Andrew AskinsPartner & CEO at Krit

What is the best tool/method for staying in touch with early beta users?

We just launched the beta for our app Albatross and want an easy way to talk with our beta users and make them feel like they're in-the-loop and involved in the process. Right now we are thinking about setting up a Slack or Facebook group with a public Trello board for our Roadmap. Any ideas, preferences or other tools built just for this?
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  1. 13
    productboard 2.0

    The product management system for makers who care

    Winston19Make excellent products w/ @productboard · Written
    Winston made this product
    Hey Andrew, here's an interesting combo you might consider: Intercom + productboard. We've used Intercom since the very beginning to communicate with leads on our landing pages, stay in touch with beta users, and later, to provide support with customers. Then, by integrating Intercom with productboard, you can consolidate all the user feedback you receive from users and put it to use in making better prioritization decisions. Manage your feature ideas, carry out high-level planning, and share your roadmap. You can even collect upvotes and feedback on specific ideas you're considering, and share what features you've recently launched. More info: Good luck! 👍
  2. 1
    Roadmap 2.0

    Product management tools for innovative teams

    Jarod StewartSr. Software Engineer, Yonomi · Written
    This comes to mind. Haven't personally used it.