Landbot.io is an all encompassing highly configurable landing page, survey, feedback and customer service toolkit so if your core product is not the landing page itself such as a SAAS product, or something you're selling on Shopify, I highly recommend this. You can also pick other tools along with this. Focus on what matters more. The product you're building. My experience using this has been pretty amazing and the team and customer support is stellar.
I will need to go through the product again.. at least multiple times to find details of how exactly the application will differ based on companies/sites that can be plugged in.
- I love the UX, really easy to understand and to use.+ 1 I made a simple bot with Chatfuel. You start with Built in blocks and create new blocks per the scenario. There are a series of cards you can add to each block as an action plus the plugins are super handy, especially Zapier, Slack and IFTTT.
I am very excited to see what this company develops in the future, I just wish they had a chat integration with freshdesk as well as trial access to the logical rules and other features.
I am using collect chat premium version for around 6 month. Really happy with tool.
I just feel UX need to improve before it reach to mass audience.