As a remote designer, this is a must have. I'm always contactable and available. Super easy way to also have quick calls and communicate with other team members on different teams.
I'm a part of a ton of Slack communities but I'm active in only a handful.
Slack works to its fullest only when it is implemented in a team and everyone's supposed to use it for communication. Slack could/should improve on making the communities on it better by adding relevant features.
- Intercom has a great on-boarding experience, specially given that it is a technically heavy product to use. And has a lot of complex features to explain. Not even that, i remember that they released a big feature update while we were using it, and this update included the on-boarding for this new feature in it. So for them on-boarding is really a part of the product itself. So much so that they went ahead and wrote a whole fuckin book about that. Damn!! Check this book: https://www.producthunt.com/post...