Stas Kulesh
Stas KuleshCreative Director @

What's the best CRM for a small/medium size business out there?

I got a company with 25 employees ( So far, I've been able to manage all our clients in my Gmail contacts, this's been working well for the last 8 years. But the business is growing, more people are getting involved in the sales and project management processes. Hence, the need of a proper CMS. The plan is to do a major business contact clean-up and arrange all clients and the leads into a comprehensive cloud-based management system. It doesn't have to be free as soon as it helps to get the stuff done. Consider the following use case scenario: I'm willing to delegate one of the ongoing projects and instead of forwarding tonnes of emails with the account manager, I'd like to send a link to the contact snapshot page, which has the history, my notes from before, emails, a date of the last follow-up conversation, etc. An integration with G-Suite & LinkedIn would be really nice to have, I guess. Cheers.
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4 recommended
  1. 29
    Salesflare CRM

    Simple yet powerful CRM for small businesses selling B2B

    Daan Moreels
    Daan MoreelsTech entrepreneur Β· Written
    Salesflare will do anything Pipedrive & co do, but automatically. No manual data input, address book fills out itself and all interactions with customers (emails, phone calls, meetings, website visits, link clicks are automatically logged in customer timelines.) It will use all that data to automate to-dos so it can tell you to follow up when you should. The idea is that you just have to write the emails and have the coffee. Integrates with over 700 other tools.
    Comments (1)Share
    • I've used so many CRMs in the past, and have also looked at lots of others too. I was first attracted to Salesflare by the clean design and ease of use, but then was very impressed with just how powerful it is. It integrates so well with Gmail, that it just became a natural extension of how I work. Also the developers have been offering great support too. I highly recommend Salesflare.

      Comments (1)
    • Matt Pliszka
      Matt PliszkaCEO & co-founder @

      Love the way Salesflare automates your daily work with the CRM, it's really comfortable and saves a lot of time, at the same time providing all the most important CRM functionalities.

      Comments (0)
  2. 3
    HubSpot CRM

    Organize, track, and sell

    Ilya Azovtsev πŸ’Œ+πŸ€–=πŸš€
    Ilya Azovtsev πŸ’Œ+πŸ€–=πŸš€5Help sales team close more in less time Β· Written
    Three main WHY: 1- Easy to use, so there is no need to waste a lot of time for training 2-Ability to send emails directly from Hubspot 3-free. If you ask about small, the price may be the key factor. And what about drawbacks, 1- there is a need to add all appropriate prospects and companies and deals when you create a task. 2- As for me, there is a lack of customer support. Sometimes there are no free customer supports. And in a nutshell I recommend this CRM
    • David Ferguson
      David FergusonFounder, 5000fish, Inc.

      I've been using HubSpot CRM since it was in Beta and it's really matured into a powerful CRM. I do pay for the Sales Pro tools which unlock a lot of power. There are some limitations however that make it a bad fit, you can read more about those in this review -

      Comments (0)
    • JuliΓ‘n Maya
      JuliΓ‘n MayaFounder, Sensorglobe

      I applied for the program through Start-Up Chile accelerator for my startup.

      It is a bad product, it lacks of quality, features and it is expensive. That is ok, you have the choice to deliver bad quality as I have the choice to find other solution.

      But I can not cancel hubspot account, now we are attached to a 12month contract per agent without any advert. I'm watching how they take my money every month even when I am not using it, and i begging them to cancel my account, they refuse.

      Keep away from hubspot for startups, this is more a SCAM than a support program.

      Comments (0)
  3. Enterprising Josh made this product
    Bitrix24 is super cool. First, they don't charge on a per user basis - it's free for 12 users, $39/mo for up to 24 users and unlimited users are only $99/mo. Second, it combines client management with tasks and projects unlike any other CRM on the market. See
    Sibelius Claussen
    Sibelius ClaussenProduct Designer, Somos Design Β· Written
    I think that you were searching for a complete CRM product or integration between parts of your business the Bitrix24 can be useful. That has a lot of features that you can use, since being a small or a big company.
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  4. 2
    Freshsales CRM

    A full-fledged CRM for high-velocity sales teams.

    Tejas Kinger
    Tejas Kinger20SaaS Product Marketing @ Freshworks Inc Β· Written
    I think you should give Freshsales a spin. It is ideal for small and medium businesses, it comes with a ton of useful features, great pricing, and is backed by a great support team.
    • Steven Hambleton
      Steven HambletonFounder, Emailancer

      I used Pipedrive for a while but Freshsales is so much faster and the user interface, automations and built in email tracking meant I could retire a few other products.

      Comments (0)