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KENCKO

Conversion Optimization Specialist
Full Time · Lisbon · 40K - 50K USD

About KENCKO

KENCKO launched 1 product on Product Hunt

Job description

We are looking for a Conversion Optimization Specialist to become part of the team and build awareness of a new, exciting online first, Consumer Packaged Goods brand currently in stealth mode. It is a US HQed company, with offices in NY and Lisbon, Portugal. We are looking for someone who is willing to be a part of a startup from the ground floor: We’re seeking a Conversion Optimization Specialist who is passionate about improving website conversion rates and increasing ecommerce revenue. Candidates should have online testing experience (A/B & MVT) and a history of using digital analytics to develop a strategic testing roadmap focused on revenue generation. Responsibilities Key participant in identifying optimization opportunities and leading the test ideation process for assigned clients Facilitate end-to-end conversion test launch and targeting process: test/targeting outline, creative design, code development, QA, launch, analysis, findings deliverable, and results communication Establish, document, and maintain an evolving conversion optimization strategy that focuses on revenue generation Own assessment of experiment potential based on business objective, observation, hypothesis, and default/control performance Maintain test calendar and test result repository Report on the progress of conversion optimization on a monthly and quarterly basis through the delivery of key performance indicator reports and conversion test logs Stay abreast on best practices and latest trends in digital analytics and conversion rate optimization tactics Qualifications 3+ years in a conversion optimization role that includes ecommerce experience Direct experience with Google Analytics and Optimizely (or comparable platforms) Proven experience in using data to identify optimization opportunities to improve website performance and KPIs A data detective with the initiative and ability to go beyond surface details to produce actionable insight Highly analytical and experienced in running A/B and multivariate tests Strong organization and project management skills Results driven, experienced individual that can reliably meet goals & deadlines Affinity for solving complex challenges and breaking down large projects into achievable milestones Highly motivated, resourceful problem solver with the ability to lead and interact effectively with cross-functional teams Proficiency in user experience best practices and copywriting preferred Experience with tools similar to Mouseflow, Qualaroo, Userlytics, UsabilityHub a plus Competencies Analysis, Strategic, and Organizational Skills Creative and Conceptual Abilities Industry Aficionado Adaptable, Team Player Excellent Communicator

KENCKO

Social Media & Community Manager
Full Time · Lisbon · 30K - 45K USD

About KENCKO

KENCKO launched 1 product on Product Hunt

Job description

We are looking for a talented Social Media & Community Manager to grow our followers and turn them into thriving communities of kencko advocates. As a Social Media & Community Manager your role is to engage and retain our followers, help convert them into leads, customers, active fans and ultimately promoters of our company. You should have command of best practices and trends in social media marketing, enjoy being creative, understand how to both develop a community from scratch and convert a digital audience. As a Social Media & Community Manager, we expect you to be up-to-date with the latest digital technologies and social media trends. You should have excellent communication skills and be able to express our company’s views creatively. Ultimately, you should be able to handle our social media presence ensuring high levels of web traffic and customer engagement. kencko is a U.S.-incorporated company, with HQ in Lisbon. Responsibilities - Turn our existing social media followers into thriving communities of kencko advocates. - Create and manage a social media editorial calendar that reflects our broader content marketing and business goals. - Generate, edit, schedule, publish and share engaging content daily (e.g. original text, photos, videos and news). - Listen and engage in relevant social discussion about our company, competitors, and/or industry, both from existing customers and leads and from brand new audiences that don’t yet know us. - Communicate with followers, respond to queries in a timely manner and monitor customer reviews - Run regular social promotions and campaigns and track their success. - Work alongside other marketers and content producers to help distribute content that educates and entertains our audience. - Drive consistent, relevant traffic and leads from our social network presence. - Explore new ways to engage and new social networks to reach our target buyers. About you - You have proven work experience as a Social Media Manager and/or as a Community Manager using paid and unpaid channels. - You have an active and well-rounded personal presence on social media, with a command of each network and their best practices. - You are an excellent communicator and creative thinker, with an ability to use both data and intuition to inform decisions. - You have hands-on experience in content management. - You have hands-on experience using web analytics tools and measuring campaign effectiveness by channel. - You are self-starter, proactive and have a flexible attitude. - You have a BSc degree in Marketing or relevant field. - You are a **native English speaker** Note to all applicants - Send over your CV, Cover Letter and a portfolio/sample of your work that is relevant for the role to people [at] kencko.com

KENCKO

Operations Manager
Full Time · Lisbon · 40K - 50K USD

About KENCKO

KENCKO launched 1 product on Product Hunt

Job description

We are looking for a Operations Manager to become part of the team and build awareness of a new, exciting online first Consumer Packaged Goods, e-commerce currently in stealth mode. It is a US HQed company, with offices in NY and Lisbon, Portugal. Responsibilities: Manage the day-to-day performance of order fulfillment, returns, transfers, and daily replenishment shipments. • Ensure the timely completion of all E-commerce tasks. Most importantly, that all customer orders are shipped, accurately, as soon as possible. • Communicate daily about all order issues. • Recommend and implement best practices to drive efficiencies, for your team to ensure proper steps in fulfilling a customer order. • Ensure all orders are picked, packed and shipped without damages. • The ability able to lead a team of individuals, delegate tasks, and supervise all of the functions that occur in this department. • Manage inventory on a daily basis. This includes, consolidating locations, ensuring product is received in correctly and put away in the appropriate area. This maintenance is for inventory accuracy and part of preparation for (two) physical inventories per year. • Staff and train all new employees and temp labor for your department. • Assign, schedule, and supervise the daily tasks and functions of the E-Commerce Staff. This includes sharing and requesting resources as needed. • Provide direction, leadership and motivation to all associates in your department. • All other duties as required by management. Requirements • At least 3 years of experience managing E-commerce fulfillment operations. • Communicate effectively, both oral and written. • BA/BS DEGREE REQUIRED
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