Santhia N.Growth Hacker at Shelroo and Shopision

Between Zendesk, Crisp & Intercom, what is the best option for a startup (price, features, support)

We are looking for recommendations that can enable us to better support our future users
Posted 
4 recommended
  1. 6
    HelpCrunch

    Customer communication tool for support, marketing & sales

    Daniil KopilevychSaaS Growth Marketer · Written
    Daniil Kopilevych made this product
    HelpCrunch is your best bet https://helpcrunch.com/
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  2. 1
    Crisp 2.0

    All-in-one solution to communicate with your customers

    Afshana DiyaCMO, WPDeveloper · Written
    If you compare the features and price, definitely Crisp will be on top. They have got a beautiful UI design with a highly efficient workflow.
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  3. Jason GrillsCustomer & Product Growth Manager · Written
    Jason Grills made this product
    It is a holistic customer support tool that brings your target audience closer to your brand instantly. In case you are a startup, then the tool comes with a forever free plan that supports various features efficiently. Plus, the free part cancels out the investment aspect of the support tool altogether.
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  4. 1
    ProProfs Help Desk 2.0

    Help Desk Software for Creating Better Support Experiences

    The solutions that you have mentioned in your question are Good, But, being in the customer support specialist role, I invite you to try out ProProfs Help Desk. Keeping in mind that the best tools are often selected according to your preference and suitability to business, ProProfs Helpdesk is designed for teams. It consists of numerous collaboration tools, Agents can add internal comments and assign tickets to teams. ProProfs HelpDesk offers a more simplified UI, Smoother functionality, and internal knowledge base, which makes your support agents' life a lot easier. ProProfs Help Desk has child tickets, which make it easy for agents to get input from different people or departments. Ticket Merging to avoid duplicate tickets, Social Channel Integration, canned responses. Its Shared inbox feature allows you to effortlessly manage all your customer-facing email accounts (sales@, support@, info@, contact@, help@, etc.) in a single platform.
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