Valentin Décarpentrieboard member @ Ikigai

What is the best tool to welcome a new user on your website?

I'd love to find something which looks like a tutorial, with text bubbles in a numeric order explaining how to use the website
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23 recommended
  1. 90
    Intercom

    Communicate personally with every single customer.

    Darlena TranProduct Designer, Disqus · Written
    Feels human. Allows them to ask any questions if they have trouble.
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    Jay Wolffserial entrepreneur · Written
    Just out with an upgrade to Intercom Messenger that's impressive. Does *much* more in terms of direct engagement than before.
    CommentsShare
    Intercom is a great product and offers very personalised experiences. The best callback/live chat features are ones that integrate well with your project management software. If you're constantly losing client tickets, something's not working.
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  2. 34
    Freshchat

    Catch 'em all. Keep 'em all.

    It has a great interface and integration with Freshdesk (ticket support) and Freshsales (CRM). I like keeping all of these connected.
    CommentsShare
    I like Freshchat
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  3. 20
    HelpHero

    The onboarding & help experience your users deserve. 🤔👉💡

    Great tool for creating great onboarding experiences and driving feature adoption on websites.
    Comments (2)Share
  4. 4
    Tars

    Make Chatbots to replace your regular old webforms

    Ish JindalFounder, Tars · Written
    Ish Jindal made this product
    You can create an automated onboarding process over a chat interface which makes the whole process engaging. Check out these couple of examples to get a better sense of what am talking about : - https://hellotars.com/convBot/de... - https://bumpadum.hellotars.com/c...
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  5. 3
    Driver.js

    A lightweight engine to drive user's focus across the page

    If you can work with a bit of code, it's a pretty great free solution. Walks any user through your featureset.
    Comments (1)Share
  6. Denny DicostaCustomer experience thought leader. · Written
    The best tool I believe is a help desk software that comes with its own live chat and knowledge base. But, before you go about searching for the best tool, you need to know how to welcome and engage users who visit your website. A few things you can talk about when welcoming website visitors are: (i) Personalized Greeting The first and most common way to welcome your website visitor is to simply greet them with a polite message. Something in the lines of “Hello , how are you today?” This is a great choice for visitors who have visited your website before, but most new visitors are likely to ignore the message and will only reply if they need assistance with something. (ii) Introduction & Important Numbers An alternative to the above method and a really amazing way to greet new visitors to your website is an introduction. Instead of sending them a cheery “Hello”, start off by greeting them and giving them a brief, 1-2 liner, description of what you are and what you plan to achieve. Remember, first impressions matter. So, if you inform and give knowledge about your company, your visitors are more likely to explore your website and visit again. The best and easiest way to do this is a robust help desk software that offers all the needed features to implement these functions. Among many available on the market, the best tools (and affordable too), are LiveAgent, ProProfs Help Desk, and LiveZilla. I hope this answer helps you make an informed decision.
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  7. KhosrovanSeirtravel,khosrovanseir · Written
    آژانس هواپیمایی سعادت آباد ، فروش تور مسافرتی سعادت آباد ، خرید تور مسافرتی سعادت آباد ، فروش بلیط هواپیما سعادت آباد ، خرید بلیط هواپیما سعادت آباد ، آژانس های هواپیمایی سعادت آباد ، سعادت آباد ، آژانس چارتر کننده سعادت آباد ، آژانس مجری مستقیم تورهای مسافرتی سعادت آباد ، تور ترکیه ، تور تایلند ، تور مالزی ، تور استانبول ، تور آنتالیا ، تور دبی ، ویزا شنگن ، ویزا کانادا ، قیمت ، تور ، فروش ، خرید ، بلیط ، هواپیما ، ایرلاین ایران ایر ، ایرلاین ، قشم ایر ، زاگرس ، کیش ایر ، ترکیش https://khosrovanseir.com
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  8. Saketh Rasakatla18Sr. Digital Marketer · Written
    I suggest you try Agile CRM's web forms and web popups to welcome the users. This essentially increases users' engagement with your website/product/service. Both web forms and web popups can be created by you and say whatever you want them to say. Alos, you don't need coding experience as Agile CRM provides easy-to-use drag and drop, editable-custom templates. Here are the links to - Web popups -> https://www.agilecrm.com/web-popups -> The best time to engage a prospect is when they are browsing your website and your brand is in the front of their mind. Agile CRM’s web pop-ups make it easy to do just that by placing pop-ups across your site that appear when you tell them to, and display a message of your choice—e.g. a link to high-value content, a discount offer, or a newsletter sign up form. Agile CRM popups feature provides a variety of Pop-Up Templates; Custom Popups; strategic popup-placement feasibility; the ability to control where they appear. Web forms -> https://www.agilecrm.com/web-forms -> Agile CRM's online web form builder has a simple Drag and drop interface to build responsive web forms to improve conversions and generate leads. Strategically place personalized web forms across your website and landing pages to capture important contact information from new leads. Automatically bring new leads into existing marketing campaigns. Maintain constant insight into who is engaging with your brand, allowing you to move more deals through the pipeline faster. Hope this helps! :)
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  9. Patrick BulginCo-Founder, callbacktracker.com · Written
    Intuitive way to connect with new visitors.
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  10. 1
    IntroBar

    Make the most of inbound traffic with familiar intro banners

    Josh TristramWow, thats cool. · Written
    Great if you are getting a lot of traffic from a website.
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  11. 1
    Front 1.0

    Collaborate on customer email and more as a team

    The easiest yet powerful solution that combines online chat and email
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  12. 1
    Poptin

    Free lead capture platform for your website

    That's the easy-to-use app to set up pop-ups on your website! Love the way it works :)
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  13. Hemant JaniCo founder Abhisi Help Desk · Written
    Hemant Jani made this product
    Great pick for user engagement on website. Fully customization Chat + Contact form and Knowledge base. It also helps you to ask relevant questions on relevant pages. Disclaimer i work here. https://www.abhisi.com/
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  14. Aaron JoyceCo-founder of traitly.com · Written
    We just launched an onboarding checklist for web app users. Sounds like it would fit your use-case.
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  15. 1
    Drift 2.0

    A scalable way to talk to your customers

    Easily the most beautiful of all the chat apps, and we've tried them all There's a fantastic free option, and a great app to allow you to chat with your website visitors when you're on the move. Easily customisable too.
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  16. Abhishek BamotraBlogger | tipsindeed.net · Written
    One of the best tool for increasing visitor engagement and increase your conversions. I personally use it on https://www.tipsindeed.net
    CommentsShare
  17. 1
    mssg.me

    Easiest way to gather all your messengers with one link

    Maksym KholodFounder, mssg.me · Written
    Maksym Kholod made this product
    Try our widget;)
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  18. Anthony MillerCEO, millermedia7 · Written
    Affordable, great features, a breeze to use.
    CommentsShare
  19. 1
    Kommunicate

    A human + bot hybrid customer support platform

    Parth ShrivastavaAll Things B2B Marketing · Written
    It comes with live chat that can be customized to welcome users based on your availability. Cost-effective and reliable.
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  20. I think that it's mostly template work. I know that https://www.templatemonster.com/... are providing a good design for a website and also all these themes are helping to welcome a user, to get know more about the website.
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