What is the best tool to welcome a new user on your website?
- Darlena TranProduct Designer, Disqus · WrittenFeels human. Allows them to ask any questions if they have trouble.Just out with an upgrade to Intercom Messenger that's impressive. Does *much* more in terms of direct engagement than before.Nash WhaleyWorkonFlow · WrittenIntercom is a great product and offers very personalised experiences. The best callback/live chat features are ones that integrate well with your project management software. If you're constantly losing client tickets, something's not working.
We use Intercom as our primary communication tool with our SaaS users from Day 1 and have scaled with them since.
- Matt Pliszkaresearching SaaS software @ pickSaaS.com
A great application to automate engagement with your visitors, focusing on personal approach towards your customers
- J. Pablo FernándezFounder at Dashman · WrittenIt has a great interface and integration with Freshdesk (ticket support) and Freshsales (CRM). I like keeping all of these connected.
- Bernardo CamposProduct Owner at Parafuzo.com
The analytics section of this product is a joke compared to LiveChat. We use both (for different use cases) and are really unsatisfied with Freshchat. It's really hard to have a good grasp of your operation with such scant reporting capabilities. LiveChat offers much more customization and flexibility. I'd definitely recommend you use that.
It's also been unreliable of late, where several of our users are unable to use the chat. We've reported the problem and it took them about 5 days to detect it as a bug, and they've returned us an estimated 15 days for the bug to be fixed. This is way too long.
The only reason we haven't switched over completely is because to integrate LiveChat into our android app, we'd lose native support for push notifications and would have to implement it ourselves. We've researched chat apps quite a bit and definitely recommend LiveChat. We've looked at Intercom too and it looks very promising but would only make sense for us if we switched our e-mail support system (Zendesk) to Intercom as well.
- Arun SathiyaHappiness Engineer, Automattic
This is Freshworks Inc.'s latest offering. Here's Freshchat, a modern live-chat experience for businesses of any kind.
- Great tool for creating great onboarding experiences and driving feature adoption on websites.
- Ish JindalFounder, Tars · WrittenIsh Jindal made this productYou can create an automated onboarding process over a chat interface which makes the whole process engaging. Check out these couple of examples to get a better sense of what am talking about : - https://hellotars.com/convBot/de... - https://bumpadum.hellotars.com/c...
Chatbots are going to revolutionize the behavior around long/short trip planning and travel content. I think TARS will just disrupt this
- Scott Brownleemiddlespot · WrittenIf you can work with a bit of code, it's a pretty great free solution. Walks any user through your featureset.
- Pulkit AgrawalCEO @trychameleon for user onboarding
This is great for anyone bootstrapping or building a project on the side. Also great if you have good availability of engineering talent to help with making changes or edits.
For companies that want more a sophisticated platform to manage highlights and other user guidance, or have engineering constraints, there are various SaaS platforms that offer this without writing code.
More detailed discussion about this on Quora: https://www.quora.com/Why-should-you-use-a-user-onboarding-walkthrough-tool
- DallasFounder appocalypsis.com
incredible work, congratulations
- KhosrovanSeirtravel,khosrovanseir · Writtenآژانس هواپیمایی سعادت آباد ، فروش تور مسافرتی سعادت آباد ، خرید تور مسافرتی سعادت آباد ، فروش بلیط هواپیما سعادت آباد ، خرید بلیط هواپیما سعادت آباد ، آژانس های هواپیمایی سعادت آباد ، سعادت آباد ، آژانس چارتر کننده سعادت آباد ، آژانس مجری مستقیم تورهای مسافرتی سعادت آباد ، تور ترکیه ، تور تایلند ، تور مالزی ، تور استانبول ، تور آنتالیا ، تور دبی ، ویزا شنگن ، ویزا کانادا ، قیمت ، تور ، فروش ، خرید ، بلیط ، هواپیما ، ایرلاین ایران ایر ، ایرلاین ، قشم ایر ، زاگرس ، کیش ایر ، ترکیش https://khosrovanseir.com
- Saketh Rasakatla18Sr. Digital Marketer · WrittenI suggest you try Agile CRM's web forms and web popups to welcome the users. This essentially increases users' engagement with your website/product/service. Both web forms and web popups can be created by you and say whatever you want them to say. Alos, you don't need coding experience as Agile CRM provides easy-to-use drag and drop, editable-custom templates. Here are the links to - Web popups -> https://www.agilecrm.com/web-popups -> The best time to engage a prospect is when they are browsing your website and your brand is in the front of their mind. Agile CRM’s web pop-ups make it easy to do just that by placing pop-ups across your site that appear when you tell them to, and display a message of your choice—e.g. a link to high-value content, a discount offer, or a newsletter sign up form. Agile CRM popups feature provides a variety of Pop-Up Templates; Custom Popups; strategic popup-placement feasibility; the ability to control where they appear. Web forms -> https://www.agilecrm.com/web-forms -> Agile CRM's online web form builder has a simple Drag and drop interface to build responsive web forms to improve conversions and generate leads. Strategically place personalized web forms across your website and landing pages to capture important contact information from new leads. Automatically bring new leads into existing marketing campaigns. Maintain constant insight into who is engaging with your brand, allowing you to move more deals through the pipeline faster. Hope this helps! :)
- Patrick BulginCo-Founder, callbacktracker.com · WrittenIntuitive way to connect with new visitors.
