Looking for a free (or free tier) alternative to Intercom?

Bonus points if it can be answered from mobile
Your recommendation
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13 recommended
  1. 33
    Crisp 2.0

    All-in-one solution to communicate with your customers

    Viszt PéterFounder and designer at nold.io · Written
    The free tier of Crisp is pretty good. It has a mobile app too.
    MickFounder of SongBox.Rocks · Written
    Crisp is better than intercom and the free tier is awesome.
    Udit GoenkaCEO & Co-Founder at GoPBN · Written
    Go with @Crisp. The free tier does a great job!
    • Kunal AroraCofounder , Erizmo.com

      Do not use this app. If you want to cancel subscription there support and CEO will say CANCEL it but they don't have any option for cancellation. They simply suck money out of your wallet. DON'T USE THIS!

    • Jordy van GentPerformance + Growth Marketing

      Used it with a small number of test uers so not sure how they perform with a high traffic site. But the onboarding and installation are easy.

  2. 11
    Drift 2.0

    A scalable way to talk to your customers

    Ben ClarkI really fucking hate my username · Written
    Easy to implement and bots
    Page loads faster as well.
    Razvan Gabriel ApostuFounder @ConnSuite, Designer & Developer · Written
    Good interface and mobile app for quick response (+slack integration)
    • Dan LondonVP of REV MKTG, Bandwidth

      Great tool that has helped us increase our leads by 3x and reduce support requests handled by the sales team.

    • Matt Pliszkadiscovering SaaS apps at pickSaaS.com

      Drift is a great complex platform to support your sales, especially interesting for more demanding customers.

  3. 11
    SalesIQ by Zoho

    Convert your website visitors into happy paying customers

    AmbiHead of growth and partner acquisition · Written
    Ambi made this product
    Give SalesIQ a spin. Here is a more objective feature wise comparison of SalesIQ and Intercom, and did I mention that SalesIQ is listed as a leader in the live chat category on G2Crowd, good luck! https://www.g2crowd.com/compare/...
    • Matt Pliszkadiscovering SaaS apps at pickSaaS.com

      I like Sales IQ for the ability to track the leads and the probability of closing, a live chat which might turn out to be quite useful for B2B businesses aiming to close more deals through their website.

    • I have been using Zoho SalesIQ since the introduction of the bundle Zoho CRM Plus. It is very easy to implement and to use. It is lead scoring feature helps identify the visitors and prioritize them.

      It s great tool

  4. 9
    Smallchat Beta

    Slack integration for chatting with visitors to your website

    Karan Ganesan⚡My next innovation is a code away 👨‍💻 · Written
    It integrates with Slack
  5. 6
    Slacking Pigeons

    Chat in real time with your users directly from Slack

    Amrith Shanbhag6Community at Product Hunt & Feathrd · Written
    It's open-source and has a beautiful, minimal interface that just works.
  6. Thiago de CarvalhoFounder @ Deer Designer · Written
    Tawk.to is great. It tracks lots of things and has awesome features for free.
    Ilya Azovtsev 💌+🤖=🚀5Help sales team close more in less time · Written
    Hey, this is really free, but I'm not sure about how it can really cover all your needs.
    Ilya Azovtsev 💌+🤖=🚀5Help sales team close more in less time · Written
    Hey, this is really free, but I'm not sure about how it can really cover all your needs.
  7. 3

    Convert leads & retain customers with marketing automation

    anand mohan palProduct Designer, · Written
    The most amazing marketing automation tools with more features than intercom.
    • Alan HouserFounder - Designer at Squareflair

      The whole site reads like it was translated to English through a Fiverr coupon. I still don't understand the service offering. It’s like they’re so wrapped-up in their own internal process to realize that visitors aren’t speaking their same language. (figuratively and literally)

    • I cancelled the free account because I really didn't understand how it works

  8. Can OlcerCo-Founder Kosmos · Written
    If you only need the chat function :-)
  9. 2

    Catch 'em all. Keep 'em all.

    Tejas Kinger20SaaS Product Marketing @ Freshworks Inc · Written
    Freshchat is a great product that comes with a generous free tier. And yes, it comes with a mobile app too.
    • Arun SathiyaHappiness Engineer, Automattic

      This is Freshworks Inc.'s latest offering. Here's Freshchat, a modern live-chat experience for businesses of any kind.

      Comments (2)
    • Learn UXUX Practitioner & College Professor

      Nice design. Nice support staff. might be good to have easy to find case studies to give the rich feature set more context.

  10. 1

    Talk to your website visitors- live chat software done right

    Pascal BriodHead of Product & Co-Founder, Monito · Written
    It has a free tier and is otherwise very cheap in comparison with other services. It still offer a lot of useful features, like triggered messages, API integration, analytics, etc.
    • Matt Pliszkadiscovering SaaS apps at pickSaaS.com

      A simple live chat solution, worth a shot if you're looking for something simple and functional. I really like the group chat and seeing the visitor's typing features.

  11. Sergey StukovCo-Founder, UserEcho · Written
    Sergey Stukov made this product
    Very responsive support team. Easy to implement.
  12. 1

    Communicate personally with every single customer.

    Jeroen Corthout ☕6Co-Founder Salesflare · Written
    Go for the real thing. You won't regret it. I wrote a post here about what makes the Intercom product so great: https://blog.salesflare.com/how-...
    • We use Intercom as our primary communication tool with our SaaS users from Day 1 and have scaled with them since.

    • Matt Pliszkadiscovering SaaS apps at pickSaaS.com

      A great application to automate engagement with your visitors, focusing on personal approach towards your customers