User Onboarding

Onboarding teardowns of popular sites/services

Dan Kaplan
Dan KaplanI craft stories that break through. · Written
If the quality of a design is measured in its ability (or not) to reduce the friction required to achieve a desired result, then user onboarding experiences are a great place to find both positive and negative examples. While it's possible that many people who design for a living will reject this, I believe how well and simply the designed thing helps people achieve their desired ends is far more important than how good it looks. And Sam Hulick's User Onboarding has done a better job than I ever could making that concept concrete.