Matthijs Maas
Matthijs MaasFullstack Web Developer - at Le Wagon

What's the best team document managing system (knowledge base) -- small company

For my team, I'm looking for an app which allows us to build a small 'knowledge hub' of resources & documents, which we can tag (with pre-specified tags) regarding subject areas.
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4 recommended
  1. 4

    Everything you need to deliver exceptional customer support.

    Tejas Kinger
    Tejas Kinger20SaaS Product Marketing @ Freshworks Inc · Written
    Freshdesk is traditionally a support helpdesk, but it does have a robust knowledge base feature set. You might want to give it a shot.
    • It's the best software for customer support that I have ever used. Also, I like its integration with TMetric, it allows me to track how much time was spent on the overall activity in Freshdesk.

    • My teams been using this for over a month and they love it. It's increased visibility on production and helped us get a handle on customer satisfaction per ticket.

  2. 1

    Curate links with ranked lists on certain topics/subjects

    Sergei Chan
    Sergei ChanFreelance Web Designer · Written
    If most of your resources & documents are links then consider zeef. It has boards for links.
    • The ability to connect the dots and list the connections makes Zeef an intelligent curation tool. Like Product Hunt it's about curation, but Zeef is less about what's new, and more about what's actively being used, tried and tested.

  3. Paid or free? If free, Bitrix24 is quite good at this.
  4. I've implemented Confluence at a couple companies now, works great. It can get pricey quick but they are changing their pricing model soon.