Love HotJar! It's been pivotal for us to understand our customers, and learn how we can improve our product (SmarterQueue).
The only thing I wish it had was team member assignment within HotJar. As there are hundreds of viewings, as a manger it's a bit of an admin task to assign viewings to individuals. There maybe a way of doing this within HotJar that I've missed, but couldn't easily see it.
Great tool overall 👍🏽
I love using HotJar and have used it in conjunction with Google Analytics for years! I am able to gain so much insight from watching the recordings of people interacting with the site. This is something I would recommend to any digital marketing professional.
- Jakub Rogalski made this productThat's a biased recommendation, however, it's based on how I use the tool while completing my daily tasks. Not only does it help me monitor our brand reputation and the number of people reached, but also allows for discovering conversations with people that could potentially be interested in our product.
Brand24 is a great app, especially if you're a business prone to any type of social media critics (like every type of business, nowadays?). It's just a much better way to know what people are saying about your brand then searching it through Google.
A great tool that helps me understand where and how people discuss certain topics like "Alternative to [MyCompetitorName]", "How to [Solve the problem I sell a solution to]" so I can engage personally and try to convert.