What are the best ways to promote the SaaS platforms and get feedback from clients?

Jerry L. Tran
6 replies
I am working on a SaaS-based platform( BotPenguin). I want your suggestion on how can I promote a startup that works well and what is the best way to get feedback from customers so that I can improve my product

Replies

Plant lover 🌿
Hi Jerry! Here are some leads: - List your startup on plateforms such as BetaList, BetaPage, Capterra...) - Participate to the relevant communities (Indie Hackers, PH, - Post regularly on social media, create a newsletter, be consistent. For customer feedback, create an onboarding campaign and collect customer feedback via a survey. This is not much but I hope this helps!
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Working on BotPenguin, chatbot platform
@cica_laure_mbappe thanks for the suggestions. These were very helpful List your startup on platforms such as BetaList, BetaPage, Capterra...)- Done - Participate in the relevant communities (Indie Hackers, PH,- Done - Post regularly on social media, create a newsletter, be consistent- we are working on social media but didn't create a newsletter yet. For customer feedback, create an onboarding campaign and collect customer feedback via a survey.--- This is what I want to work on If you can refer something where I can learn the best campaign for Customer Feedback.
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Tech Leader | http://eisabainyo.net
A few distribution channels that have worked for me: 1. Social networks (Facebook, LinkedIn, Twitter) 2. Social media (YouTube, Pinterest, Podcasts) 3. Blogs 4. Search engines (Might need a long tail keyword optimisation)
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Working on BotPenguin, chatbot platform
@eisabai Working on it ... thanks for suggestion.. except podcast.
PM, Developer and Founder @ PrepxUs
Find potential early adopters, do cold outreach (e.g. email) asking for a customer interview, get on a video conferencing call with them, do a Solution Validation Interview.
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Working on BotPenguin, chatbot platform
@rilwan_owolabi1 thanks, I will work on it