m happy to talk about anything you’d like. Ask me anything!
Pritish Sanyal
Pritish Sanyal@sanyalpritish · Director Business Development
Why did you choose Marvel, iOS, bikes over the others what is the common tread among all of them. What is your advice to someone who is trying to build a community. #startup
Arun Pattnaik
Arun Pattnaik@arunpattnaik · UX'er for web startups, maker of things.
@sanyalpritish iOS - I've always been fascinated with stories. I think the love for iOS comes from the early stories of how Apple was founded and Steve Jobs' personal journey. Although right now I've gone too accustomed to the Apple ecosystem to change that. Marvel - I've always liked Iron Man over other superheroes. The choice was simple. The others are just personal preferences. If you're building a community, I'd advice you to collaborate & network as much as you can. You'll be surprised to know the amount of reach your peers might have in neighborhood startups. When I say network, I don't mean adding them on social networks. Go out & socialise on startup events. Follow their blogs and interact. You have more chances of meeting them if they see you making efforts.
Zach Cmiel
Zach Cmiel@zach_cmiel · CEO, PoKoBros
Hi Arun! What are the best books to read on UX?
Arun Pattnaik
Arun Pattnaik@arunpattnaik · UX'er for web startups, maker of things.
@zach_cmiel I can recommend the 3 books I've read over and over again. Steve Krug's 15 years old "Don't make me think" is still very relevant and is considered one of the best books on web usability. Russ Unger & Carolyn Chandler's "A project guide to UX design" is another great book on practical UX. And one of my favorite books is Laura Klein's "UX for lean startups" which is a part of Eric Ries' lean series. I'd pretty much recommend all the books from the lean series.
Jake Crump
Jake Crump@jakecrump · Community Team with Product Hunt
What does a typical work day look like for you?
Arun Pattnaik
Arun Pattnaik@arunpattnaik · UX'er for web startups, maker of things.
@jakecrump I think I have one of the lesser impressive work days. I live in Mumbai and work US hours, which means an upside-down work schedule. Here's what a typical workday looks like: 1 - 2pm: Check emails, answer any calls I've missed. 4 - 6pm: Go for a walk, meet friends. 7 - 9pm: General status update with team. 9pm - 4am: Get shit done. 5 - 6am: Check and answer emails, plan work for the next day.
Jacqueline von Tesmar
Jacqueline von Tesmar@jacqvon · Community at Product Hunt ⚡️
What industries would you place your bets on in the next 10-20 years?
Arun Pattnaik
Arun Pattnaik@arunpattnaik · UX'er for web startups, maker of things.
@jacqvon Robotics, healthcare & space travel. It's interesting how absurd it would have sounded just a few years ago :)
Vivek Singh Holkar
Vivek Singh Holkar@vivekdesigns · UI/UX Designer
I have a question regarding enrolment journey in fin-tech websites. For signup forms we want enrolment journey to be as short as possible. But when it come to fin-tech startups, where you need to take important informations having too many input fields, and ultimately leading to long forms and enrolment journey. Then what things should be compromised and what not. Best practices to be followed.
Ben Tossell@bentossell · newCo
Hey, what are your favourite questions to ask founders?
Arun Pattnaik
Arun Pattnaik@arunpattnaik · UX'er for web startups, maker of things.
@bentossell I usually ask them how they started. Followed by questions about their struggles, motivations and work-life balance. One of my favorite questions had been "what are your biggest business challenges today? And how have they changed since your day-one in business?"
Ben Tossell@bentossell · newCo
What are some of your favourite examples of beautiful UX on the web? And why? :)
Arun Pattnaik
Arun Pattnaik@arunpattnaik · UX'er for web startups, maker of things.
@bentossell 'Pull to refresh' on mobiles, 'space to preview' in OSX, 'space to play' without internet in Chrome are my favorite examples. They are so simple yet useful. To me the best UX lies in simple delights, theyr'e intuitive, they happen effortlessly and they have near-zero learning curve.
Ben Tossell@bentossell · newCo
What would you tell your 22 year old self now? And what would you work on?
