What is the most common way your customers/users contact you for product support?
Blair Fast
3 replies
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Sonika - Zonka Feedback@sonika_zonka_feedback
It was phone earlier, but since we installed Intercom on our website, it's been live chat all the way. Really really helps.
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Well don't have a phone so that rolls that one out and yeah not sure with all rest
Oh man this has been the nightmare for me for scaling - there are so many points of contact and because we sell and serve with relationships at the focus - we have customer services requests coming through personal facebook messenger