I generated 2 logo with logojoy, always paying for the average plan (which is the one they are more willing to sell I guess). The support went from inconsistent to non existent. At this point I know waiting for Paypal to solve a dispute since their generator seems not able anymore to generate the zipfile with what you designed :/ And their support stop responding at all.
Today, all my bought projects are gone from their app and support doesn't answer while agents are marked as "active"
I love this platform, wow. I'm impressed by its ability to create an endless amount of logos from tidbits of information I'll provide, such as colour and container preferences. Then I have control over my designs and can modify text sizes, layouts, and more. The customer service team is full of rockstars who really know their stuff. They're super friendly, quick to respond, and can help you out with any issue. Also, if you're looking for business tips, the Logojoy blog is a great resource. Highly recommend!