What's the best knowledge base tool for teams?

Like an internal wiki fueled with the team's questions & answers + best practices.
Your recommendation
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18 recommended
  1. 34
    Notion 1.0 Web + Mac App

    Docs, wikis, tasks – a minimal & unified workspace for teams

    Niv Dror
    Niv Dror15VC at Shrug Capital · Written
    Very popular product on PH that does just this, I've heard good things 💫
    Carey Janecka
    Carey JaneckaSoftware Engineer @ Coinbase · Written
    Love Notion, incredibly easy to use and powerful. I've used it for new hire on boarding, brand guidelines, meeting notes, User Interviews, and a variety of personal projects. It's very flexible and works well for both technical and non-technical teams.
    Nadia Sotnikova
    Nadia SotnikovaUI Design, Illustration, Remote Teams 🚀 · Written
    Notion is amazing. Their free version is more than enough for a small team, plus its design is absolutely beautiful.
    • Kiran Kunigiri
      Kiran KunigiriA guy who makes cool stuff.

      Overall, Notion is like a bunch of widgets and management apps combined into one awesome package. I've been using it for several months now, and it works really well. It's most useful for team projects, where you can make an entire directory of pages for the different types of tasks you need to handle, and keep all progress and information synced into one app.

      Being able to move content blocks and pages around makes it very easy to organize, and the comment feature makes it easy to start a new thread to discuss a topic. Integration is also great, since I can embed code, videos, and even Google Drive documents. You can also customize the look and feel of pages (I love being able to set icons and header images for each page) to make them easily recognizable, and create complex layouts. There is a huge list of features that makes it possible to do almost anything you would want to do in a management/organization app.

      It's still improving, and they have a list of new features coming soon (the one I'm excited for is being able to assign tasks to people). There's an iOS app beta (that doesn't work on my device currently). There are a few minor bugs that I come across, but it's nothing that distracts you from using it. It's a solid app that I'll continue to use for both group and individual projects.

    • Brad Dunn
      Brad DunnProduct guy at @Ohno

      I actually was just so sick of confluence and was asking someone at #Productboard about what they use and they told me about this. It's just pretty fun to use. Also the free trial is helpful if you're a small startup.

  2. 29

    Part knowledge base, part collaboration space 🧠

    I was just recently looking for the same type of application myself. I'm very familiar with using Confluence in past roles, but wanted something that was free to start. I am just getting started with Nuclino, but they have a free version and it looks to be simple enough for my needs.
    I would definitely recommend giving it a try (especially since it offers a free plan with no credit card details required). It's a simple but powerful collaboration tool for teams to accumulate knowledge and best practices. The UI is very sleek and intuitive and it's easy to structure data. You collaborate in real time and can easily tag and mention people to send them notifications.
    • Philipp Seybold
      Philipp SeyboldCo-Founder & CEO @ combyne

      Excellent product which is on the right track. In my view the pricing is too high for this stage with 5 Euro/user/ month. G Suite costs 4 euro for it's vast service portfolio. For us a price point at 1 or 2 Euro would feel comfortable.

    • Nuclino definitely deserves to be as popular as Slack and Trello. Like Slack and Trello, Nuclino focuses on one task and does a brilliant job at it. I really hope this stays actively maintained!

  3. 25

    The note app for teams

    Laure Albouy made this product
    Slite is a note app for teams. It lets you create, collaborate and access all of the knowledge your team creates daily with ease. It's organized in channels (like Slack) which makes it great to store all of your team's knowledge and find what you are looking for in a flash. Check it out :) would love your feedback!
    • Benjamin Pipat
      Benjamin PipatCTO @ Seelk

      We've been using Slite for a few months and it finally solved our long research for the perfect knowledge sharing app :)

      The adoption by our team was impressive, and Slite makes our knowledge management a breeze

    • Luc Chaissac
      Luc ChaissacDesigner

      We've been using Slite for few months, and we can't be more happy. Best benefit is that it's a perfect way to improve transparency inside our team and to onboard new teammates!

  4. 20

    The wiki that's always up-to-date

    Mircea Pașoi
    Mircea Pașoi3Co-founder Memo.AI · Written
    Mircea Pașoi made this product
    I'm biased... but I think Memo is great for technical teams (works great for code snippets, technical documentation, meeting notes, etc.) and is deeply integrated with Slack. Here's some information on how it compares with traditional tools (Evernote, Confluence, Github Wiki and Slack Posts): https://memo.ai/compare
    Memo has deep slack integration which makes taking and retrieving notes within Slack super easy.
  5. 16

    Organize & share knowledge with your team

    Kunal Bhatia
    Kunal Bhatia51Co-founder & Design Lead @SlidesUp · Written
    Tettra is really powerful with it's Slack integration. We can keep company info,(like vacation days), onboarding info (like tools and login details), as well as product feature documentation. Since all of it is searchable in Slack, the team doesn't need to know where every doc is located. If something isn't covered anyone can request that content to be posted in Tettra. I'd highly recommend checking out their product.
    Andrés Valera
    Andrés ValeraCo-founder @ Leadbox · Written
    Simple and powerful wiki with slack Integration. The true power of the knowledge is based on how easy you can access it.
    • Guilherme Mendes
      Guilherme MendesCOO, @12min

      its great to document ideas, knowledge and processes in order to never miss knowledge and make it easier for new hires to join the team, know the core activities, ideas, processes, etc.

    • Team is slow to address product short-comings and doesn't share any information about upcoming releases or fixes about the product. The product is a collaboration tool yet their product road map is clearly non-collaborative with paying customers.

