Love HotJar! It's been pivotal for us to understand our customers, and learn how we can improve our product (SmarterQueue).
The only thing I wish it had was team member assignment within HotJar. As there are hundreds of viewings, as a manger it's a bit of an admin task to assign viewings to individuals. There maybe a way of doing this within HotJar that I've missed, but couldn't easily see it.
Great tool overall 👍🏽
I love using HotJar and have used it in conjunction with Google Analytics for years! I am able to gain so much insight from watching the recordings of people interacting with the site. This is something I would recommend to any digital marketing professional.
- http://peek.usertesting.com/ There is a free service provided by this company. It has a person perform a live review of your website and records the user experience including their comments on the website they are testing. This is far from a comphrehensive user testing solution, but a useful resource still.
- Steve Dimmick made this productDisclaimer: I am a co-founder of the business. Why use doopoll over the alternatives? It's simpler to use both for the poll creator and also for the respondent, but also because we believe we get more truthful and honest responses. doopoll is truly anonymous, meaning you act on genuine opinions from user rather than tailored or filtered responses.
- Preston Daniel made this productThis may sound really bias coming from me, however, we offer the same remote user testing you know and love, but for the fraction of the cost of other remote user testing. E.g. 10 testers at UserTesting = $490 10 testers at UserTest.io = $230
- Clifford Oravec made this productTamboo is a suite of tools built specifically for user testing. With Tamboo, you get visitor recordings, heat maps, analytics, and funnels that help you measure and understand user behavior and experience on your website or web application.