What's the best tool to capture user feedback from different sources (user research, social, email)?
- Winston made this productHey Juraj, productboard is designed to help product teams consolidate user research & feedback from a number of sources in order to put it to use during feature prioritization and design. It integrates with customer touchpoints like Intercom, Zendesk, (and hundreds of other tools via Zapier), and email. You can also equip colleagues across the organization with a Chrome extension that helps them submit ideas & feedback in less time. Share your roadmap with colleagues and customers and collect upvotes and feedback to help guide you forward. It's the product management tool of choice at top product organizations like Zendesk, Invision, and Envoy. There's a free trial at http://productboard.com. Hope that helps! 👋
I've tried everything on the market and ProductBoard is the ONLY one that has stuck. I live in it every day. I've got Zapier zaps sucking in feedback from all over the place, and now with the Feedback Portal they unveiled, I'm able to provide transparency internally without frying non-dev non-designers minds with making them go into Jira (or even Trello I've found is TMI/confusing for people).
We've been using productboard to build our MVP and it helped us to get everybody on the team on board with what we're building and kept us focused. I love that productboard helped us also gather feedback from different sources (Intercom, emails and various conversations) so now we're processing the user feedback and planning our next product improvements - all in one tool. That's just the best!
- If you are looking for a tool to gather social data more simpler and easier way in Twitter, visit our site and get access to real time user feedback with more relevant and accurate with your context. You can capture user feedback for any brand, product, service with sentiment and emotion analysis for your researched tweet contexts. Feel free to ask any questions !