What's the best chat platform to embed on my website?

I need to have a channel like Slack on my website. Is there any platform that does this? Ty
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5 recommended
  1. 2
    Drift 2.0

    A scalable way to talk to your customers

    IF you mean live chat with potential customers w/ a great free option
    CommentsShare
    • Dan London
      Dan LondonVP of REV MKTG, Bandwidth

      Great tool that has helped us increase our leads by 3x and reduce support requests handled by the sales team.

    • Matt Pliszka
      Matt Pliszkaresearching SaaS software @ pickSaaS.com

      Drift is a great complex platform to support your sales, especially interesting for more demanding customers.

  2. Vinit Agrawal
    Vinit Agrawal13Co-Founder at Tars (HelloTars.com) · Written
    Great product. Much more than a simple Live Chat system though. It has a lot of integrations, including slack. Check it out: https://docs.intercom.com/integr...
    CommentsShare
  3. 2
    Messengerify

    A Chat Widget Powered by Facebook Messenger

    Jovis Joseph Aloor made this product
    Three reasons why it's quite good - It's powered by Facebook. - can continue to chat even if the client leaves the website - every chat is a lead which can be converted in future -and the one-time pricing scheme is just awesome
    CommentsShare
  4. 1
    Crisp

    Live chat and live support for your product

    Rahul Nanwani
    Rahul NanwaniCo-Founder, ImageKit.io · Written
    We have been using this on our website along with the Crisp app on our phones. The notifications are instant whenever someone sends us a message. Plus it's free with all the important features, hence great for startups. Have been able to convert quite a few leads using this.
    CommentsShare
  5. 1
    Freshchat

    Catch 'em all. Keep 'em all.

    Arun Sathiya
    Arun Sathiya4Happiness Engineer, Automattic · Written
    Great product + generous free tier.
    CommentsShare
    • The analytics section of this product is a joke compared to LiveChat. We use both (for different use cases) and are really unsatisfied with Freshchat. It's really hard to have a good grasp of your operation with such scant reporting capabilities. LiveChat offers much more customization and flexibility. I'd definitely recommend you use that.

      It's also been unreliable of late, where several of our users are unable to use the chat. We've reported the problem and it took them about 5 days to detect it as a bug, and they've returned us an estimated 15 days for the bug to be fixed. This is way too long.

      The only reason we haven't switched over completely is because to integrate LiveChat into our android app, we'd lose native support for push notifications and would have to implement it ourselves. We've researched chat apps quite a bit and definitely recommend LiveChat. We've looked at Intercom too and it looks very promising but would only make sense for us if we switched our e-mail support system (Zendesk) to Intercom as well.

    • Arun Sathiya
      Arun SathiyaHappiness Engineer, Automattic

      This is Freshworks Inc.'s latest offering. Here's Freshchat, a modern live-chat experience for businesses of any kind.

      Comments (2)