How do you balance user feedback with your own vision for the product?

Rupal Saini
25 replies
Do you have any stories or tips on how to stay true to your vision while also keeping your users happy?

Replies

Raffaele Zarrelli
Hi Rupal, Balancing user feedback with your vision is key. Here's how: Stay True to Core Values: Keep your main vision intact to guide decisions. Prioritize Feedback: Focus on feedback that aligns with your vision and adds significant value. Test Iteratively: Implement changes in small steps to ensure they fit your vision. Communicate Clearly: Explain your decisions to users to build trust.
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Rupal Saini
@raffaele_zarrelli, can you share some ways you use to communicate product changes/decisions to your users to build trust? Is it through a newsletter?
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Elizabeth Calderon
You can never meet every user's needs. When developing a product, it's crucial to stay focused on your positioning and not get sidetracked by individual user comments. However, if you receive a significant amount of feedback on the same issue, it's worth considering whether that feedback is valuable.
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Rupal Saini
@elizabeth_calderon I agree. If a significant number of users are requesting something, we should add it to the product and test how it performs. If new users also find value in it, then we should consider investing more effort in that area.
Michael
I set clear priorities for my product. Then I see how user feedback fits into those priorities.
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Rupal Saini
@michael_baumgartner Nice strategy! Do you have specific criteria you use to set those priorities and include feedback?
Annie Lo
I'll evaluate whether that feedback is relevant for our long-term product development. Sometimes feedback is only applicable in the short term, so it's important to choose wisely. For example, my team and I are developing a networking platform (in addition to our talent platform, which allows users to search for jobs, build their resume and more). During the beta phase, some users suggested adding the job search function directly to the networking space. While this idea kinda made sense, it would detract from the true purpose of 'networking.' Therefore, we decided not to implement this feedback. I think it's important to consider your long-term goal and take those feedback in with a grain of salt, you can't meet all users' expectations after all.
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Rupal Saini
@annielo I like your method of evaluating feedback by categorizing it based on types of goals. How do you decide which suggestions best align with your long-term goals?
Annie Lo
@rupal_saini I think it all comes back to the product's nature and team capacity. Like in the example I shared above, if any suggestions can highlight the networking function or make it easier for users to communicate, I'll consider it. But normally, I and my team will discuss it before adding it to our backlog. It's good to have more perspectives and to check if the team can build it. Also, the most important thing is that we do things with an MVP spirit (this I adopted from my ceo @trantorliu), meaning that you simply have to try. This is especially true if you're a small team or startup, imo.
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Rupal Saini
@annielo agree with you on the MVP approach. It's all about trying things out quickly and learning from the process :)
Andreas Sohns
I keep an open mind and look for ways to integrate user suggestions without staying from the vision.
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Rupal Saini
@andreas_sohns How do you combine user input with your vision while keeping both in focus?
Vaibhav is Selftalk.ing
It's difficult but you have to consider it.
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Rupal Saini
@vaibhavdwivedi Yes, it depends. If it benefits the product in the long term, then it's worth considering. If many users have demanded it, then it's worth testing its performance to see if new users also like it or not.
James Miller
Balancing user feedback with your own vision can be tricky, but it’s super important. I think of user feedback as a guide, not a rule. One time, I got a ton of requests to add a feature I wasn’t too keen on. Instead of adding it as they asked, I found a way to integrate the concept that still fit my vision. Users were happy because they felt heard, and I stayed true to what I wanted the product to be.
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Rupal Saini
@james_miller26 Mapping out solutions that address user demands while preserving the core vision of the product is key. It's about finding that sweet spot where user satisfaction meets the essence of what you envision the product to be.
Claudia Nathan
I think this is the hardest part of being a founder, at some point in your products growth if you want it to keep being for the people you built it for, you have to sort of hand ownership over to them. But I also think you have to develop ways to consolidate types of feedback and find the bigger picture rather than paying attention to individual contributions!
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Rupal Saini
@claudianathan Yes, we can follow a process to make decisions on which feedback to consider. If many users are sharing the same feedback, then it's good to consider and test it with others.
KC Onrade
I think we need to have an open mind about it, accept all feedback, list it down but also prioritize the ones that are aligned with your product vision (less complicated). But then again, feedback is there for a reason. As much as how we want our product to be loved by the users, based on how we develop it, there will also be things that users may want or need from your product, that you may have not thought about it beforehand. Although it might be overwhelming, at the end of the day, make your product a mirror of your core. You can always do other products that serve other users' interest.
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Sol Yousefi
I believe in combining user feedback with my own vision to create a product that meets user needs while staying true to its original purpose. By listening to feedback and incorporating valuable suggestions, we can continuously improve and evolve the product to better serve our users. This collaborative approach ensures that we are meeting user expectations while staying committed to our product vision. Problem: Users struggle with creating engaging and consistent content across various platforms. Solution: Contentify AI can help automate the creation and publication of content, tailor it to align with brand identity, and optimize SEO, leading to a more consistent and effective online presence. Try Contentify AI for Free here just look up Contentify AI
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Gurkaran Singh
Balancing user feedback with your product vision is like fine-tuning a recipe - you want to satisfy everyone's taste buds while still keeping the essence of your secret sauce intact! Just remember, feedback is the salt, not the main dish!
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