Launched your website? Not getting signups? Having sleepless nights? Check this post.

Santhosh Kumar Elango
2 replies
I have had sleepless nights thinking about what the problem with my site is - Is it because of messaging, poor product screenshots, or design issues - or is it because my pricing is high? Why aren't users signing up? Google Analytics tells you what users are doing, but it doesn't tell you why they are doing it. We know many startups founders after launching v1 of their website struggle a lot to see what the real problem is. I went in search of a tool to solve this and came across Hotjar, Fullstory, and VWO - but these are mere recording and heatmap tools, that's all they do. Can a tool alert me when a new person visits my site? Can it show me live what the person is doing on my website? Can I send immediate automated messages to the person when he is on my pricing page? Can I manually trigger pricing/feature feedback from new users when they are on a specific page doing a specific action? The answer was a NO. So I created https://jikoo.io/who-is-visiting... Imagine if Intercom and Hotjar had a kid, that's Jikoo. Get alerted when someone visits your site, watch a live stream of actual website visitors, and chat with them directly using no-code chatbots. We are accepting early users for our initial pilot and will close registrations by 18th July midnight. Cheers, good day!

Replies

Fabian Maume
Interesting. How do you handle GDPR for EU visitors? FYI: Smartlook Qualitative Analytics has integration with some help desk tool like Zendesk. But it required explicit user consent for EU visitors.
Santhosh Kumar Elango
@fabian_maume We do not save any PII (Personally identifiable information), we only understand the company details of who is visiting, what they are doing and we help businesses design products and messaging better. Since we have a Livechat + CRM built-in Jikoo already, talking to customers and creating tickets becomes easy.