- Josh TristramWow, thats cool. · WrittenGreat if you are getting a lot of traffic from a website.
- Max HodgesFounder & CEO at White Rabbit Express
this can't be blank
- Dale ComptonDigital Visual Designer
I cannot leave this blank
- Ramiz MardanovRamiz Mardanov · WrittenThe easiest yet powerful solution that combines online chat and email
- Ilya Azovtsev 💌+🤖=🚀5Help sales team close more in less time · WrittenThat's the easy-to-use app to set up pop-ups on your website! Love the way it works :)
- Hemant JaniCo founder Abhisi Help Desk · WrittenHemant Jani made this productGreat pick for user engagement on website. Fully customization Chat + Contact form and Knowledge base. It also helps you to ask relevant questions on relevant pages. Disclaimer i work here. https://www.abhisi.com/
- Aaron JoyceCo-founder of traitly.com · WrittenWe just launched an onboarding checklist for web app users. Sounds like it would fit your use-case.
- Matt HeslingtonBali Villas Holiday Vacation Rentals · WrittenEasily the most beautiful of all the chat apps, and we've tried them all There's a fantastic free option, and a great app to allow you to chat with your website visitors when you're on the move. Easily customisable too.
- Stephen CourtneyDigital marketing blogger
My colleague wrote a full article (https://buff.ly/2PM87TA) about Drift, Intercom and Crisp
Drift is a great product, but it lacked a few features we wanted
It also had some problems with loading
- Richard DanielDashcam and autogadget CEO/expert
I used it more than 2 months in and I do not recommend it. Why?
- its slow. Tested via gtmetrix, here is 30-40% more make Ur site more slow
- default setting for free plan. Here is no tell in description what on your website EVERYtime will be open dialog window for new visitors. And its not possible to disable it for free plan. Do you know how an open chat window infuriates visitors on the first visit? About 20% of the traffic you lose is simply due to this setting. And drift turned ON and default to all free customers.
- support at free plan. First answer got immediately, next - 2 days, last - here is left 4 days and not answer.
- Abhishek BamotraBlogger | tipsindeed.net · WrittenOne of the best tool for increasing visitor engagement and increase your conversions. I personally use it on https://www.tipsindeed.net
- Parth ShrivastavaAll Things B2B Marketing · WrittenIt comes with live chat that can be customized to welcome users based on your availability. Cost-effective and reliable.
- Chetan RChethStudios
Curious to know the roadmap for this. More key differentiators should be added to the product. Will update this review when I actually test it out.
- Syed Zainul HaqueAssistant Marketing Manager,Conversion B
It has good analytics in place and allows you to have personalized customer support and use bots as well
- I think that it's mostly template work. I know that https://www.templatemonster.com/... are providing a good design for a website and also all these themes are helping to welcome a user, to get know more about the website.
- Prasad LingawarGrowth @ Plivo · WrittenThey have a perfect solution for your requirements. Great tool but a little expensive I feel.
