Shreya Bisht
Shreya BishtCo-founder, DesignBids

Any recommendations for a User engagement platform?

So we are using Intercom engage but want to engage with visitors and in-app in more than one way. We are using different platforms for promotional messages and emails. Would love to hear about an all-in-1 product that takes care of everything.
Posted 
Your recommendation
🤓 Have a recommendation? Join to share.
3 recommended
  1. Intercom has quite a stack that you could work with. I'd look at using the tool fully if you like it!
    Comments (2)Share
  2. 1
    Drift 2.0

    A scalable way to talk to your customers

    Drift has a range of features and functionality for live chat, promo emails, full page takeovers and the likes.
    CommentsShare
    • Stephen Courtney
      Stephen CourtneyDigital marketing blogger

      My colleague wrote a full article (https://buff.ly/2PM87TA) about Drift, Intercom and Crisp

      Drift is a great product, but it lacked a few features we wanted

      It also had some problems with loading

    • Richard Daniel
      Richard DanielDashcam and autogadget CEO/expert

      I used it more than 2 months in and I do not recommend it. Why?

      - its slow. Tested via gtmetrix, here is 30-40% more make Ur site more slow

      - default setting for free plan. Here is no tell in description what on your website EVERYtime will be open dialog window for new visitors. And its not possible to disable it for free plan. Do you know how an open chat window infuriates visitors on the first visit? About 20% of the traffic you lose is simply due to this setting. And drift turned ON and default to all free customers.

      - support at free plan. First answer got immediately, next - 2 days, last - here is left 4 days and not answer.

  3. 1
    Autopilot: Marketing automation

    Visual Marketing Automation Software for Customer Journeys

    It doesn't do live chat, but it does pretty much everything else....
    CommentsShare
    • Liz Leigh
      Liz LeighContent Marketing Manager at Autopilot

      Autopilot makes automating tedious tasks a thing of the past. With an easy-to-use, drag-and-drop interface, building customer journeys is fun and intuitive. I love having my whole team on the same page and accessing data and insights helps me optimise my content and convert more customers.