Love HotJar! It's been pivotal for us to understand our customers, and learn how we can improve our product (SmarterQueue).
The only thing I wish it had was team member assignment within HotJar. As there are hundreds of viewings, as a manger it's a bit of an admin task to assign viewings to individuals. There maybe a way of doing this within HotJar that I've missed, but couldn't easily see it.
Great tool overall 👍🏽
This is a much-needed out-of-the-box product that gives us the heatmaps we want- all for a price and ease-of-use that isn't prohibitive! I was intrigued, and literally had this product spun up in a live web application and recording data in under five minutes. Really excited to see where this goes!
- Jakub Rogalski made this productThat's a biased recommendation, however, it's based on how I use the tool while completing my daily tasks. Not only does it help me monitor our brand reputation and the number of people reached, but also allows for discovering conversations with people that could potentially be interested in our product.
A great tool that helps me understand where and how people discuss certain topics like "Alternative to [MyCompetitorName]", "How to [Solve the problem I sell a solution to]" so I can engage personally and try to convert.
Brand24 is a great app, especially if you're a business prone to any type of social media critics (like every type of business, nowadays?). It's just a much better way to know what people are saying about your brand then searching it through Google.