I’m using Smartlook on our product to monitor user behaviour and to understand where we need to improve the UI. Smartlook is an awesome product. Glad to know that you are expanding to mobile too.
It gives really good information of behaviour of visitors to your website, which you can use to refine your marketing, making it more effective and giving your business better results from investing in your website
UX tool with WORST on-boarding UX.
I wanted to see their pricing, requested pricing. Their agent added me on LinkedIn, called me on my cell twice, sent me 2 emails in less than 30 min.
After I started discussion with their agent, she started asking me questions about my product, plus she asked me some confidential information about product. Wow.
I've told her, few times, that I don't have time for that kind of conversation. I just need pricing.
After I quit, she sent me simple pricing table with all infos that I needed.
Advice for Appsee:
Put Pricing to be publicly visible. I really wanted to purchase their plans, but after this experience, I'm torn should I go with them or search for alternative.
- Let me explain how UXCam works and why you should use it (Disclaimer: I work for UXCam): 1. Capture UXCam captures every gesture, every tap and every event for all your iOS and Android users. 2. Visualize You can access this information through our visual tools: - Touch Heatmaps - Rage Click Heatmaps - Unresponsive Gesture Heatmaps - Session Replays - Usage Statistics - and more 3. Conclude To help you utilize the data, we have developed tools that help you find the right heatmap, replay, etc. immediately. Our users can easily identify UX issues and improve the user journey of their app. Our customers have reported higher conversion and retention rates since they started using us.