Shaan Puriceo, Monkey Inferno

What's the best tool to give users a way to report issues & make feature requests?

Aggregate user requests/bug reports so we don't get the same report 10x
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10 recommended
  1. 28
    Trello

    Organize anything, together

    With commenting, voting and an easy interface, Trello is actually pretty amazing for this.
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    Arun Sathiya4Happiness Engineer, Automattic · Written
    Trello could be a bit baffling to use initially, but if you get the hang of it, it's a powerful tool.
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    Fanny BerringtonLet's make this world better. · Written
    I agree with the guys about the recommendation. This tool is really user-friendly and copes well with any task.
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  2. 10
    Canny

    The easiest way to collect & manage feedback

    ShivMake, break and ship. · Written
    The design is amazing. Seamless integration (web & iOS).
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    Arun Sathiya4Happiness Engineer, Automattic · Written
    Canny is a wonderful choice. Beautiful experience.
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    Only Canny have a "swag" for doing this!
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  3. 9
    UserVoice

    The best way to collect, rank, and act on customer feedback

    Ryan Hoover78Founder, Product Hunt · Written
    UserVoice is a long-time player in this space for collecting bugs, questions, and feature requests from your users. One of the best features is their single sign-on which makes it easy to integrate your product's existing login and user account identity.
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    Arun Sathiya4Happiness Engineer, Automattic · Written
    I've used UserVoice to report various features to Buffer. I love how easy it is to use.
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  4. 3
    Ora

    Agile task management, kanban, scrum, sprints and timers

    Ora looks pretty good for this. It's a super flexible project management app, and has some generous plans.
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  5. 2
    Instabug

    Bug reporting and In-app feedback for mobile apps

    Disclaimer: I'm one of the founders of Instabug. If we're talking mobile apps, we can definitely help with that! Some of the top apps (www.instabug.com/customers) are already using Instabug to squash bugs and speed up their product development process. Very briefly, we offer a lightweight SDK where your users/testers can report bugs, send feedback or suggest features directly from your app. And we capture tons of device and user details to help you triage them quickly. Would love to get your feedback once you try it out =)
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  6. 2
    Pipefy

    Workflows & process management for startups

    Raphael CostaHead of Platform at Pipefy · Written
    Raphael Costa made this product
    Coments, public form and automated messages
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  7. 3
    IC Project

    Simple but useful project management system

    Kanban boards, comments, chat, file sharing and so on
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    Mike made this product
    I agree. This tool organize all. Fantastic chat and time tracking makes him best
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  8. Craft looks pretty hard to go past for this use case too.
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  9. 1
    GitHub Projects

    GitHub takes on Trello with new project management tools

    Dhananjay YadavGrowth Hacking and Performance Marketing · Written
    I prefer making feature requests and issue tracking on GitHub
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  10. 1
    Zendesk

    Software for better customer service.

    Michael DengSoftware Developer · Written
    Zendesk is one of the industry stalwarts for this kind of stuff. It's a great product for direct customer interaction, support and feedback. It's scales really well and it has SSO.
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