  6. I'm actually working at a company aimed at solving exactly that. We're building a new kind of service desk that essentially creates a knowledge base for teams. Coworkers can file requests via email, SMS, or their favorite chat app. Spoke will either answer them on the spot or route their request to the right team. What's cool is it uses AI to find relevant answers and gets better at helping people on its own.
  7. 8

    Keeps people on the same page

    Vlad Korobov
    Vlad KorobovProduct Manager · Written
    Basecamp documents easy to use and you can link your GoogleDocs. Simplier and less tech advanced.
    Basecamp a great tool to collaborate with team and share all Projects related. Built with many features that's save your time.
    Ram Ashish
    Ram AshishFounder of @S3Engage and @S3Cart · Written
    Easy to use tool to collaborate with your team and share all projects related tasks & documents
    • Agustin Esperon
      Agustin EsperonCo-Founder & Head of UX/Design at Wideo

      I'm a big fan not only of BaseCamp, but also their founders' books (Rework, Remote, Getting Real) and blog posts. Their work philosophy is amazing and it's reflected on the clean and concrete software.

      I really enjoy managing all aspects of my company with BaseCamp

    • Great and helpful app! I use Basecamp integration with TMetric in all my projects, for me this is the most convenient way to track my time for any activity in Basecamp

  8. Amanda Wong
    Amanda WongCo-Founder @ Kipwise · Written
    Amanda Wong made this product
    Try out Kipwise :) Our Slack integration allows you to build up your knowledge base super easily just from your daily communications. We also offer Google Drive integration and more are coming soon, including a Q&A function where you can easily assign a question to a teammate on Slack and the Q&A will be saved to Kipwise automatically when your teammate answered.
  9. Aleksandra
    Aleksandra5Maker @ Planet:tech, Supergirls · Written
    We used Confluence with our team and I was impressed how flexible, simple but effective it is. It was really easily to create, organize, store, and grow the team's knowledge base, share it between departments, collaborate, and more. Totally recommend.
  10. 3

    Real-time team messenger tool

    It's a great app that becomes the primary mode of communication at work. You can use channels to your advantage to create a knowledge/information base within the team. You can choose to keep the team private of public to control access. There's another feature called 'favorites' that lets users save/favorite a particular chat/information. The tools free for unlimited members and provides a lot more features.
    • RJ Lewis Digital
      RJ Lewis DigitalRJ Lewis, Digital Consultant

      I love that flock is stable, easy to use and has a good base of application integrations. I typically miss flowdock, but the overall collaborative experience is better than slack. Been using a little over 6 mos.- couldn't pick that though

  11. Limibot
    LimibotRun stand-up meetings faster in Slack · Written
    Guru is the best knowledge base software I have ever used. My favorite features are listed below: 1. Support markdown, markdown is a clean and beauty text format, especially for engineers. 2. The manner of how it organizes information: board-card. 3. Card owners need to verify knowledge periodically, this keeps information effective. 4. When integrated with Slack, you can search information easily using "/guru xxx"
  12. Documize is a wiki that has community (free, open source) and enterprise (paid, hosted) editions. The open source model means you can experiment with a control group before rolling it out to the whole company. Main selling point seems to be that they can aggregate from different sources, which is more close the reality of knowledge base management.
    Esteban Rodriguez
    Esteban RodriguezEntrepreneur in tech and social good · Written
    Documize is spot on for knowledge management, ability to pull in from different sources and collaborations within documents
  13. 2

    Organizational Knowledge Sharing Platform

    Ehsan Memari
    Ehsan MemariMarketing Director · Written
    Ehsan Memari made this product
    BoostHQ is the leading knowledge sharing platform that helps organizations/ teams Share, Centralize and Discuss internal knowledge. You are able to create an online resource library of your content/ material and allow your team members to discuss them. I highly recommend giving it a try. The platform comes with a 14-day Free trial.
    • Ehsan Memari
      Ehsan MemariMarketing Director

      BoostHQ could be used as a single online platform for all the files/videos or links of a team or organization.

  14. 1

    Employee training platform with real-time analytics

    I have not personally used it and don't know about it's wiki functions. But I like the process approach of workramp.com. It also has slack integration”
  15. Vidya Vellala
    Vidya VellalaFounder CEO Faasthelp · Written
    Vidya Vellala made this product
    This is self-help knowledge base along with chat bot and incident management. This has Public and Private knowledge base options to make them available to all users or only available to staff.
  16. 1

    The knowledge base for Slack

    There are many knowledge sharing software available but looking at your preferences, you should try KnoBis- Knowledge Automation. I have highlighted below key features of the platform: Knowledge Management Allow team members to share relevant knowledge, content and documents. Ensure everyone has the latest and greatest, remove redundancy, prevent "reinvention of wheel" and at the same have complete control on who is able to access what. Easy knowledge creation process, integrate with existing systems and an underlying artificial intelligence engine that helps you house relevant and useful knowledge, weeding out not needed ones. Powerful analytics that tells you what people have and what they are looking for, allowing you to plug the gap Learning and Training Train and educate new team members as well as existing folks with a very easy to use, multi-device supported training platform Powerful assessment engine to identify potential gaps Create courses on the fly, reuse existing content and integrate with third party platforms. Embed multimedia in the courses Analytics that gives you deep insights into team member's progress and performance.
  17. 1
    OneBar 2.0

    AI-powered Q&A knowledge base for Slack teams

    Maxim Leonovich
    Maxim LeonovichCo-founder at onebar.io · Written
    Maxim Leonovich made this product
    You should consider OneBar. We are working on all sorts of ML-driven features that make KB management waaaay easier. You can literally build a wiki just from your existing Slack conversations.
  18. Brayn Wills
    Brayn WillsKnowledge Base Manager · Written
    ProProfs Knowledge Base software is perfect for teams. Armed with smart features and functionality, it helps you create an internal knowledge base, employee handbook, corporate wiki, etc., for your employees.