Mohit Badaya
Mohit BadayaDigital Marketer | Pro Blogger

What are some great free alternatives to premium products?

Looking for free alternatives to premium products
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3 recommended
  1. 4
    Freshdesk

    Everything you need to deliver exceptional customer support.

    Tejas Kinger
    Tejas Kinger20SaaS Product Marketing @ Freshworks Inc · Written
    I think Freshdesk is a great alternative if you're looking for a multi channel customer support helpdesk that comes with a value packed free plan. It covers most bases and is free for unlimited users.
    CommentsShare
    • It's the best software for customer support that I have ever used. Also, I like its integration with TMetric, it allows me to track how much time was spent on the overall activity in Freshdesk.

    • My teams been using this for over a month and they love it. It's increased visibility on production and helped us get a handle on customer satisfaction per ticket.

  2. 3
    Trello

    Organize anything, together

    Tejas Kinger
    Tejas Kinger20SaaS Product Marketing @ Freshworks Inc · Written
    +1 to Trello. We've tried Asana and Basecamp as well, but Trello with its Kanban style blows the competition away in terms of ease of use and practicality.
    CommentsShare
    Pulkit Agrawal
    Pulkit AgrawalCEO @trychameleon for user onboarding · Written
    I think Trello is one of the BEST free products for a team. We do all our project management with it, and have used it for various pipelines too (recruiting, sales etc.) We collaborate with external providers (contractors, accountant etc.) on it and have it well integrated into Slack so everyone can see tasks being completed. We've looked at Asana and Basecamp but Trello blows it out of the water on value to cost ratio!!!
    CommentsShare
    • Lindsey Winsemius
      Lindsey WinsemiusMarketing, Author, Supermom

      I just started using this with my marketing team at work, and so far it seems to be an efficient way to coordinate on projects. Now if I can just remember to log in and actually use the boards...

    • Nick Allen
      Nick AllenHead of Marketing at FileInvite | Kiwi

      Brilliant for managing all your project backlogs in a Kanban fashion. Including a list for the DIY tasks around the house.

      As a Marketer I use this daily to manage workflow, sort ideas around future content and prioritize my activities. My team collaborate and report using handy integrations with Google and we use it as a Customer service and Sales script repository to store links to docs and how-to videos.

  3. 3
    Freshsales CRM

    A full-fledged CRM for high-velocity sales teams.

    Tejas Kinger
    Tejas Kinger20SaaS Product Marketing @ Freshworks Inc · Written
    Freshsales is a great alternative to its premium counterparts. Like Freshdesk, it comes with a free plan that is feature packed. The free plan is available for upto ten users, making it a great deal.
    CommentsShare
    • Steven Hambleton
      Steven HambletonFounder, Emailancer

      I used Pipedrive for a while but Freshsales is so much faster and the user interface, automations and built in email tracking meant I could retire a few other products.