Me and my team are working on a customer feedback tool called Gleap and are actually going to launch on PH tomorrow - we have been working on it for the past 3 years :) We do have a special technical focus - so you get screenshots, console logs, custom logs, session replays, network requests along with bug reports.
We do have SDKs for app & web available. Happy to help if you have any questions.
You can find it here: https://gleap.io/
@maxwellcdavis@nimrodron we went with the simplest solution. A bug icon on top opens a one input modal that we get via email with the email of the user, the page where it was reported and the issue entered by the user.
Right now I'm only managing them via email, but with a zap I can easily send that to Trello for follow-up and archive.