What is the best Field Service Management App?

Vlad Tishkin
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Hi there! Surely you or your friends have companies in the field service. In my work I was faced with the question of choosing good Field Service Management software to optimize one company's operations. I chose the software according to several criteria, such as: large number of features, mobile version available, reasonable price and integrations. I'd like to share with you the best applications in my opinion: 1. Planado Planado is my personal favorite. After implementing it, we managed to increase the efficiency of field workers by up to 30% there. It has all the features you need, such as scheduling and dispatching, billing and invoicing, GPS tracking, reporting, analytics, and more. Planado is available on both desktop and mobile platforms. Another plus is favorable pricing, probably the best on the market at the moment. (https://www.planadoapp.com/) 2. ServiceTitan This well-known player has lots of features and integrations. Easy to use, combining scheduling, dispatch, invoicing, sales, marketing, reporting, and more in a mobile, cloud-based platform. There's a lack of customization options when it comes to timesheets, and there may be too many features if you're only a small business. However, it's a great choice for a home maintenance and construction businesses. (https://www.servicetitan.com/) 3. Jobber On the one hand, it provides tools such as integrated CRM, real-time scheduling and dispatching, expense tracking, invoice creation and billing, online booking, customer self-service center, quotes, customer reminders, automated emails and more. On the other hand, according to feedback, bugs occur with the mapping system sometimes. Quite frequently, employees are unable to look at the calendar to see where their next job is. (https://getjobber.com/) 4. Housecall Pro It's a quite popular all-in-one app that has the ability to schedule, track miles, get accurate business metrics and other key features. It has a good selection of integrations, including Zapier, Quickbooks online, Google Docs. There are some minor technical problems that occur from time to time, such as incorrect data saving, which can be frustrating. Also, the price is above average. This solution is good for new companies. (https://www.housecallpro.com/) Dynamics 365 It's the product of Microsoft. It has a fully integrated CRM and PSA. It's great and developed software, but this soft is really expensive. Enormous quantity of features. It's more suited for medium and big-sized businesses. (https://dynamics.microsoft.com/) Hope it helps you find the best FSM software which fully closes your company's needs. By the way, if you have experience of using that kind of software, please share in the comments =)
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