Dan Leveille
Dan LeveilleProduct Marketing, DeviantArt

What are the best free customer service ticketing systems?

As a single developer, or even a small startup, what are the best free customer service ticketing systems?
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4 recommended
  1. 8
    Freshdesk

    Everything you need to deliver exceptional customer support.

    Brittany Fuller
    Brittany FullerTinkering & typing @ Resume.io · Written
    There isn't a huge variety of free ticketing systems, though I think Freshdesk's free plan is the most robust. There is another tool Snappy that is $15/mo and I've heard it's super fast and easy to use. We run on Intercom and were lucky to get into their startup program for $50/mo. Hope that helps!
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    Milan Chheda
    Milan ChhedaSoftware Developer · Written
    Have used this and its an excellent tool to have.
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  2. 2
    LiveAgent

    Multi-channel and easy-to-use customer service software.

    Sona Pisova
    Sona PisovaWriter. Tutorial star. · Written
    LiveAgent offers a free plan which in addition to free ticket management enables you to create a knowledge base, utilize a live chat widget, and the built-in call center.
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  3. 1
    HelpCrunch

    Customer Communication tool for Support, Marketing & Sales

    Daniil Kopilevych
    Daniil Kopilevych4Growth Manager at HelpCrunch · Written
    Daniil Kopilevych made this product
    You can try it free for 14 days
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  4. There may be many best customer service ticketing systems available in the market, but if you need a free trial of a help desk software and that too, for 15 days, try help desk by ProProfs. It is the most feature-rich ticketing system powered by collaborative email.
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