Customer Feedback Tool for developing saas products/enhancements, all before writing a line of code

Junior Owolabi
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In my research, I have learned that most saas startups fail or stagnate because of the lack of understanding of their customers' needs and how to effectively address them. The Idea is a Customer Feedback Tool that allows startups to better work with their prospects/customers at scale to address their needs, prototype and validate possible solutions/enhancements (before writing or deploying any code). So, when the product is actually built the startups and customers are on the same page about the value of the product or enhancement. What do you think?
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