While I'd love to use Intercom, it's too expensive for my needs right now. So I was wondering if anyone has any recommendations for a cheaper alternative for easily collecting feedback. Something that has minimal hurdles for users to jump over.
- Alex Shvalev made this productChaport is cheaper and simpler alternative to Intercom. It has free forever plan for 5 agents with unlimited chat history and beautiful desktop apps for Mac & Windows.
- Drift is similar to Intercom but probably a little more for sales / growth (their lead gen bot is great). Other options include Hotjar and oLark. I'd recommend you check out the Segment catalogue for this, as that contains a lot of startup-relevant tools in this space: https://segment.com/catalog
- Benjamin Powell made this productNot only has it got multisite live chat built in, but its also going to unify your email, twitter, WhatsApp, Facebook page messages, Line and more. This is built more for sales teams though. *disclosure I built this.