I understand there are 100s of applications which allow to create chatbot for facebook without coding, but they don't provide way to build for Facebook workplace (facebook for work). Though there are a few listed on facebook workplace page (Avaamo, … See more
Workplace is a different environment to the mainstream bot market. A large percentage of its customers are HR + comms teams, who don’t want to learn to code. They’re also are used to working with consultants to build new software or bots, so there’s less call for DIY / code-free tools. We find as well as considering ease of use, clients buy bots on Workplace based on the issues described by enterpriseready.io: can the vendor demonstrate security, does the software offer approver / admin roles, is change management clear? Disclaimer: I work for The Bot Platform, which is a menu-driven no-coding CMS, around which we’ve built systems and consultancy to simplify corporate concerns like building the "right” bot, getting engagement, optimising staff journeys, managing compliance, etc. Within Workplace, some clients prefer to buy a bot that’s already built, with pretty much one-click install, but there are definitely non-technical people using our CMS to build their own systems.
I see you’ve recognized Kore.ai as one of the platforms listed on the Workplace site. Have you had the chance to check us out? We’ve done all the coding work for you underneath our Bots Platform (https://kore.ai/bots-platform/), making it super simple for anyone to build their own bot for Workplace or really any channel users prefer. Using our platform, you can either 1) build your own custom bot from scratch, or 2) leverage one of our out-of-the-box bots and customize however it makes sense for your business. Either option is easy to do and requires little to no coding. To give you an idea of how it works, here’s a video showing you how to build a bot in 5 minutes using Kore.ai’s Bots Platform: https://www.youtube.com/watch?v=-pM527eEBZ8 We’ve built over 150 bots for some of the most popular enterprise applications (ServiceNow, Salesforce, a variety of SAP applications e.g. SuccessFactors, CRM, etc.) and we’ve also built bots for several industries and functions with some of the most common tasks already built in (i.e. password reset for ITSM, log time for HR, update opportunity for Sales, etc.) Here’s an example of what our Kore.ai Smart Bot for IT Help Desk can do. Translate this into virtually any functional or industry-specific use case: https://www.youtube.com/watch?v=Fn_bo2b55K4 We’ve included tools that help even non-programmers easily build a bot. For example, here’s a pretty detailed explanation of how our Bot Builder tool works: https://kore.ai/bots-platform/bo.... This tool sits over the coding we’ve already done, to give users a graphical user interface to work from. Feel free to reach out directly with any questions: email@example.com.