Should we have customer testimonials on our official website?

Elena Cirera
34 replies


Hamza Afzal Butt
Digital Marketing Manager
Customer testimonials work like referrals, convincing your visitors that they can rely on your business.
Kashif Ibraheem
Textile designer
Reading through client experiences is an invaluable source of information to help you understand what they expect from you. Reflecting on these insights can help you improve all aspects of your business.
Sidhdharth Sivasubramanian
Building products @ Nyx Wolves & Ajna AI
Testimonials from the right persona will help the buyer empathize and click to buy your product!
Nader Rehaan M
I'm a B2B SaaS Product Marketer
Absolutely. Testimonials not only add credibility to your business, but also help promote the best features of your product - pushing your buyer's directly into the consideration stage of purchase.
Dawn Veltri
If you want to sell things, yes. Social proof sells.
Michael Silber
Product Lead at Product Hunt
Our very own @5harath made Shoutout for this very purpose :-)
Sharath Kuruganty
Head of Community at Threado
@product_at_producthunt Thanks for the plug!
David J. Kim
Co-Founder of Between
There's no reason not to. But you gotta also be careful that it doesn't sound canned. You gotta let them use their own words. We made this mistake too, but in the early stage you have to remember that you are what the market says you are, so you need to let your customers describe your product so others can clearly see what you bring to the table.
Dhruv Bhatia
Founder, Casa (Engage your community)
Yes, I'm curious to know why would you not?
Sharath Kuruganty
Head of Community at Threado
Absolutely. Social proof is the most important aspect of any website. Use the trust you gained from people who used your product to find more like-minded people. Check Shoutout, a product that makes it incredible easy!
Bryson M.
Founder and CEO of Twiine LLC
Definitely! It adds credibility and puts other people's experiences in front of your potential customers. Most people aren't early adopters and want to see someone else try something first.
Matt Z
Helping early-stage startups grow
Highly recommend for higher-priced products because the customer will do a ton of validation and trust-building prior to purchase. A video testimonial will be the best, but most difficult to capture (try for this). Incentivizing existing customers is the best way to do this, but it will take a lot of customer success work.
Damon Chen
@mattz Thank you for mentioning us, Matt!
Kapil Gadhire
Of course, we should! :)
Fajar Siddiq
Serial Entrepreneur, Singapore
I use and it works perfectly with all amazing features fr
Damon Chen
@fajarsiddiq Thank you for recommending us, Fajar :)
Fajar Siddiq
Serial Entrepreneur, Singapore
@damon_chen1 You're most welcome Damon!
Shushanik Shahbazyan
Co-Founder at Uteach
Yeah. It sells
Style and Trends
Style and Trends is about fashion.
I can't think of a reason not to.
Alex Leroy
Marketing specialist
Yes. It is realy important to make your product trust worthy
Jaskiran Kaur
I am fond of Science,Technology,Art,etc
Definitely, customer testimonials on the official website are a great way to showcase your company and its credibility.
Natalie Karakina
Growth Marketing Manager at Storyly ⚡️
Definitely YES! Your testimonials are RTB (reason to believe). People hear people, then – brands
Elena Cirera
I am the Product Owner @ Vidmonials
@nataliekarakina Exactly, customer testimonials are an excellent way of personification your brand.
Jhon Albert
I'm Jhon Albert
Yes, the website testimonial can help your site and business growth.
On earth to contribute and create value.
Agreeing with everyone here! Testimonials can definitely help :)