ProProfs Help Desk 2.0

Help Desk Ticketing Software engineered for customer delight

Easily collaborate all customer-facing emails in a single common inbox with the shared inbox feature of Proprofs Help desk. The team inbox management enables teams to track who is working on what and helps resolve customer requests, issues, and bugs smoothly. This awesome tool lets you assign tickets to specific agents and prioritize them using labels, and also mark tickets that need immediate attention. It has an option for internal comments and notes. Definitely a future-proof collaborative inbox solution.