Arun Pattnaik
Arun Pattnaik@arunpattnaik · UX'er for web startups, maker of things.
@bentossell Stop stressing about petty things. None of these would matter in 5 years. Start creating something you'll love. I'd build snapchat before Evan Spiegel did. Or maybe Slack. It's a difficult question. :)
Yuval Haimovits
Yuval Haimovits@yuvalhaimovits · Product Manager, Wix
What's the most amazing internet product you saw during 2015?
Arun Pattnaik
Arun Pattnaik@arunpattnaik · UX'er for web startups, maker of things.
@yuvalhaimovits I had a lot of hopes on Torquing's Zano on Kickstarter. Sadly, it went down as probably the biggest disasters in crowdfunding history. As a tech product, I think Slack has done an incredible job as turning something as mundane as business chat to something so amazingly addictive.
Vivek Singh Holkar
Vivek Singh Holkar@vivekdesigns · UI/UX Designer
What you think is the best way to start Signup process before long forms. Obviously it's better to start with a boost to user journey with quickly asking for Email & Password at once. And in next pages presenting those forms in front of him. But what you prefer: 1) Asking for Email & Password with a modal. 2) Or staring the journey by asking Email & Password on a new fresh page. How and where modals makes U easy? Where they are irritating?
Arun Pattnaik
Arun Pattnaik@arunpattnaik · UX'er for web startups, maker of things.
@vivekdesigns I've been a huge fan of how Disqus puts their users into their conversion funnel. They let their people write their comments without signing up. It's only when they try to post it, Disqus asks them to login or signup. This increases the chances of the user signing up because the user has already made an effort to write a comment. Some might think it's borderline unethical but I think it's a very smart way of converting guests into registered users. Coming to your question, it depends on what stage is the user in. If a user has already made some progress in your funnel, you might want to use a modal and get out of their way quickly. But if it's a general registration (or the user has clicked a button/link to signup), it's always better to use a separate page to avoid distractions. Even better, use social authentication if that's a possibility. You can always ask for their additional details later. Your users would love your product if you keep the nasty forms away to them. :)
Anuraj
Anuraj@anurajkr · UX'er for startups
Hey Arun! What should a young designer do to get hired by anyone?
Arun Pattnaik
Arun Pattnaik@arunpattnaik · UX'er for web startups, maker of things.
@anurajkr Work hard. And keep working. Doesn't matter if you're in a fulltime job, studying, taking your time off, or just freelancing. If you have no paying projects to work on, do pro-bono work. If you can't find any, build something of your own. As a designer, you have the option to build a lot of things you can show off in your portfolio. Design an icon set, create a Wordpress theme, make a UI kit. If you don't want to sell, give it away. If you can't do that, pick any badly designed product and think of ways you can make them better. If it's something you can design, do it. Hard work shows. Keep working, keep learning, keep pushing.
Anuraj
Anuraj@anurajkr · UX'er for startups
@arunpattnaik Thank you :)
Jake Crump
Jake Crump@jakecrump · Community Team with Product Hunt
What's something you've changed your mind about in the last year?
Arun Pattnaik
Arun Pattnaik@arunpattnaik · UX'er for web startups, maker of things.
@jakecrump I didn't believe space travel would actually be possible. Now I look forward to it :)
Joao Barros
Joao Barros@_joao_barros_ · Chef of the Future
Hi Arun, out of the box or inhouse MVC frameworks?
Arun Pattnaik
Arun Pattnaik@arunpattnaik · UX'er for web startups, maker of things.
@_joao_barros_ Long answer - It depends on a lot of factors. As a rule of thumb, if you're a small business, you might probably want to go with an out of the box framework. It not only saves you time, but is a lot cheaper than using resources to build your own. But if you're an enterprise, an inhouse MVC would give you far more control. As an enterprise you should also care about licenses which can change anything for out of box frameworks. When Microsoft's decision to discontinue support for VB cost companies Millions of dollars because they had to rebuild frameworks. There is no short answer. :)