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  2.  → Favorite Chat Tool and Why?

Favorite Chat Tool and Why?

Spencer Scott
5 replies
Hello PH Fam, Spencer here with Median and we are re-evaluating chat providers right now (currently using Drift) and I would LOVE to hear your feedback. Thanks in Advanced! Cheers!

Replies

Nikita Dutta
My favorite chat tool is from Chat Metrics (chatmetrics.com), as they offer a 24/7 managed live chat service through their software. The service provides instant assistance to my website visitors, which makes it easier for me to convert them into customers by influencing their actions.
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Spencer Scott
@nikita_dutta Thanks for the feedback. I am going to look into chatmetrics
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Russell Vaughan
A shameless plug here but hopefully to help the discussion going. @gosquared would be our favourite. Why? Well obviously because we made it. Users tend to like us because the platform is quite simple, intuitive and cost effective. We also provide rich data about a visitor's browsing behaviour. I actually recall us talking about in a Median integration with Derek _years_ ago. Glad to see Median is doing so well.
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Spencer Scott
@gosquared @russellvaughan1 I feel horrible brother. I never knew anyone responded to this question. haha. Let's talk! I am SUPER interested in learning more.
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Rachelle sy
RumbleTalk Chat @rumbletalkchat -It comes with 6 chat types I can interchange anytime -Can be embedded on my website and events -Has moderation tools where I can screen messages before it goes live, mute users, ban IPs, slow down chat, and more -Fully customizable -The support is excellent
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