Jordan FordDesigner & Front-end Dev

What are the best apps for email management?

Our business is receiving a few customer service emails a day. What are the simplest tools to track these?
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8 recommended
  1. 50
    Docsify

    Free In-depth email tracking for salespeople

    Used Mailtrack and MixMax before it, but now love Docsify more and more! They can improve "send later" feature but the design and interface is almost perfect!
    CommentsShare
    Found it on PH, agree about send later but their snippets are something awesome.
    CommentsShare
    • Vladimir ObrizanExpert in Reliable Software

      Really cool product to score leads: who is more interested in emails I sent. It is much easier to select leads among 100s of recepients, whom I should call first: obviously, those people who engage more with my presentations and docs.

      Docsify is a must-have email marketing tools for those who close deals.

    • Naman BhutaniSales Specialist

      I recommend using Docsify, it's a great tool and have got one of the best customer support.

      I was finally able to replace HubSpot's plug-in with a much powerful platform, Docsify!

      Great work guys and keep rocking.

  2. 33
    Sortd for Gmail

    Trello for Gmail - Transform your email into organized lists

    Rodney KuhnCo-founder Sortd · Written
    Rodney Kuhn made this product
    Offers a visual drag and drop workspace, email tracking, notes, reminder and the ability to manage sales, hiring, operations ... all-in-one product
    CommentsShare
    • Semira AmiralaiTechnical Recruiter

      I'm trying to discover the main difference(s) between Sortd and Drag. While Sortd is more mature, both are attractive products with great functionality. Keeping it simple is key for me (a minimalist). It's not clear what the differences are; anyone have inputs on this?

    • Sean PowerHead of Sales, Refractiv

      Nice app to keep track of tasks within Gmail, email messages are turned into tasks giving you the option to select which category they fall into.

  3. 27
    Yanado

    Task management inside Gmail

    Works flawless , and possibly the only app that works with delegated gmail accounts.
    CommentsShare
    • Tested many others (handle, sortd, flow-e,...) and related ones like mixmax,... None of them has fulfill the gap I had between emails and tasks like this one

    • Raj EshAccountant

      Been using this for few months now - improved my productivity - would suggest everyone to give it a try

  4. 3
    Missive 3.0

    Team communication app now supporting FB, Twitter & SMS

    Philippe Lehoux made this product
    Best app to collaborate around your inbox! Assign emails to your teammates, create tasks, snooze, etc... You can even include social media accounts (Twitter, Facebook Pages, Twilio, etc.)
    CommentsShare
  5. Sruti Raizada made this product
    I recommend Salesmate CRM as the best app for email management as it can sync with your email accounts including Gmail and also offers email tracking, notes, reminder and the ability to manage sales, and other customer conversation in one single place. You also have an option to scheduling emails and automated response as per the requirements. Know more: https://www.salesmate.io/email-a...
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  6. Saketh RasakatlaSr. Digital Marketer · Edited
    This tool provides end-to-end email management. For your situation, its email tracking, contact management and service automation features would suit the best. It is very simple to use, even its onboarding is free. Its contact management feature provides: Email integration & Third-party email sync: You can sync your emails (Gmail, Microsoft Exchange, Office 365) to communicate with your customers. This email integration lets you send and receive emails from your CRM, without ever leaving your dashboard. Attach necessary documents and track emails opened and links clicked. Hence, you can interact with your customers with automated email campaigns. Contact Timeline: With this, you can maintain a log of contact activity, emails exchanged, content viewed, social updates and more. Here is the official website link: https://www.agilecrm.com/contact... Hope I helped! :)
    CommentsShare
  7. 1
    Freshdesk

    Everything you need to deliver exceptional customer support.

    easily turns them into customer service tickets
    CommentsShare
    • It's the best software for customer support that I have ever used. Also, I like its integration with TMetric, it allows me to track how much time was spent on the overall activity in Freshdesk.

    • My teams been using this for over a month and they love it. It's increased visibility on production and helped us get a handle on customer satisfaction per ticket.

  8. Loomi.ai is a virtual assistant platform that organizes your connected world. The product is in BETA but it focuses on aggregating all your email and organizing and prioritizing automatically using AI.
    CommentsShare